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Tyler Chen

Software Engineer · BSc Computer Science · Backend, web
Ann Arbor·[email protected]·+1 (734) 555-0192·github.com/tylerchen·tylerchen.dev

Education

BSc in Computer Science
University of Michigan
Sep 2022May 2026
  • Relevant coursework: Distributed Systems (grad seminar), Operating Systems, Compilers, Algorithms.
  • Teaching assistant for EECS 281 (Data Structures); two semesters.
  • Dean's Honor List, six semesters.

Skills

Languages
TypeScriptPythonRustGoJava
Tools
PostgreSQLNext.jsDockerGit

Summary

CS graduate from the University of Michigan (May 2026). Two production internships at Cloudflare and a YC fintech. Shipped a course-scheduling tool now used by 4,200 students at my university.

Experience

Software Engineering Intern
Cloudflare · Austin, TX (Hybrid)
May 2025Aug 2025

Returning intern on the DNS infrastructure team. Mentored by a Staff engineer.

  • Built a metrics-aggregation pipeline for DNS in Rust + ClickHouse; p99 on weekly rollups cut from 4.2s to 380ms.
  • Shipped two improvements to the public dashboard (React, TS) that went live during my internship.
  • Wrote the team's onboarding doc; cited as 'the new gold standard' by my mentor in the final review.
Software Engineering Intern
Truss Financial (YC W24) · Remote
Jun 2024Aug 2024

First-cohort intern at an early-stage YC startup. Full-stack work across the customer dashboard.

  • Owned the design and build of the customer-facing transaction-history view (Next.js, PostgreSQL).
  • Wrote the team's first end-to-end test suite (Playwright); regression count fell from 6 per release to 0-1.

Software Engineer

4
Entry-levelMid-level (Backend)Mid-level (Frontend)Senior
See examples

Maya Patel

Marketing Coordinator → Junior Manager · B2B SaaS · Lifecycle & content
Boston·US·[email protected]·+1 (617) 555-0149·linkedin.com/in/mayapatel

Profile

Marketing coordinator promoted to junior manager at a Series A B2B SaaS company. Two years of hands-on work across lifecycle, content, and webinars. Owned the lifecycle program in HubSpot during the last six months — trial-to-paid conversion lifted from 9% to 14%.

Skills

Disciplines
Lifecycle marketingContent marketingWebinar productionMarketing ops
Tools
HubSpotWebflowNotionFigma

Experience

Junior Marketing Manager
Tidepool · Boston, MA
Jan 2025Present

Promoted from coordinator after 14 months. Own the lifecycle program and the monthly webinar series. Partner with the founder on quarterly content planning.

  • Owned the lifecycle program in HubSpot; trial-to-paid conversion lifted from 9% to 14% across two quarters.
  • Built and ran the monthly product-update webinar; average attendance grew from 80 to 240 with a 28% MQL conversion rate.
  • Wrote 18 long-form posts on the company blog; three ranked in Google's top 10 for target product keywords within six months.
Marketing Coordinator
Tidepool · Boston, MA
Nov 2023Dec 2024

First marketing hire on a five-person team. Supported the head of marketing across content, events, and operations.

  • Migrated the team off Mailchimp onto HubSpot; documented a runbook now used by two later marketing hires.
  • Coordinated a 200-person customer roundtable; post-event NPS scored 68 — the company's highest event score to date.

Education

BBA in Marketing
Boston University, Questrom School of Business · Boston, MA
Sep 2019May 2023
  • Marketing concentration with a minor in Data Analytics. Founder, Questrom Women in Business chapter.

Certifications

HubSpot Inbound Marketing
HubSpot Academy·Apr 2024
Google Ads — Search Certification
Google·Sep 2024

Marketing Manager

3
Entry-levelMid-levelSenior
See examples

Jake Liu

Associate Product Manager · Growth + activation
Seattle·US·[email protected]·+1 (206) 555-0143·github.com/jakeliu·linkedin.com/in/jakeliu

Education

BSc / BBA in Computer Science + Business Administration (dual degree)
Carnegie Mellon University
Sep 2021May 2025

Skills

Tools
AmplitudeMixpanelFigmaNotionSQL
Disciplines
Customer discoveryExperimentationProduct analytics

Awards

Stripe APM Cohort — 2025 (offered out of 5,400+ applicants)
Stripe·Apr 2025

Profile

Rotational APM at Stripe, finishing the second of three rotations (currently on the merchant-onboarding team). Recent CS + Business graduate from CMU; previously interned on the data team at Notion. Shipped two production experiments — one lifted first-week activation by 9 points.

Experience

Associate Product Manager (Rotational)
Stripe · Seattle, WA
Jul 2025Present

Stripe APM cohort 2025. First rotation: merchant-onboarding. Two rotations remaining (payments + identity).

  • Shipped the merchant-checklist experiment with a 3-engineer team; first-week activation lifted from 47% to 56% (n=18,000 merchants).
  • Ran 14 customer interviews on the SMB onboarding funnel; synthesis drove the H2 roadmap's account-setup theme.
Product Analytics Intern
Notion · San Francisco, CA
Jun 2024Aug 2024
  • Built the activation-funnel dashboard in Amplitude; identified the 'workspace-with-2-members' breakpoint that became the team's North Star metric.

Projects

CMU CourseFlow
Jan 2024
Next.js · PostgreSQL

Co-built a course-planning tool used by 3,800 CMU students (~28% of undergrads). Owned product roadmap + customer interviews; partnered with two engineers. Featured in CMU's official student-tools list.

Product Manager

3
Associate (APM)Mid-levelSenior
See examples

Sasha Mendez

Project Coordinator → PM transition · CAPM · Agile delivery
Phoenix·[email protected]·+1 (602) 555-0136·linkedin.com/in/sashamendez

Summary

Project coordinator transitioning to PM at Northstar Logistics. Took over independent delivery of the Q4 warehouse-system release ($240k budget, 4-month timeline) after my manager's departure — shipped on schedule and 8% under budget. CAPM-certified, currently studying for PMP exam.

Certifications

CAPM (Certified Associate in Project Management)
PMI·Mar 2024
PMP — eligible (35 contact hours complete); exam scheduled Q3 2026
PMI·Aug 2025

Experience

Apr 2023Present
Project Coordinator (transitioning to PM)
Northstar Logistics · Phoenix, AZ

Coordinator on the operations-tech team. Took over independent delivery of the Q4 release in month 9 after my manager's departure.

  • Delivered the Q4 warehouse-system release ($240k budget, 4-month timeline) independently after my manager's departure; shipped on schedule and 8% under budget.
  • Built the team's first weekly status dashboard in Smartsheet; replaced an ad-hoc email cadence that was missing 30% of stakeholders.
  • Co-led the vendor-RFP for the data-migration tool with the Procurement Lead; final contract closed on month 3 against month 5 plan.
Jun 2022Mar 2023
Operations Analyst
Northstar Logistics · Phoenix, AZ

Operations analyst supporting the warehouse-tech rollout. Promoted to Project Coordinator after 9 months.

  • Tracked stakeholder requirements across 14 warehouse sites; documented 47 process variations that informed the Q4 release scope.
  • Built the project's RAID log template; adopted across two adjacent operations programmes.

Skills

Methodology
Agile / ScrumStakeholder managementRisk identification (RAID log)Status reporting
Tools
SmartsheetJira + ConfluenceAsanaExcel (Power Query)

Education

Sep 2018May 2022
BSBA in Supply Chain Management
Arizona State University, W. P. Carey School of Business
  • Operations & logistics concentration. Beta Gamma Sigma honors.

Project Manager

3
Entry-levelMid-levelSenior
See examples

Dr. Camille Robinson

FNP-BC · Primary Care · 8 years · Panel of 1,400 patients · Texas + eNLC
Houston·[email protected]·+1 (713) 555-0192·linkedin.com/in/camille-robinson-np

Summary

Family Nurse Practitioner with eight years of primary-care practice across two clinic systems. Currently manage a patient panel of 1,400 at Pinecrest Primary Care; HEDIS scores in the top quartile across diabetes (HbA1c control 78%), hypertension (BP control 82%), and preventive-care screening (mammogram + colorectal). APRN — Texas + eNLC compact. DEA + FNP-BC.

Licensure & Certifications

APRN — Texas (Family Nurse Practitioner); eNLC compact
Texas Board of Nursing·
FNP-BC (Family Nurse Practitioner Board Certified)
ANCC·
DEA Registration (Schedule II-V)
U.S. DEA·
BLS + ACLS
American Heart Association·

Skills

Clinical
Chronic disease managementDiabetes (Type 1 + Type 2)Hypertension + cardiometabolicMental health screening + referralsWomen's health + reproductive
Systems
Epic (Ambulatory + MyChart)Athena ClinicalsHEDIS quality measures

Experience

Apr 2021Present
Family Nurse Practitioner
Pinecrest Primary Care · Houston, TX

Manage a patient panel of 1,400 across the adult primary-care practice. Collaborating physician: Dr. Sarah Chen. Average 22 patient visits per day; full prescriptive authority under Texas APRN regulations.

  • HbA1c control rate (Type 2 diabetes, ages 18-75): 78% — top quartile across the regional ACO of 14 clinics.
  • BP control rate (hypertension, ages 18-85): 82% — top decile in the ACO benchmark.
  • Preventive-screening rates: mammogram 84%, colorectal 76%, depression screening 91%. Each above the ACO median.
  • Co-led the Diabetes Stepped-Care protocol rollout with two physicians; 90-day HbA1c reduction for newly enrolled patients averaged 1.4 percentage points.
  • Precepted 4 FNP students from the University of Texas FNP programme through their 600-hour primary-care rotations.
Aug 2017Mar 2021
Registered Nurse, Adult Medicine
Memorial Hermann · Houston, TX

Inpatient RN on the 36-bed adult medicine unit. Earned MSN-FNP while practicing full-time; transitioned to NP role at Pinecrest after graduation.

  • Led the unit's diabetes-education programme; 30-day post-discharge readmission rate for diabetic patients fell from 14% to 7%.
  • Charge nurse on the night shift, two weekends per month for 16 months.

Education

Aug 2019May 2021
MSN-FNP in Family Nurse Practitioner
University of Texas Health Science Center, School of Nursing
  • Cum laude. 720 supervised clinical hours across primary care + women's health + paediatrics rotations.
Aug 2013May 2017
BSN in Nursing
Texas Woman's University
  • Sigma Theta Tau nursing honour society. NCLEX-RN passed first attempt, July 2017.

Professional Involvement

Member, American Association of Nurse Practitioners (AANP) since 2021. Member, Texas Nurse Practitioners (TNP). Active reviewer for the AANP Journal of the American Association of Nurse Practitioners (2 articles per year).

Nurse

2
Nurse PractitionerRegistered Nurse (Mid)
See examples

Devon Park

Staff Accountant · CPA candidate · NetSuite + QuickBooks Online
Indianapolis·US·[email protected]·+1 (317) 555-0118·linkedin.com/in/devonpark

Summary

Staff accountant with 18 months at Cornerstone Builders. Own AP and bank reconciliations for two operating entities ($28M combined revenue). CPA candidate — FAR passed, AUD scheduled Q3. NetSuite + QuickBooks Online + advanced Excel (Power Query).

Certifications

CPA Candidate — FAR passed; AUD scheduled Q3 2026
Indiana State Board of Accountancy
Sep 2025

Education

BSB (150-credit CPA-eligible track) in Accounting
Indiana University, Kelley School of Business · Bloomington, IN
Sep 2020May 2024
GPA 3.84/4.0
  • Magna cum laude. Beta Alpha Psi honors fraternity. Concentration in tax + audit.
  • Capstone: cash-flow forecasting model for a regional food-services client (real engagement through Kelley's Practicum programme).

Experience

Staff Accountant
Cornerstone Builders · Indianapolis, IN
Jun 2024Present

Staff accountant on a 4-person team supporting two operating entities ($28M combined revenue). Own AP and bank reconciliations; support month-end close.

  • Managed the AP sub-ledger end-to-end (820 invoices/month, $11M annual spend); cut average payment cycle from 14 days to 9 by introducing batch-approval workflows in NetSuite.
  • Reduced average reconciling-item age from 26 days to 8 across the bank-reconciliation workstream; cleared 110+ legacy items in the first six months.
  • Supported the FY24 year-end close with the Controller; owned AP accrual + prepaid expense schedules with zero adjustments from the external auditor.
Audit Intern
RSM US · Indianapolis, IN
Jun 2023Aug 2023
  • Supported the 2023 audit cycle for two middle-market manufacturing clients; ran the AR confirmation process end-to-end on the smaller engagement.

Skills

Systems:NetSuiteQuickBooks Online + EnterpriseExcel (pivot tables, INDEX/MATCH, Power Query)
Areas:AP sub-ledger ownershipBank reconciliationsMonth-end close supportYear-end audit support

Accountant

3
Entry-levelSeniorCPA / Manager
See examples

Sales

· 6

Sales hiring is the most numbers-driven function in tech. Each example below leads with quota attainment as a percentage of the underlying quota dollar amount, names multi-year consistency, and surfaces the methodology training source.

Daniela Castaneda-Ruiz

Mid-Market AE · 3-Yr Cumulative 124% · $4.52M Closed · MEDDPICC + Force Management
Austin·[email protected]·+1 (512) 555-0381·linkedin.com/in/daniela-castaneda-ae

Summary

Mid-Market Account Executive at a Series C B2B SaaS; 138% quota attainment FY24 ($2.48M closed against $1.8M quota); 3-yr cumulative attainment 124% on $4.52M cumulative quota. MEDDPICC-trained (Force Management 2022) + Command of the Message certified Q1 2023. 14 new logos + 8 expansion deals closed in 2024. President's Club 2023 + 2024.

Experience

Mid-Market Account Executive
Quill ($140M ARR Series C B2B SaaS) · Austin, TX
Aug 2021Present

Mid-Market segment (companies $50M–$500M revenue). Patch: 22 named accounts + open territory in US Central. Avg ACV $42k; avg cycle 142 days.

  • FY24: 138% ($2.48M / $1.8M); FY23: 112% ($1.65M / $1.47M); FY22: 124% ($1.55M / $1.25M). 3-year cumulative: 124% on $4.52M cumulative quota.
  • Largest closed deal: $480k ACV (3-year contract; Fortune 1000 manufacturer; 14-month cycle through 4 stakeholders — CFO, CIO, VP Operations, and the technical buyer); replaced a competing solution + earned a multi-product expansion 6 months later.
  • New logo + expansion split: 14 new logos closed in 2024 (combined $1.6M new ARR); 8 expansion deals on existing accounts (combined $880k expansion); net new ARR $2.48M.
  • Pipeline coverage 3.2x quarterly (target 3.0x); avg deal cycle 76 days SMB / 142 days Mid-Market; win rate 28% qualified-to-closed-won (team avg 22%); avg ACV $42k.
  • Forecast accuracy: 6 consecutive quarters within ±5% of commit; Clari-driven forecast cadence + weekly deal-by-deal review with manager.
  • Coached 2 new-hire AEs on MEDDPICC discovery in 2024; both ramped to quota in months 5-6 of their 6-month ramp.
Sales Development Representative (SDR)
Quill · Austin, TX
Feb 2020Jul 2021
  • 200% quota attainment over 18 months; 480 SQLs sourced; promoted via internal AE Academy program (top 5% of SDR cohort).

Recognition + Methodology

• President's Club 2023 + 2024 (top 10% of MM segment). • Spiff Award Q2 2024 (largest new logo closed in the quarter — $480k ACV). • MEDDPICC certified internally; completed Force Management Command of the Message Q1 2023. • Competitive displacement: replaced 6 incumbent vendors in 2024 (Competitor X 3x, Competitor Y 2x, Competitor Z 1x); avg displacement cycle 8 weeks longer than greenfield.

Tools + Stack

CRM + Forecasting
Salesforce (Sales Cloud + CPQ)Clari (forecasting)Gong (call analytics + coaching)
Prospecting + Engagement
Outreach (sequences + cadence)Apollo + ZoomInfo (data)LinkedIn Sales Navigator6sense (intent)
Methodology
MEDDPICC (Force Management trained)Command of the MessageAccount-based selling (ABM motion)Multi-stakeholder consensus building

Education

BBA in Marketing + Spanish (double major)
UT Austin McCombs
Aug 2015May 2019
  • Beta Gamma Sigma. Bilingual ES/EN (clinical fluency); native heritage speaker.

Account Executive

1
Mid-Market Senior
See examples

Camille Thérèse Boudreaux

Senior AM · 28 Strategic Accounts · $14M ARR Book · NRR 124% FY24
New Orleans·[email protected]·+1 (504) 555-0381·linkedin.com/in/camille-boudreaux-am

Summary

Senior Account Manager at a Series D B2B SaaS; owns 28 strategic accounts ($14M ARR book); NRR 124% FY24 (FY23: 118%, FY22: 112%); 3-year compounded NRR 161%. 14 expansion deals ($2.8M expansion ARR) + 24 of 24 renewals + 8 multi-year contract conversions in 2024. President's Club 2023 + 2024.

Experience

Senior Strategic Account Manager
Quill ($140M ARR Series D B2B SaaS) · New Orleans, LA
Aug 2021Present

Strategic segment (accounts $200k+ ARR). Book: 28 accounts ($14M total ARR). Avg account size $500k ARR; largest account $1.4M ARR.

  • Multi-year NRR: FY24 124% / FY23 118% / FY22 112% (3-year compounded 161%). GRR 96% FY24 (1 logo lost out of 28 — to acquisition). Dollar churn $180k against $14M book.
  • Expansion: 14 expansion deals in 2024 (combined $2.8M expansion ARR); split: 8 multi-product + 4 seat expansions + 2 tier upgrades; avg expansion deal $200k; expansion cycle avg 84 days.
  • QBR cadence: 22 of 28 accounts on quarterly QBR cadence (the 6 below were on biannual); executive sponsorship on 14 accounts (paired CRO + VP Engineering as executive sponsors); avg account exec engagement 2-3 executives per QBR.
  • Multi-year contract conversion: 8 of 28 accounts converted from annual to multi-year contracts in 2024 (combined TCV $4.8M); avg contract length 2.4 years; pricing concession avg 6%.
  • Renewal craft: 24 of 24 renewals closed in 2024 (100% logo retention); avg renewal cycle 28 days before contract end; 14 renewals included expansion ARR concurrent with the renewal motion.
  • Largest account: $1.4M ARR Fortune 500 financial services (renewed FY24 with $480k expansion); 4 executive sponsors on the customer side; QBR + EBR cadence + 3 product roadmap influences this year.
Mid-Market Account Manager
Quill · New Orleans, LA
Jun 2019Jul 2021
  • Managed a 60-account Mid-Market book ($6M ARR); NRR 118% across 2 years; promoted to Strategic AM 2021.
  • Mentored 2 new AMs through their first 6 months on the team.

Cross-Functional + Recognition

• Cross-functional cadence: weekly with paired CSM per account; biweekly with Support on top escalations; monthly with PM on roadmap-influence + customer-feedback synthesis; quarterly with CRO on book strategy. • Strategic account plans: authored named account plans for top 8 accounts (combined $9M ARR); annual planning cycle with each customer's executive sponsor; tracked progress against named goals in Gainsight. • Recognition: President's Club 2023 + 2024 (top 10% AM by NRR); Retention Champion FY23 (highest GRR in the AM team that year). • Escalation management: led 4 escalations in 2024 (3 product-related + 1 contract-related); all resolved within SLA without customer churn; published 2 internal post-mortems with PM + CS team partners.

Tools + Stack

CRM + CS Platforms
Salesforce (Sales Cloud + Service Cloud)Gainsight (customer health + QBR workflow)ChurnZero (familiarity)
Engagement + Analytics
Outreach (expansion sequences)Gong (call analytics + coaching)Pendo (product usage signals for expansion)MEDDIC for expansion deals

Education

BSM in Marketing + International Business
Tulane University — A.B. Freeman School of Business
Aug 2014May 2018
  • Beta Gamma Sigma. Fluent in French (heritage); used on 4 EMEA-segment accounts.

Account Manager

1
Senior (Strategic AM)
See examples

Jordan Pillai

Senior SDR · 142% FY24 · 84 SQLs · AE Academy enrolled · MEDDIC trained
Denver·[email protected]·+1 (720) 555-0381·linkedin.com/in/jordan-pillai-sdr

Summary

Senior SDR at a Series C B2B SaaS; 142% quota attainment FY24 (84 SQLs / 60 quota) + 28 demos booked from outbound. Multi-channel cadence (LinkedIn + email + phone) drove 6.2% positive reply rate. AE Academy enrolled Q3 2024 (top 5% of SDR cohort); first ride-along close Q4 2024 ($48k ACV). Mentoring 1 new-hire SDR.

Experience

Senior SDR (Mid-Market segment)
Quill ($140M ARR Series C B2B SaaS) · Denver, CO
Feb 2023Present

Mid-Market outbound (ICP: $50M-$500M revenue + 200-1,000 FTE). Patch: 38 named accounts + open territory in US Mountain region.

  • Outbound cadence (FY24): 380 dials/week + 280 emails/week + 120 LinkedIn touches/week; 5.2% positive reply rate (email + LinkedIn combined); 6.8% phone connect-to-meeting rate.
  • Built 14 Outreach sequences for the Mid-Market segment; top-performing sequence (5-touch, 14-day cadence) drove 6% reply rate + 38 SQLs in Q3 2024 alone.
  • Q1-Q4 2024 attainment: 124% / 118% / 142% / 138% (avg 130%); 84 SQLs sourced FY24 + 28 demos booked from outbound activity.
  • AE Academy enrolled Q3 2024 (top 5% of SDR cohort); first ride-along close Q4 2024 ($48k ACV); mentoring 1 new-hire SDR through her first 90 days.
  • Account-based outbound: 38 named accounts in 2024 with weekly cadence (LinkedIn + warm intro + email); 4 of 38 progressed to paid pilot, 2 closed-won.
SDR (SMB segment)
Quill · Denver, CO
Jun 2022Jan 2023
  • Ramped to full quota in month 4 of 6-month ramp; 110% Q3 + 124% Q4 2022.
  • Promoted to Mid-Market segment Q1 2023 (top 10% of SMB SDR cohort by attainment + manager rating).

Methodology + Recognition

• MEDDIC qualification trained internally (Q1 2023); Force Management Command of the Message exposure Q3 2024; building MEDDPICC fluency as part of AE Academy curriculum. • Spiff Award Q2 2024 (most SQLs sourced in the quarter — 28). • SDR of the Month June + November 2024. • Sequence A/B testing: 22 tests across subject line + first-line opener + CTA; positive-test result rate 32%; winners adopted into team-wide sequence library.

Tools + Stack

Outbound + Engagement
Outreach (sequence + A/B + Voice)Apollo + ZoomInfo (data)LinkedIn Sales NavigatorLavender (email coaching)
CRM + Analytics
Salesforce (Sales Cloud + custom dashboards)Gong (call analytics + coaching)6sense (intent + ABM)Clay (data enrichment)
Methodology + Skills
MEDDIC qualificationForce Management Command of the MessageAccount-based outboundMulti-channel cadence design

Education

BSBA in Marketing + Management
University of Colorado Boulder — Leeds School of Business
Aug 2018May 2022
  • Leeds Tech Sales Certificate (2022). Leeds Sales Club VP of Outreach (2021-2022).

Sales Development Rep (SDR / BDR)

1
Senior SDR (AE-Track)
See examples

Jonathan Hartwell

Mid-Market Sales Director · 8-AE Team · FY24 118% ($18M Closed) · 100% AE Retention
Atlanta·[email protected]·+1 (404) 555-0381·linkedin.com/in/jonathan-hartwell-sales

Summary

Mid-Market Sales Director at a Series D B2B SaaS; runs an 8-AE team; FY24 team attainment 118% ($18M closed of $15.2M quota); 6 of 8 AEs at or above quota. Hired 4 AEs in 2024 (all 4 ramped to quota in ≤ 5 months); team forecast accuracy within ±4% across last 6 quarters. MEDDPICC + Force Management rolled out across team. IC background: 6 years AE, President's Club 2018 + 2019.

Experience

Mid-Market Sales Director
Quill ($140M ARR Series D B2B SaaS) · Atlanta, GA
Apr 2022Present

Mid-Market segment (companies $50M-$500M revenue). Runs 8-AE direct-report team across US Central + East. Partners with VP Sales + CRO weekly.

  • FY24 team attainment 118% ($18M closed / $15.2M quota); FY23 110% ($12.4M / $11.2M); FY22 106% ($9.8M / $9.2M). 6 of 8 AEs at or above quota in FY24 (top performer 142%, lowest 86%).
  • Hiring: 4 AEs hired in 2024 (3 external + 1 from internal SDR promotion); ramp-to-quota avg 4.5 months (vs 6-month plan); first-deal-closed avg month 3; AE retention 100% over 18 months (8 of 8 still on team).
  • Forecast accuracy: 6 consecutive quarters within ±4% of CRO-committed number (Clari-driven cadence + Friday deal-by-deal reviews + monthly QBR with CRO + CFO).
  • MEDDPICC adoption: 100% of team trained Q1 2023 (Force Management); 28% lift in team win rate over 18 months post-rollout; team-wide deal-quality scoring in Salesforce + monthly methodology calibration session.
  • Promoted 2 senior AEs to Strategic Account Director track in 2024; ran a 6-week leadership-readiness program with the VP Sales as exec sponsor.
  • Co-led the Q1 2024 territory rebalance with the VP Sales + RevOps; redesigned 8 patches; lifted patch-attainment variance from σ=24% to σ=14%.
Mid-Market AE → Senior AE
Quill · Atlanta, GA
Aug 2016Mar 2022
  • 6 years as IC AE (Mid-Market segment); avg 124% attainment across 3 years as Senior AE + President's Club 2018 + 2019.
  • Promoted to Sales Director in April 2022 after IC leadership rotation.

Strategy + Executive Partnership

• Pricing + packaging input: partnered with PMM + Finance on the FY25 Mid-Market pricing tier launch (3 tiers + annual-vs-multi-year + usage-based add-on); pre-launch testing with 14 Mid-Market accounts surfaced 2 packaging refinements. • Executive partnership: quarterly board pre-read on Mid-Market segment + bi-weekly 1:1 with CRO + monthly cross-functional QBR with VP Marketing + VP CS + VP Product on go-to-market alignment. • PIP / performance management: ran 1 PIP in 2024 (Q1) — AE was retained after Q2 (now at 124% attainment); maintained team morale + post-PIP attrition zero over 12 months. • Coached the team's deal-craft via weekly 1:1 + biweekly call-coaching (Gong-driven; reviewed 38 calls in 2024); coached one AE through the largest deal in team history ($480k ACV close Q3 2024).

Tools + Stack

CRM + Forecasting
Salesforce (Sales Cloud + CPQ + reporting)Clari (forecasting + Friday cadence)Tableau (executive dashboards)
Coaching + Methodology
Gong (call coaching + 38 calls reviewed 2024)MEDDPICC adoption + ongoing calibrationForce Management Command of the MessageOutreach (team enablement + sequence library)
GTM + Strategy
Territory planning + balancePricing + packaging inputICP refinement + segment strategyBoard pre-read + executive presentation

Education

BS in Business Administration + Computer Science minor
Georgia Tech Scheller College of Business
Aug 2012May 2016
  • Beta Gamma Sigma. Scheller Sales Leadership Club President.

Sales Director

1
Senior (Mid-Market Director)
See examples

Tomislav Marković

Senior Sales Engineer · Devtools · 38 Deals · 78% Tech-Win Rate · CKAD + HashiCorp
Belgrade·RS·[email protected]·+381 11 555 0381·linkedin.com/in/tomislav-markovic-se·github.com/tmarkovic

Profile

Senior Sales Engineer at a Series D devtools SaaS; paired with 4 AEs on 38 deals in 2024 (combined $4.2M closed); 78% technical-win rate; 22 POCs run + 14 RFPs responded to. Kubernetes (CKAD 2022) + Terraform (HashiCorp 2023) + GitOps fluency; named in 6 closed-won renewal notes from customer technical buyers. KubeCon NA 2024 lightning-talk speaker.

Experience

Senior Sales Engineer (Devtools, EMEA)
Quill ($140M ARR Series D devtools SaaS) · Belgrade / Remote
Aug 2022Present

Devtools SaaS (Kubernetes + GitOps observability). Paired with 4 AEs covering EMEA Mid-Market + Enterprise.

  • Paired with 4 AEs on 38 deals in 2024 (combined $4.2M closed); 78% technical-win rate; 22 POCs run + 14 RFPs responded to; named in 6 closed-won renewal notes from customer technical buyers.
  • Technical-eval win rate FY24: 78% (17 of 22 POCs passed; team avg 64%). POCs that passed converted to closed-won at 84% (vs team avg 72%).
  • Demo cadence: 84 demos in 2024 across SMB through Enterprise; 38 of 84 were custom-built for the specific use case; custom demos converted to POC at 64% (vs 32% canned).
  • RFP work: 14 RFP/RFI responses in 2024 (avg response time 8 business days vs 14 day SLA); 9 wins of 14 responded (64% win rate); coordinated with Security + Product + Legal teams.
  • Vertical specialty: financial services + RegTech (SOC2 + PCI fluency); led 4 SOC2-scoped customer integrations in 2024; partnered with Security team on customer-side audit-trail + access-control reviews.
  • Largest closed-won (technical lead): $480k 3-year contract with a Fortune 500 fintech; 6-week POC across 4 engineering teams + a 12-page technical eval; deployed sandbox + custom integration with their CI/CD pipeline.

Enablement + Cross-Functional

• SE enablement: built the team's POC playbook + RFP-response template library; trained 2 new-hire SEs on Kubernetes-customer-deployment workflow; both ramped to full deal coverage in month 4 of 6-month ramp. • Cross-functional: weekly with each paired AE; biweekly with Product (deal-derived feedback — contributed 8 product-feedback issues that drove backlog items in 2024); monthly with CS (customer handoff + technical-success milestones). • Open source: 3 merged PRs to argoproj/argo-cd (2023-2024); contributed customer-deal-derived bugs back to the upstream project.

Product Depth + Certifications

Infrastructure + GitOps
Kubernetes (CKAD certified 2022)Terraform (HashiCorp Associate 2023)GitOps (ArgoCD + Flux)AWS (Solutions Architect Associate 2022)
Observability + Security
Datadog + Honeycomb + OpenTelemetrySOC2 + PCI compliance (customer-side reviews)SAML + OAuth + ZTNAPython + REST/GraphQL APIs
SE Tools
Salesforce (Sales Cloud)Highspot (sales enablement)Demoboost (interactive demos)Loopio (RFP automation)

Speaking + OSS

• KubeCon NA 2024 birds-of-a-feather lightning talk — 'Pre-sales technical demos in the AI-stack era' (180 in-room). • ArgoCD OSS contributor — 3 merged PRs to argoproj/argo-cd.

Education

MSc in Computer Science
University of Belgrade · Belgrade, RS
Sep 2015Jun 2020

Sales Engineer

1
Senior (Devtools SaaS)
See examples

Jamal Carter

SDR · 22 meetings/mo against 18 target · Top performer 6 of 12 months
Austin·US·[email protected]·+1 (512) 555-0157·linkedin.com/in/jamalcarter

Summary

Sales Development Representative with 14 months at Outreach on the SMB outbound team. Booked 22 meetings/month against an 18 target; top SDR on the team six of twelve months in FY24. Hand-selected for the FY25 AE promotion path. Sandler-trained, Outreach + Apollo + Gong stack.

Experience

Sales Development Representative (SDR)
Outreach · Austin, TX
Jun 2024Present

Outbound SDR on the SMB segment. Source pipeline for 4 AEs selling sales-engagement SaaS into VP-of-Sales personas. Sandler-trained at Outreach foundations cohort (Q3 2024).

  • Booked 22 meetings/month against an 18 target; top SDR on the team six of twelve months in FY24.
  • Sourced $4.2M of opening pipeline in FY24; 32% converted to qualified opportunities, $1.4M closed-won attributable.
  • Built the team's first multi-stage sequence in Outreach for cold outbound; reply rate lifted from 4% to 11% across the SMB segment after adoption by 6 other SDRs.
  • Hand-selected for the FY25 AE promotion path; shadowed 5 closed-won deals + completed Sandler foundations in preparation.
Sales Operations Intern
Outreach · Austin, TX
Jan 2024May 2024
  • Built the team's Salesforce dashboard tracking SDR-to-AE handoff quality; surfaced the 3-day reply gap that became the Q2 enablement focus.
  • Co-authored the SDR onboarding playbook; adopted as the standard for the FY25 cohort of 14 new SDRs.

Awards

Outreach SDR of the Quarter — Q3 2024
Outreach
Oct 2024
Outreach SDR of the Quarter — Q1 2025
Outreach
Apr 2025

Skills

Stack:Salesforce Sales CloudOutreachApollo + ZoomInfoGongLinkedIn Sales Navigator
Methodology:Sandler (foundations)Multi-channel sequencingDiscovery-first calls

Education

BBA in Marketing
University of Texas at Austin, McCombs School of Business · Austin, TX
Sep 2020May 2024
  • Dean's List. McCombs Sales Club president (FY24).

Sales Representative

2
SDR / BDRAccount Executive (Mid)
See examples

Finance

· 7

Finance hiring is credential-first at the recruiter stage and competence-first at the hiring-manager stage. Each example below names CPA status precisely, surfaces close-cycle metrics in T+N days, and names the ERP by exact product.

Devon Park

Staff Accountant · CPA candidate · NetSuite + QuickBooks Online
Indianapolis·US·[email protected]·+1 (317) 555-0118·linkedin.com/in/devonpark

Summary

Staff accountant with 18 months at Cornerstone Builders. Own AP and bank reconciliations for two operating entities ($28M combined revenue). CPA candidate — FAR passed, AUD scheduled Q3. NetSuite + QuickBooks Online + advanced Excel (Power Query).

Certifications

CPA Candidate — FAR passed; AUD scheduled Q3 2026
Indiana State Board of Accountancy
Sep 2025

Education

BSB (150-credit CPA-eligible track) in Accounting
Indiana University, Kelley School of Business · Bloomington, IN
Sep 2020May 2024
GPA 3.84/4.0
  • Magna cum laude. Beta Alpha Psi honors fraternity. Concentration in tax + audit.
  • Capstone: cash-flow forecasting model for a regional food-services client (real engagement through Kelley's Practicum programme).

Experience

Staff Accountant
Cornerstone Builders · Indianapolis, IN
Jun 2024Present

Staff accountant on a 4-person team supporting two operating entities ($28M combined revenue). Own AP and bank reconciliations; support month-end close.

  • Managed the AP sub-ledger end-to-end (820 invoices/month, $11M annual spend); cut average payment cycle from 14 days to 9 by introducing batch-approval workflows in NetSuite.
  • Reduced average reconciling-item age from 26 days to 8 across the bank-reconciliation workstream; cleared 110+ legacy items in the first six months.
  • Supported the FY24 year-end close with the Controller; owned AP accrual + prepaid expense schedules with zero adjustments from the external auditor.
Audit Intern
RSM US · Indianapolis, IN
Jun 2023Aug 2023
  • Supported the 2023 audit cycle for two middle-market manufacturing clients; ran the AR confirmation process end-to-end on the smaller engagement.

Skills

Systems:NetSuiteQuickBooks Online + EnterpriseExcel (pivot tables, INDEX/MATCH, Power Query)
Areas:AP sub-ledger ownershipBank reconciliationsMonth-end close supportYear-end audit support

Accountant

3
Entry-levelSeniorCPA / Manager
See examples

Akari Sato, CPA

Senior Auditor · Deloitte (Class of 2020) · CPA + CFE · ASC 606 Specialty
New York·[email protected]·+1 (212) 555-0381·linkedin.com/in/akarisato-cpa

Summary

CPA (NY State, 2020) + Senior Auditor at Deloitte (Class of 2020). 4 years external audit (SaaS + financial services); led 6 engagements as senior on the audit team (clients $80M-$480M revenue). Specialty: ASC 606 revenue + complex consolidations. Led an IPO audit Q2 2024 ($280M SaaS pricing above range). Promoted Senior 1 → Senior 2 on accelerated track 2023.

Certifications

Certified Public Accountant (CPA) — NY State #102983 (active)
NY State Education Department·Sep 2020
Certified Fraud Examiner (CFE)
Association of Certified Fraud Examiners·Jun 2023

Experience

Senior Auditor (Senior 2)
Deloitte & Touche LLP · New York, NY
Oct 2022Present

External audit — SaaS + financial services. Lead in-charge senior on 4 engagements in 2024.

  • Led 4 external audit engagements as senior in 2024 (clients: $140M SaaS Series D, $280M public SaaS, $80M services company, $480M private equity portfolio company); managed 2-3 staff auditors per engagement.
  • ASC 606 revenue recognition specialty: led revenue testing on 6 SaaS engagements in 2024 (subscription + usage + professional services revenue streams); reviewed SSP allocation methodology, contract-modification accounting, capitalized commissions.
  • SOX 404 compliance: tested 38 entity-level + process-level + ITGC controls across a public SaaS audit; identified 2 control deficiencies + 0 material weaknesses; recommended remediation plans accepted by client management.
  • Led an IPO audit for a $280M SaaS target (Form S-1 work, comfort-letter delivery, 2-year + stub-period audited financials, MD&A + selected-financial-data testing); priced Q2 2024.
  • Supervised 8 staff auditors across 4 engagements; reviewed 380+ workpapers per engagement-cycle; coached 2 first-year staff through their first revenue testing assignment; both received above-tier year-end reviews.
  • Promoted Senior 1 → Senior 2 in 1 year (2023, accelerated track based on engagement-leadership work).
Audit Staff
Deloitte & Touche LLP · New York, NY
Sep 2020Sep 2022
  • Staff auditor across SaaS + retail + financial services engagements; CPA passed 2020 (4/4 parts first attempt).
  • Promoted Staff → Senior in standard 2-year track (October 2022).

Technical Accounting + Tooling

• ASC 805 business combination: led purchase accounting on a $480M PE-backed acquisition (fair-value identification of intangibles, contingent-consideration valuation, opening-balance-sheet allocation); coordinated with valuation specialists. • ASC 842 lease accounting implementation testing: reviewed transition adjustment + ROU asset + lease-liability calculation across 38 leases for a public SaaS client. • Risk assessment + audit planning: built the risk matrix + scoping memos for 4 engagements in 2024. • Tools fluency: TeamMate AM (workpaper management), AuditBoard (SOX), Alteryx (data analytics + journal-entry testing), Power BI (audit dashboards), IDEA + ACL (extract + analysis).

Training & Development

Facilitated 3 internal training sessions in 2024 (ASC 606 deep-dive, audit methodology refresh, AI + data analytics in audit); rated 4.8/5 across 84 staff + senior attendees.

Education

Master of Accountancy (MAcc) in Accountancy
NYU Stern School of Business
Aug 2019May 2020
BSBA in Accounting
University of North Carolina at Chapel Hill
Aug 2015May 2019
  • summa cum laude. Beta Gamma Sigma.

Auditor

1
Senior (External Audit, Big Four)
See examples

Renee Tomlinson

Multi-Client Bookkeeper · Elite ProAdvisor + Xero Advisor + AIPB CB
Portland·[email protected]·+1 (503) 555-0381

Summary

QuickBooks ProAdvisor Elite + Xero Advisor Certified (2023); AIPB Certified Bookkeeper (2022). 6 years multi-client bookkeeping at a 4-bookkeeper firm; manages 14 clients across e-commerce + services + real estate (combined ~$48M annual revenue). Zero unreconciled bank accounts at month-end across all 14 clients for 12 consecutive months.

Certifications

QuickBooks ProAdvisor Elite (2023)
Intuit·Apr 2023
Xero Advisor Certified + Xero Migration Certified (2022)
Xero·Aug 2022
AIPB Certified Bookkeeper (CB)
American Institute of Professional Bookkeepers·May 2022
Bill.com Certified Accountant Partner
Bill.com·Sep 2023

Experience

Aug 2020Present
Senior Bookkeeper
Cascadia Books & Co. (4-bookkeeper firm) · Portland, OR
  • Owns the monthly close for 14 clients (avg 380 transactions/client/month); zero unreconciled bank accounts at month-end across all 14 clients for 12 consecutive months; client-side close delivered by business day 5 every month.
  • Payroll: ran bi-weekly + monthly payroll on Gusto + ADP for 8 of 14 clients (combined ~120 employees across 6 states); quarterly 941 + state W/H filing + annual W-2 + 1099 prep (380 forms in 2024).
  • Sales tax: filed monthly + quarterly sales-tax returns in 18 states across 6 e-commerce + retail clients (Avalara + TaxJar); zero late-filing penalties across 2024.
  • AP processing: ~280 vendor bills/month across 14 clients (Bill.com + QuickBooks Online integration); 2-day payment turnaround. AR aging: receivables > 60 days held under 4% of total AR across 2024.
  • Migrated 3 clients from QuickBooks Desktop to QuickBooks Online over 2024 (avg 14 days kickoff → first clean close); designed the COA + opening-balance reconciliation methodology.
Jun 2018Jul 2020
Bookkeeper
Maven Accounting Services · Portland, OR
  • Managed 8 clients across services + e-commerce; learned multi-client workflow + Karbon workflow management.
  • Earned QuickBooks ProAdvisor Standard + Xero Advisor certs in 2019.

Client Industry Mix

• 6 e-commerce clients (combined $22M annual revenue): primarily Shopify-based DTC brands across home goods + apparel + specialty food. • 5 services clients (combined $14M): SaaS services + agencies + consultancies. • 3 real estate clients (combined $12M): multifamily property management + commercial lease portfolios.

Tools

Core Accounting
QuickBooks Online (Elite ProAdvisor)QuickBooks Desktop (Advanced ProAdvisor)Xero (Advisor + Migration Certified)Sage 50 (occasional)
AP + Payroll + Tax
Bill.com (Certified Accountant Partner)Gusto + ADP (payroll)Avalara + TaxJar (sales tax)Concur + Expensify (expense)
Workflow
Karbon (workflow management)Slack + Notion (client communication)

Education

Aug 2016May 2018
Associate of Applied Science (AAS) in Accounting in Accounting
Portland Community College

Bookkeeper

1
Experienced Multi-Client
See examples

Megan Vasquez, CPA

Controller · CPA + Deloitte alum · $140M ARR SaaS · NetSuite + 5-day close
Austin·US·[email protected]·+1 (512) 555-0381·linkedin.com/in/meganvasquez-cpa

Summary

Controller at a $140M ARR Series D SaaS; CPA (NY State #097342, 2018) with Deloitte audit background. Owns the close cycle (5 business days month-end, 10 days quarter-end). Led NetSuite + Workday + Avalara ERP stack consolidation (2023). Manages 4 direct reports across GL + AP + AR + treasury. 4 consecutive clean unqualified Deloitte audit opinions (2021-2024).

Certifications

Certified Public Accountant (CPA) — NY State #097342 (active)
NY State Education Department
Sep 2018
CPA — TX State (reciprocity, active)
Texas State Board of Public Accountancy
May 2022

Experience

Controller
Quill ($140M ARR, Series D SaaS) · Austin, TX
Aug 2020Present
  • Cut monthly close from 14 business days to 5 days (2022 → 2024) via: standardized journal-entry templates, automated revenue-recognition workflow in NetSuite SuiteBilling, accrual-policy refresh, and a daily flux-review cadence with FP&A.
  • Led 4 consecutive year-end audits with Deloitte (2021-2024); clean unqualified opinions all 4 years; PBC fulfillment averaged 92% before fieldwork start (audit-team benchmark: 75%).
  • Led the QuickBooks → NetSuite migration over 6 months (2023); migrated 3 entities + 4 currencies; designed the COA + multi-book accounting structure; cut consolidation time from 4 days to 4 hours.
  • Manages 4 direct reports: 2 senior accountants (GL ownership), 1 AP specialist (~$28M annual payables), 1 AR specialist (~$140M annual receivables, DSO 38 days). Promoted 2 staff to senior in 2024.
  • Implemented ASC 842 lease accounting (38 office + equipment leases); selected + onboarded LeaseQuery (now FinQuery) for ROU asset + lease-liability tracking; clean Year-1 audit pass.
Senior Auditor
Deloitte & Touche LLP · New York, NY
Aug 2015Jul 2018
  • Senior on 4 SaaS + 2 manufacturing audit engagements; managed 2-3 staff auditors per engagement.
  • Promoted to senior in the standard 2-year track (2017); CPA passed 2018 (4/4 parts on first attempt).
  • Specialty: ASC 606 implementation work for 2 SaaS clients during the initial adoption.
Staff Accountant
Deloitte & Touche LLP · New York, NY
Aug 2014Jul 2015
  • Audit engagement work across SaaS + retail + financial services clients.

Technical Accounting + Reporting

• ASC 606 revenue recognition: own the SaaS subscription + usage-based + professional-services revenue policy; coordinated with sales-ops + legal on the new enterprise-contract template (multi-element + standalone selling price refresh). • Tax: managed quarterly + annual ASC 740 income-tax provision with PwC (tax advisor); coordinated state tax compliance across 28 states + ~$1.4M annual federal R&D credit analysis. • Board + Audit Committee: monthly board package + quarterly board financials + quarterly Audit Committee presentation. • Lender covenant management: own quarterly covenant calculation + lender reporting; 4 consecutive quarters of compliance with > 2x cushion on net leverage.

Tools + ERP Fluency

ERP + Close:NetSuite (SuiteBilling, SuiteCloud, financial reporting)Workday HCM (payroll + headcount)QuickBooks Enterprise (prior role)BlackLine + FloQast (close workflow)
Tax + AP + Lease:Avalara (sales tax, 28 states)Bill.com (AP automation)FinQuery (ASC 842 lease tracking)Concur (expense)

Education

Master of Accountancy (MAcc) in Accountancy
University of Texas at Austin — McCombs School of Business · Austin, TX
Aug 2013May 2015
  • 5-year integrated BBA + MAcc program. CPA-eligible at graduation.
BBA in Accounting
University of Texas at Austin — McCombs School of Business · Austin, TX
Aug 2010May 2014
  • summa cum laude. Beta Gamma Sigma.

Controller

1
Senior (SaaS Controller)
See examples

Christopher Whitman, CFP

Senior Financial Advisor · CFP + ChFC + CIMA · Morgan Stanley · $180M AUM
San Francisco·[email protected]·+1 (415) 555-0381·linkedin.com/in/christopherwhitman-cfp

Summary

CFP + Series 7 + Series 66 (CRD #1234567) — Senior Financial Advisor at Morgan Stanley Wealth Management (8 years). $180M AUM across 92 households (avg account $1.95M); 14 HNW households > $5M each. ChFC + CIMA additional designations. Practice grew from $120M to $180M over 2020-2024.

Designations + Licenses

CFP (Certified Financial Planner)
CFP Board·Sep 2018
ChFC (Chartered Financial Consultant)
The American College of Financial Services·Aug 2020
CIMA (Certified Investment Management Analyst)
Investments & Wealth Institute (IWI)·Jun 2022
FINRA Series 7 + Series 66 — CRD #1234567
FINRA·Jun 2016
Life + Accident + Health Insurance License — CA (active)
California Department of Insurance·Aug 2016

Experience

Aug 2020Present
Senior Financial Advisor
Morgan Stanley Wealth Management · San Francisco, CA
  • Practice growth: $120M AUM in 2020 → $180M AUM in 2024 (+50% over 4 years); 14 new households added in 2024 (avg $4.2M each); net new AUM 2024 +$28M after $12M in client withdrawals.
  • HNW segment: 14 households > $5M each (combined $98M AUM); typical engagement includes comprehensive financial plan + tax-coordination with client CPA + estate-plan review with attorney + multi-generational wealth planning + alternative-investment allocation (private credit + private equity 8-12% target).
  • Planning depth: 38 comprehensive financial plans delivered in 2024 (retirement projection, tax-efficient withdrawal sequencing, estate transfer, education funding, Roth conversion analysis); avg plan ~20 hours of planner + analyst time; eMoney + Holistiplan stack.
  • Practice management: own client review meetings (84 quarterly meetings + 28 annual reviews in 2024); manage 1 client service associate + 1 part-time paraplanner; CRM = Salesforce Financial Services Cloud; portfolio management on Orion + Black Diamond.
  • Retention: 96% household retention 2024 (1 client lost to a competitor's lower-fee RIA model; 2 retired clients drew down by design). Net flows positive every year 2020-2024.
Aug 2016Jul 2020
Financial Advisor
Edward Jones · San Francisco, CA
  • Built initial book to $42M AUM + 60 households over 4 years.
  • Earned CFP (2018) during second year of role; transitioned to wirehouse model 2020 for HNW segment focus.

Tax + Estate Coordination

Partnered with 14 CPAs + 8 attorneys in 2024 on tax-efficient distribution planning, Roth conversion ladders, charitable giving strategy (DAFs + CRUTs), beneficiary review + RMD optimization. Alternative investments: 8% portfolio allocation to private credit + 4% to private equity across HNW segment; coordinate with Morgan Stanley alternatives team for opportunity sourcing + accreditation verification.

Tools + Practice Stack

Salesforce Financial Services Cloud (CRM), Orion + Black Diamond (portfolio mgmt), eMoney + Holistiplan + MoneyGuidePro (planning), Riskalyze / Nitrogen (risk profiling), Morgan Stanley platform (trading + custody).

Community + CE

• FPA Greater San Francisco Chapter — Membership Director (2023-2024). • CFP Board volunteer — exam item-writer panel (2023-present). • Annual planning-firm internship sponsor (1 student/year). • CE: 38 hours in 2024 (CFP minimum 30); ethics + state insurance CE current.

Education

Aug 2012May 2016
BS in Business Administration (concentration: Finance)
University of California, Berkeley — Haas School of Business
  • Beta Gamma Sigma. Berkeley Finance Society — VP of Investments.

Financial Advisor

1
Senior (Wirehouse Advisor)
See examples

Daniel Park

FP&A Analyst · CFA Level I passed · Excel + Adaptive Insights + SQL
Charlotte·[email protected]·+1 (704) 555-0148·linkedin.com/in/danielpark-fpa

Summary

FP&A analyst with 18 months at Vellum (Series B SaaS) supporting the engineering cost-center forecast (220 employees, $32M annual spend). CFA Level I passed; Level II scheduled August 2026. Built the team's headcount-planning model + the monthly variance commentary template now used team-wide. BSc Finance UNC Chapel Hill, magna cum laude.

Certifications

CFA Level I — passed (June 2024)
CFA Institute·Jun 2024
FMVA (Financial Modeling & Valuation Analyst)
Corporate Finance Institute·Sep 2023

Education

Sep 2019May 2023
BSBA in Finance + Accounting (double concentration)
University of North Carolina, Kenan-Flagler Business School
  • Magna cum laude. Beta Gamma Sigma. Senior thesis: 'Unit-economics methodology for SaaS valuation under the ARR-multiple framework.'
  • Kenan-Flagler Investment Fund (KFIF) — Vice President of Research, FY23.

Experience

Aug 2023Present
FP&A Analyst
Vellum · Charlotte, NC

FP&A analyst supporting the engineering cost-center forecast (220 employees, $32M annual spend). Report to the Director of FP&A; partner with the VP of Engineering weekly.

  • Built the headcount-planning model integrating recruiting-funnel + ramping-productivity curves; quarterly variance vs plan held within ±4%.
  • Authored the team's monthly variance commentary template; adopted across 4 cost-center analysts.
  • Migrated the engineering forecasting workflow from Excel-only to Adaptive Insights over a 3-month implementation; partnered with the NetSuite admin on integration.
  • Co-built the FY25 capital-planning model with the Director; presented to the board investment committee in November 2024.
Jun 2022Aug 2022
Investment Banking Summer Analyst
Robert W. Baird · Charlotte, NC
  • Built the three-statement model + comparable-company analysis for two middle-market healthcare-IT clients; analyses included in the FY22 pitch books.

Skills

Modeling
Three-statement modelingUnit economics (CAC, LTV)Scenario + sensitivity analysisVariance commentary authorship
Tools
Excel (Power Query, Power Pivot)Adaptive InsightsNetSuite + LookerSQL (basic)

Financial Analyst

2
Entry-levelSenior
See examples

Priya Mahadevan

IB Associate · Goldman Sachs TMT M&A · Wharton 2022 · $18.4B Closed
New York·US·[email protected]·+1 (212) 555-0381·linkedin.com/in/priya-mahadevan

Summary

Investment Banking Associate (Class of 2022) at Goldman Sachs TMT M&A. 4 years IB (2 analyst + 2 associate); MBA Wharton 2022 (Palmer Scholar — top 10%). BA Yale 2017 (Economics + Mathematics, summa cum laude, Phi Beta Kappa). 14 deals closed in 2024: 9 sell-side M&A + 3 buy-side M&A + 2 IPO; combined deal value $18.4B. Lead associate on a $4.8B all-stock semis sell-side (Q3 2024).

Education

MBA in Finance + Strategic Management
The Wharton School, University of Pennsylvania · Philadelphia, PA
Aug 2020May 2022
  • Palmer Scholar (top 10% honors). VP of the Wharton M&A Club. Investment Management Club case competition winner (2021).
BA in Economics + Mathematics (double major)
Yale University · New Haven, CT
Aug 2013May 2017
  • summa cum laude. Phi Beta Kappa. GPA: 3.92. Junior-year Columbia Business School Exchange (Beta Gamma Sigma).

Professional Experience

Investment Banking Associate (TMT M&A)
Goldman Sachs · New York, NY
Aug 2022Present

TMT M&A coverage (software + semis subsectors). Lead-associate on 4 deals in 2024.

  • Lead associate on a $4.8B all-stock sell-side acquisition of a public semiconductor target (client: target board); managed buy-side diligence response + management presentation prep + fairness opinion delivery. Closed Q3 2024.
  • Co-lead associate on a $1.8B IPO for a vertical SaaS target (client: company); managed S-1 sections (financial discussion, MD&A) + roadshow logistics + analyst-day prep. Priced above range Q2 2024.
  • Built the LBO model for a $2.4B PE-backed take-private (LevFin + M&A joint engagement); modeled 4 capital-structure scenarios + sensitivities on entry multiple, leverage, and exit multiple. Selected case briefed to MD + lead PE sponsor.
  • TMT sector coverage (software + semis): managed coverage models for 38 public targets; authored 6 sector primers; pitched 14 targets in 2024.
  • Mentored 4 first-year analysts through their first sell-side process + first IPO pitch book; all 4 received positive year-end reviews + 2 received above-tier bonus.
Investment Banking Analyst (TMT M&A)
Goldman Sachs · New York, NY
Aug 2017Jul 2020
  • Direct-promote from analyst to associate after Wharton MBA return.
  • Analyst on 18 closed deals across sell-side M&A + buy-side M&A + IPO + follow-on offerings.
  • Top-bucket year-end reviews 2019 + 2020 (top 25% of analyst class).

Internships

• Summer Associate — Goldman Sachs TMT M&A (Summer 2021, return offer accepted). • Summer Analyst — Morgan Stanley Healthcare M&A (Summer 2016, return offer accepted; declined for Goldman). • Summer Analyst — McKinsey & Company (Summer 2015).

Technical Skills

Modeling:LBO + Three-Statement + Merger Model + DCFAccretion/Dilution + Sum-of-the-PartsCapital structure modeling (LevFin)
Tools + Software:Excel (advanced + VBA)Capital IQ + FactSet + Bloomberg TerminalPitchBook + MergermarketPowerPoint (pitch-book authorship)
Languages + Other:English (native), Hindi (fluent), Tamil (conversational)Bloomberg Market Concepts (BMC) certifiedWall Street Prep IB Modeling course

Interests

Marathon runner (3 NYC Marathons, PB 3:42). Yale Alumni Schools Committee — alumni interviewer (2018-present). Reading: macro + monetary-policy newsletters.

Investment Banker

1
Associate (TMT M&A)
See examples

Data

· 4

Data analyst hiring expects SQL fluency on day one. Each example below names the dialect, surfaces the dbt models you own, and pairs every analysis with the decision it informed — not just the dashboard built.

Hannah Lindqvist

Senior Analytics Engineer · dbt + Looker LookML · Growth + Finance marts
Stockholm·[email protected]·+46 70 555 0381·github.com/hlindqvist·linkedin.com/in/hlindqvist

[ Summary ]

Senior analytics engineer with five years of dbt-first work across two SaaS companies. Owns the growth + finance marts at a Series C SaaS — 220 dbt models, 38 downstream dashboards, 4 product-surface exposures. Authored the MRR + cohort-retention metric definitions in dbt Semantic Layer; metric drift on finance dashboards fell to zero across 6 quarters. Two merged PRs to dbt-utils.

[ Skills ]

Transformation
dbt (Core + Cloud, 220 models)dbt Semantic Layer + MetricFlowSQLMesh (familiarity)Jinja + dbt macros
Warehouse + BI
SnowflakeLooker (LookML)HexMetabase
Modeling + Quality
Kimball dimensional modelingActivity Schemadbt-utils + dbt-expectationsCohort + retention frameworks

[ Experience ]

Senior Analytics Engineer
Quill · Stockholm / Remote
Aug 2022Present
  • Own 220 dbt models across 4 marts (growth, finance, product, ops); model-execution time fell 38% via incremental materialization + clustering keys; freshness SLAs documented per model with ownership.
  • Authored the MRR + ARR + cohort-retention metric definitions in dbt Semantic Layer; ran a 4-week reconciliation with the finance team to align warehouse metrics with the GL; metric drift on finance dashboards fell to zero across 6 quarters.
  • Built the Looker LookML translation layer for the growth mart (38 Looks + 12 dashboards); analyst self-service queries rose from 240/month to 1,400/month, reducing AE-team ad-hoc query load by 78%.
  • Authored the team's dbt style guide (model naming, ref pattern, materialization defaults, test coverage minimums); adopted across 3 data sub-teams; model-PR review time fell from 2 days to under 6 hours.
  • Co-authored the company's metric tree (4 layers: input → driver → KPI → north-star); now the canonical map for cross-team metric questions and onboarded into the data-team interview rubric.
Analytics Engineer
Klarna · Stockholm, SE
Apr 2020Jul 2022
  • Migrated the growth mart from spreadsheet-driven KPI tracking to a dbt + Looker pipeline; replaced 38 manual weekly reports; cycle time on KPI changes dropped from 5 days to 4 hours.
  • Authored the growth-mart cohort framework (cohort-by-acquisition-source, cohort-by-plan, cohort-by-feature-adoption); now powers the weekly growth-review meeting.
  • Built the data-lineage layer (dbt-docs + Marquez); surfaced 14 orphaned models — reclaimed via deprecation runbook.

[ Open Source & Community ]

dbt-labs/dbt-utils
Contributor (2 merged PRs)

Two merged PRs to dbt-utils — one extended date_spine to support week-aligned partitions; one closed a unicode-collation bug in deduplicate. Plus: Coalesce 2024 lightning-talk speaker — 'Metric trees in practice.'

dbtJinjaSQL

[ Education ]

MSc in Computer Science (Data Science track)
KTH Royal Institute of Technology
Sep 2015Jun 2019

Analytics Engineer

1
Senior
See examples

Asha Verma

Data Analyst · SQL + Looker + dbt · Recent grad
Oakland·[email protected]·+1 (510) 555-0123·github.com/ashaverma·linkedin.com/in/ashaverma

Summary

Data analyst with one year of full-time experience at Bowline (Series A SaaS) plus two summers as a data intern at Shopify and a YC fintech. Own the weekly product-engagement dashboard in Looker; recently authored 6 dbt models for the marketing-attribution stack. UC Berkeley Statistics + Computer Science (joint major).

Education

BSc in Statistics + Computer Science (joint major)
University of California, Berkeley
Sep 2020May 2024
  • Dean's Honors List, six semesters. Concentration in causal inference + ML.
  • Capstone: A/B-tested onboarding flow analysis for a Berkeley student-startup; findings drove the redesign that lifted activation 11%.

Experience

Data Analyst
Bowline · San Francisco, CA
Jul 2024Present

First analyst hire at a 22-person Series A SaaS company. Own the weekly product-engagement dashboard and the marketing-attribution dbt stack.

  • Built and own the weekly product-engagement dashboard in Looker; informed the H1 roadmap by surfacing the activation drop-off between sign-up and first-team-invite.
  • Authored 6 dbt models for the marketing-attribution stack; runtime stabilised under 60 seconds despite 4× growth in event volume since launch.
  • Co-designed the first A/B testing framework with the founder + the lead engineer (Statsig + dbt); ran 4 experiments end-to-end in the first six months.
Data Analytics Intern
Shopify · Toronto, ON (Remote)
May 2023Aug 2023
  • Built the merchant-funnel cohort analysis in Mode; identified the activation breakpoint at workspace-with-2-members that informed the SMB onboarding redesign.
Data Intern
Truss Financial (YC W22) · Remote
Jun 2022Aug 2022
  • Migrated the company's reporting from Google Sheets to Looker; cut weekly board-prep time from 6 hours to 90 minutes.

Caleb Akinwande

Senior Data Engineer · Kafka + Spark + Delta + Databricks · 8B events/day
Lagos·[email protected]·+234 802 555 0381·github.com/cakinwande·linkedin.com/in/cakinwande

Summary

Senior data engineer with seven years across SaaS + fintech. Owns the merchant-events ingestion pipeline at a Series C SaaS — Kafka + Spark Structured Streaming + Delta Lake on Databricks, 8B events/day with p99 SLA under 4 minutes from event-write to gold-table availability. Cut Snowflake compute spend $480k/yr (-32%). Two merged PRs to dbt-core; DataCouncil 2024 speaker.

Skills

Warehouse + Processing
Databricks + Delta LakeSnowflakeSpark Structured Streamingdbt (220 models)
Streaming + Orchestration
Kafka + Schema RegistryDebezium (CDC)AirflowDagster
Quality + Languages
Great Expectations + dbt testsOpenLineage + MarquezPython (PySpark, Polars)Scala (Spark)

Experience

Senior Data Engineer
Quill · Remote (Lagos)
May 2022Present
  • Built the merchant-events ingestion pipeline (Kafka → Spark Structured Streaming → Delta on Databricks); SLA p99 stays under 4 min from event-write to gold-table availability across an 8B-event/day workload.
  • Cut Snowflake compute spend $480k/yr (-32%) through partition pruning, materializing the 12 most-queried dashboards as incremental dbt models, and right-sizing the warehouse for off-hours queries.
  • Built 38 dbt tests across critical gold-tables (freshness, uniqueness, referential integrity, business-rule); freshness violations dropped 84%; ownership documented per test with on-call rotation.
  • Authored the org's data-contract framework (Protobuf + dbt-source freshness + Great Expectations); 24 critical contracts published; upstream-breaking changes caught at PR-time.
  • Owns 220 dbt models across 4 marts (finance, growth, product, ops); model-execution time fell 38% via incremental materialization + clustering keys.
Data Engineer
Paystack · Lagos, NG
Sep 2019Apr 2022
  • Migrated the data warehouse from Redshift to Snowflake over 4 months; 380 tables migrated; query latency p95 12s → 1.8s; concurrent-user capacity tripled.
  • Built the CDC ingestion from PostgreSQL to lakehouse (Debezium + Kafka + Spark merge); 14 source tables onboarded; freshness SLA 1h → 90s.
  • Built the data-lineage observability layer (OpenLineage + Marquez); 38 weekly active analysts using the catalog.
Analytics Engineer
Flutterwave · Lagos, NG
Jul 2017Aug 2019
  • Migrated 80 ad-hoc analytics queries into dbt models; reduced data-team turnaround time on metric requests from 5 days to under 1 day.

Open Source & Speaking

dbt-labs/dbt-core
Contributor (2 merged PRs)

Two merged PRs to dbt-core — one extended the on-run-end hook for incremental-model freshness reporting; one closed a partial-failure-recovery bug in incremental materialization. Plus: DataCouncil 2024 speaker — 'Data contracts at 8B events/day.'

Pythondbt

Education

BSc in Computer Science
University of Lagos
Sep 2013Jun 2017

Data Engineer

1
Senior
See examples

Ravi Bandyopadhyay

Data Scientist (Entry) · MS Statistics CMU · Production XGBoost + dbt + Looker
Pittsburgh·US·[email protected]·+1 (412) 555-0148·github.com/ravib-ds·kaggle.com/ravib

Profile

Data scientist with 18 months at Helix (Series C SaaS) plus an MS in Statistics from Carnegie Mellon. Shipped the company's first churn-prediction XGBoost model (AUC 0.78 vs 0.61 baseline) — currently scoring 38k accounts weekly. Top-5% finish in the FY24 Kaggle 'Otto Recommender Systems' competition (n=2,800 teams).

Education

MS in Statistics & Data Science
Carnegie Mellon University · Pittsburgh, PA
Sep 2022May 2024
  • Master's project: 'Causal inference for marketing-mix attribution in SaaS' — advisor: Prof. Alex Reinhart.
  • TA for Stats 36-401 (Modern Regression) — two semesters.
BSc in Mathematics + Computer Science (joint major)
University of Pennsylvania
Sep 2018May 2022
  • Magna cum laude. Concentration in optimisation theory.

Experience

Data Scientist
Helix · Pittsburgh, PA
Jun 2024Present

First DS hire on the growth team. Own the churn-prediction pipeline + the marketing-attribution model. Partner with the Senior DS + the growth PM.

  • Shipped the company's first churn-prediction XGBoost model (AUC 0.78 vs the 0.61 logistic baseline); deployed via SageMaker + dbt with weekly retraining.
  • Authored 8 dbt models for the marketing-attribution stack; runtime stabilised under 60 seconds despite 3× growth in event volume.
  • Designed the geo-holdout test for the FY24 onboarding rebuild; recommended variant lifted activation 11 percentage points across the test cohort.
  • Built the model-monitoring dashboard in Evidently tracking 3 production models; surfaced the September drift incident in week 2 of detection.
Data Science Intern
Stripe · Remote
Jun 2023Aug 2023
  • Built the fraud-detection feature-engineering pipeline (Python + dbt) for the FY24 model rollout; my features were retained in the production model post-internship.

Projects + Competitions

Kaggle: Otto Recommender Systems (Top 5%)
Jan 2024Apr 2024
Python · PyTorch · LightGBM

Solo entry — finished top 5% of 2,800 teams. Built a two-tower candidate-generator + LightGBM reranker ensemble.

Open source: shap-pipeline-utils
Aug 2024
Python · SHAP · scikit-learn

Python package for batched SHAP-based feature-importance ranking on sklearn pipelines. 380 GitHub stars in the first 4 months; cited in two analytics-engineering newsletters.

Skills

Stack
Python (pandas, sklearn, PyTorch)SQL (Snowflake + Postgres)dbtSageMakerMLflow + Evidently
Methods
XGBoost + LightGBMRecsys (two-tower)A/B testing + geo-holdoutCausal inference (DiD basics)

Data Scientist

2
Entry-levelSenior
See examples

Skilled Trades

· 6

Trades hiring is license-first and project-scope-second. Each example below leads with license tier + jurisdiction, names code work (NEC, IPC, IRC), and surfaces hours logged on the kind of work the JD is asking for.

Jamal Reginald Thompson

ASE Master + L1 + L3 EV · Toyota T-TEN Master · 132% Flat-Rate Efficiency
Phoenix·US·[email protected]·+1 (602) 555-0381

Summary

Senior automotive technician with 9 years at a Toyota dealership. ASE Master Automobile Technician (A1-A8 current through 2027) + ASE L1 Advanced Engine Performance + ASE L3 Light Duty Hybrid/Electric (2024). Toyota T-TEN Master Technician + Tesla high-voltage safety training. Flat-rate efficiency 132% with comeback rate under 2% across 2024.

Skills

ASE Certifications:ASE Master (A1-A8, current 2027)ASE L1 (Advanced Engine Performance)ASE L3 (Light Duty Hybrid/Electric, 2024)ASE L4 (ADAS, 2024)
Manufacturer + EV:Toyota T-TEN Master Technician (2020)Tesla high-voltage safety (2023)Toyota EV/Hybrid certification trackLexus Master Technician track
Diagnostic Tooling:Snap-On Modis EdgeToyota Techstream + Lexus TechstreamAutel MaxiSys + Pico Scope5-gas analyzer + smoke machine

Experience

Senior Automotive Technician (Diagnostic Tech Rotation)
Camelback Toyota · Phoenix, AZ
Apr 2018Present
  • Flat-rate efficiency 132% across 2024 (billed 2,640 hours on 2,000 paid hours); comeback rate 1.8% (38 jobs out of 2,140 repaired).
  • ASE L1 + 4 years on the diagnostic-tech rotation; resolved 22 escalated drivability concerns in 2024 (3 from comeback queue, 19 from technician escalations); root cause documented in the team's knowledge base.
  • Completed Toyota EV/Hybrid certification track + Tesla high-voltage safety (2023); serviced 38 EV/hybrid vehicles in 2024 (high-voltage battery diagnosis, regen brake, traction motor).
  • Customer-pay repair-order satisfaction 4.8/5 across 2024 (1,200+ surveys from CSI program); 84% of customers requested by name on next service appointment.
  • Mentored 2 apprentice techs through 2nd-to-3rd-year progression; both passed A1 + A5 + A6 + A8 on first attempt and reached 80%+ flat-rate efficiency by month 12.
Automotive Technician (T-TEN Graduate Track)
Camelback Toyota · Phoenix, AZ
Jun 2015Mar 2018
  • Completed UTI Toyota T-TEN program (Houston campus, 18-month diploma); passed A5 + A6 + G1 on graduation; first-year journey-tech flat-rate efficiency reached 95% by month 6.
  • Earned ASE Master Automobile Technician certification (A1-A8) by end of year 2.
  • Replaced 14 high-voltage battery packs on Toyota hybrid vehicles in 2024 (Camry, RAV4, Highlander hybrid); 6-month follow-up showed zero battery-system fault codes across the cohort.

Certifications

ASE Master Automobile Technician (A1-A8)
Automotive Service Excellence (ASE)
Sep 2017
ASE L1 — Advanced Engine Performance Specialist
Automotive Service Excellence (ASE)
Jun 2020
ASE L3 — Light Duty Hybrid/Electric Vehicle
Automotive Service Excellence (ASE)
Apr 2024
Toyota T-TEN Master Technician
Toyota Motor Sales USA
Aug 2020
Tesla High-Voltage Safety Training
Tesla
Sep 2023
Arizona State Vehicle Emissions Inspector
Arizona Department of Environmental Quality
May 2022

Education

Automotive Technology Diploma (18-month)inToyota T-TEN
Universal Technical Institute — Toyota T-TEN·Houston, TX
Sep 2013May 2015

Auto Mechanic

1
Senior Master Tech
See examples

Patrick Sullivan

Senior Finish Carpenter · UBC Local 491 · Trim, Doors, Custom Millwork
Boston·US·[email protected]·+1 (617) 555-0381

Summary

Journey-level finish carpenter with UBC Local 491 (2020) and 7,600 hours logged across trim + doors + custom millwork on commercial fit-out + high-end residential. Crew-lead on a $14M 38-unit luxury condominium build (punch-list closed within 2 weeks of substantial completion). OSHA 30 + scaffold competent person + fall-protection user-level. Blueprint + layout fluent.

Skills

Finish craft:Trim (base + casing + crown + chair rail + paneling)Doors + frames + hardware setsCabinet install (scribe, shim, plumb/level)Custom millwork + paneled wainscotHardwood floor install
Craft + Layout:Blueprint + spec interpretationLayout from chalk linesCross-trade coordinationCrew lead (4-person finish team)
Safety:OSHA 30 (2024)Scaffold Competent Person (2023)Fall Protection User (2024)First Aid + CPR (Red Cross, 2024)

Experience

Senior Finish Carpenter / Crew Lead
Heritage Carpentry & Millwork · Boston, MA
Apr 2021Present
  • Finish-trim crew lead on a $14M 38-unit luxury condominium build (interior doors + base + casing + crown molding on 38 units); coordinated with electrical + drywall trades; punch-list closed within 2 weeks of substantial completion.
  • Installed 380 lineal feet of custom paneled wainscot + chair rail + crown molding on a 4,800 sq-ft historic-restoration residential project; matched existing 1890s profile per architect's spec.
  • Set up 42 cabinet installations on a high-end residential kitchen project; scribed + shimmed all units to within 1/32″ plumb/level/parallel; coordinated with countertop fabricator for template delivery within 2 days of cabinet completion.
  • Built 8 custom built-in bookshelf + window-seat units in a 4,200 sq-ft custom-home library + study; coordinated with the homeowner on stain-match for 3 stain samples; finished on schedule for substantial completion.
  • Mentored 2 apprentices through 2nd-to-3rd-year UBC progression; both passed year-end school exams + first-attempt OSHA 30 + scaffold competent person.
Journey Finish Carpenter
Coastal Commercial Builders · Boston, MA
Sep 2018Mar 2021
  • Installed 84 solid-core interior doors + hardware sets across 2 commercial fit-out floors; lipping + jamb-adjust work to within 1/16″ tolerance; passed AHJ + fire-rating inspection first try.
  • Transitioned from rough framing to finish in year 3 after completing UBC interior-systems certificate.
  • Layout carpenter on the framing crew for a 4-story ground-up multifamily build before transition; chalked all wall + door + window layouts for 38,000 sq-ft floor plate; zero re-do requests across 3 floor cycles.
Apprentice Carpenter (1st-4th year)
UBC Local 491 — Carpenters Training Center · Boston, MA
Sep 2014Aug 2018
  • Completed 4-year UBC Local 491 apprenticeship: 8,000 OJT hours + 160 classroom hours/year; year-end exam first-try pass on all 4 years.
  • Capstone project: built a 280 sq-ft ADU foundation form + framing as the 4th-year demonstration; passed all 4 inspections first try.

Certifications

UBC Journey-Level Carpenter (Local 491)
United Brotherhood of Carpenters
Sep 2018
UBC Interior Systems Certificate
UBC Carpenters Training Center
Nov 2020
OSHA 30-Hour Construction
OSHA
Feb 2024
Scaffold Competent Person
OSHA-authorized trainer (UBC center)
Aug 2023
Fall Protection User-Level
OSHA-authorized trainer (UBC center)
Jan 2024

Education

Journey-Level Carpenter (4-year apprenticeship)inCarpentry — Interior Systems track
UBC Local 491 Carpenters Training Center·Boston, MA
Sep 2014Aug 2018

Carpenter

1
Senior Finish Carpenter
See examples

Brian O'Connor

Journeyman Electrician · NJ #EL-12345 · NEC 2020 · EV + Commercial
Newark·[email protected]·+1 (973) 555-0298

Summary

Journeyman electrician with NJ license #EL-12345 (issued 2022) and 8,400 commercial hours logged through 2024 across new-construction + tenant fit-out + service. NEC 2020 fluent; navigated 14 AHJ inspections in 2024 with first-pass approval on 13 of 14. EV-charger certified (Level 2 + 3) through ChargePoint + Tesla; OSHA 30 (2024) + NFPA 70E (2023). IBEW Local 102.

Skills

Licenses + Code
NJ Journeyman #EL-12345 (2022)NEC 2020 (NEC 2023 study-prepped)AHJ navigation (3 NJ counties)
Safety
OSHA 30 (2024)NFPA 70E arc flash (2023)Lockout-tagout (LOTO)First aid + CPR (Red Cross, 2024)
Specialty
EV Level 2 + 3 (ChargePoint + Tesla certified)Commercial 277/480V 3-phaseConduit (EMT, IMC, rigid) + bendingBlueprint reading + electrical plans

Experience

Journeyman Electrician
Vega Electric (commercial GC subcontractor) · Newark, NJ
Aug 2022Present

Commercial electrical sub for 4 NJ + NY-metro GCs. Lead journeyman on tenant fit-outs and EV-install scopes.

  • Logged 8,400 commercial hours through 2024 (3,200 new-construction, 4,400 tenant fit-out, 800 service); journeyman test passed first try after the 4-year IBEW Local 102 apprenticeship.
  • Installed 38 Level 2 EV chargers + 4 Level 3 DC fast-charge stations across 2024 (ChargePoint + Tesla Universal Wall Connector certified); 0 callbacks, 0 inspection failures.
  • Wired the electrical system for a 38-unit ground-up apartment building (200A meter pack + 38 individual 100A panels + emergency egress lighting); passed all 4 rough + final inspections first try.
  • Led the electrical scope on a 22,000 sq-ft tenant fit-out (open-plan office + 4 conference rooms + 2 server closets); coordinated with HVAC + plumbing trades; closed 4 days ahead of schedule.
  • Mentored 2 apprentices through 1st-to-2nd-year progression; both passed year-end school exams + first-attempt OSHA 30.
Apprentice Electrician (1st-4th year)
IBEW Local 102 — JATC apprenticeship · Newark, NJ
Aug 2018Jul 2022
  • Completed 4-year IBEW Local 102 apprenticeship: 8,000 OJT hours + 144 classroom hours/year at the JATC training center; year-end exam first-try pass on all 4 years.
  • Top 10% of cohort on the journeyman exam (94/100); first-try pass on the NJ state license exam in August 2022.
  • Apprenticeship rotation covered commercial new construction (3,400 hrs), tenant fit-out (2,800 hrs), residential service (1,200 hrs), and industrial controls (600 hrs).
Construction Laborer (pre-apprenticeship)
Patriot Construction · Newark, NJ
Jun 2017Jul 2018
  • Construction-trade exposure on commercial GC projects; applied to IBEW Local 102 in 2018 after completing the pre-apprenticeship 'Construction Skills' course.

Certifications

NJ Journeyman Electrical License #EL-12345
NJ Department of Labor·Aug 2022
OSHA 30-Hour Construction
OSHA·Feb 2024
NFPA 70E Arc Flash + Risk Assessment
NFPA·Sep 2023
ChargePoint Certified Installer (Level 2 + 3)
ChargePoint·Apr 2024
Tesla Universal Wall Connector Installer
Tesla·Jun 2024
First Aid + CPR / AED
American Red Cross·Jan 2024

Education

Electrical Apprenticeship (4-year) in Inside Wireman
IBEW Local 102 JATC
Sep 2018Jul 2022
  • Top 10% of cohort on the journeyman exam (94/100).

Electrician

1
Journeyman
See examples

Tyrell Mosley

Senior HVAC Service Tech · EPA 608 Universal · NATE Heat Pump · FTR 82%
Charlotte·[email protected]·+1 (704) 555-0381

Summary

Senior HVAC service technician with seven years on the residential + light-commercial rotation. EPA 608 Universal (2018) + NATE Heat Pump certified (2023). 6,400 service-call hours logged; first-trip resolution 82% across 720 calls in 2024 (avg 18/week); callback rate under 3%. Mitsubishi Diamond Contractor + Daikin Comfort Pro certified. Zero refrigerant-release incidents over 6,400 hours.

Skills

Certifications + Refrigerants
EPA 608 Universal (2018)NATE Heat Pump (2023)NATE Air Conditioning (2020)R-410A + R-454B + R-32 + R-134a + R-404A
Manufacturer + Systems
Mitsubishi Diamond Contractor (2024)Daikin Comfort Pro (2023)Carrier Factory Authorized Dealer (2022)VRF / VRV commissioning
Tools + Safety
Manifold gauges + vacuum + recoveryMultimeter + clamp meter + manometerOSHA 30 (2024) + boom-lift (2024)Brazing + soldering + flaring

Experience

Senior HVAC Service Technician
Comfort First Heating & Cooling · Charlotte, NC
Apr 2021Present
  • Service-call dispatch on the residential + light-commercial rotation; first-trip resolution 82% across 720 calls in 2024 (avg 18/week); mean diagnosis time under 38 min; callback rate under 3%.
  • Installed 38 cold-climate heat pumps in 2024 (28 Mitsubishi Hyper-Heat + 10 Daikin Aurora); commissioned per manufacturer airflow + refrigerant-charge targets; zero callbacks within 12-month warranty.
  • Commissioned a 24-zone VRF system (Mitsubishi City Multi) on a 14,000 sq-ft tenant fit-out; commissioning report submitted to AHJ with first-pass approval.
  • Service-call upsell rate 28% (membership-plan + add-on installation); $48k in member-plan revenue across 2024.
  • Mentored 2 apprentices through pre-EPA 608 study + journey-track progression; both passed EPA 608 Universal first try.
HVAC Technician
Carolina Climate Solutions · Charlotte, NC
Jun 2018Mar 2021
  • EPA 608 Universal certified at the end of year 1; transitioned from install-helper to service-tech in year 2 after Mitsubishi Diamond Contractor training.
  • Diagnosed and replaced a failed scroll compressor on a 5-ton residential AC; coil flush + filter-dryer replacement completed in 6 hours; system back online same day.
  • Trained on Niagara N4 / JCI Metasys BAS through Honeywell factory training (40 hours, 2020); 220 hours of light-commercial controls work since.

Certifications

EPA Section 608 — Universal
Environmental Protection Agency·Aug 2018
NATE — Heat Pump
North American Technician Excellence·May 2023
NATE — Air Conditioning
North American Technician Excellence·Apr 2020
Mitsubishi Diamond Contractor
Mitsubishi Electric·Feb 2024
Daikin Comfort Pro
Daikin·Mar 2023
OSHA 30-Hour Construction
OSHA·Jan 2024

Education

HVAC Technology Certificate (12 months) in HVAC Technology
Central Piedmont Community College
Aug 2017May 2018

HVAC Technician

1
Senior Service Tech
See examples

Dwayne Lockett

Journeyman Plumber · TX #JP-87654 · ASSE 6010 Medical Gas + BPAT
Dallas·[email protected]·+1 (214) 555-0381

Summary

Journeyman plumber with TX license #JP-87654 (issued 2021) and 9,200 commercial hours across new-construction + tenant fit-out + service. IPC 2021 fluent; passed 22 city + county inspections in 2024 with first-pass approval on 21 of 22. ASSE 6010 medical-gas installer + ASSE 6020 brazer (2023); TCEQ backflow tester (BPAT, 2024). UA Local 100.

Skills

Licenses + Endorsements
TX Journeyman #JP-87654 (2021)ASSE 6010 Medical Gas Installer (2023)ASSE 6020 Medical Gas Brazer (2023)TCEQ Backflow Tester (BPAT, 2024)
Code + Safety
IPC 2021NFPA 99 (healthcare facilities)OSHA 30 (2024)Confined-space entry (2023)
Work types
Commercial new constructionTenant fit-out (rough + trim)Gas-fitting (CSST + black iron)Service plumbing (residential dispatch)

Experience

Journeyman Plumber
Crestline Mechanical (commercial GC subcontractor) · Dallas, TX
Sep 2021Present
  • Logged 9,200 commercial hours through 2024 (4,200 new-construction, 3,400 tenant fit-out, 1,600 service); journeyman test passed first try after the 4-year UA Local 100 apprenticeship.
  • ASSE 6010 medical-gas installer + ASSE 6020 brazer; installed medical-gas systems on 3 ambulatory-surgery-center buildouts in 2024 (oxygen, vacuum, medical air); zero NFPA 99 cited deficiencies on AHJ inspection.
  • Tested + repaired 320+ backflow assemblies in 2024 as a TCEQ-licensed BPAT; 100% report-submission compliance for the Dallas municipal cross-connection program.
  • Roughed in DWV + water for a 38-unit ground-up apartment building (1.5″ + 2″ copper, 3″ + 4″ cast iron); passed all 6 rough + trim inspections first try.
  • Mentored 2 apprentices through 2nd-to-3rd-year progression; both passed year-end school exams + first-attempt OSHA 30.
Apprentice Plumber (1st-4th year)
UA Local 100 — JATC apprenticeship · Dallas, TX
Sep 2017Aug 2021
  • Completed 4-year UA Local 100 apprenticeship: 8,000 OJT hours + 216 classroom hours/year at the JATC; year-end exam first-try pass on all 4 years.
  • Apprenticeship rotation: commercial new construction (3,800 hrs), tenant fit-out (2,400 hrs), gas-fitting (1,200 hrs), service (600 hrs).
  • Completed the cross-connection control short-course (32 hours, 2020) — gateway to BPAT certification.

Certifications

TX Journeyman Plumbing License #JP-87654
Texas State Board of Plumbing Examiners·Sep 2021
ASSE 6010 — Medical Gas Installer
ASSE International·Apr 2023
ASSE 6020 — Medical Gas Brazer
ASSE International·May 2023
TCEQ Backflow Prevention Assembly Tester (BPAT)
Texas Commission on Environmental Quality·Feb 2024
OSHA 30-Hour Construction
OSHA·Jan 2024

Education

Plumbing Apprenticeship (4-year) in Plumbing
UA Local 100 JATC
Sep 2017Aug 2021

Plumber

1
Journeyman
See examples

Cole Trent Brennan

Senior Pipe Welder · ASME IX 6G · X-ray Pass Rate 97% · 9,400 weld hours
Tulsa·[email protected]·+1 (918) 555-0381

Summary

Senior pipe welder with 9,400 weld-time hours across pipe + structural work. Active tickets: ASME IX 6G GTAW root + SMAW fill/cap (1″–16″ pipe, A106 carbon + A312 316L stainless); AWS D1.1 3G + 4G SMAW + FCAW; API 1104 (cross-country pipeline, 2022). X-ray pass rate 97% across 2024 on 218 RT-inspected critical-service joints. Power-gen plant outage experience; nuclear background screening cleared.

Skills

Code + Position
ASME IX (procedure + performance qualification)AWS D1.1 (structural)API 1104 (pipeline)6G + 6GR (apex pipe position)
Process
GTAW (TIG) — pipe root + thin-wallSMAW (Stick) — fill + capFCAW (flux core)GMAW (MIG, including pulse)
Materials + Supplemental
Carbon (A106, A53, A36)Stainless (304L, 316L)Duplex (2205) + P91 alloySnT-TC-1A Level II VT + PT

Experience

Senior Pipe Welder
Apex Industrial Mechanical · Tulsa, OK
Aug 2020Present
  • Active tickets: ASME IX 6G GTAW root + SMAW fill/cap (1″–16″ pipe, A106 carbon + A312 316L stainless); AWS D1.1 3G + 4G SMAW + FCAW (structural, ½″–1¼″); API 1104 (cross-country pipeline qualification, 2022).
  • X-ray pass rate 97% across 2024 on critical-service welds (218 RT-inspected joints; 6 rejects, 0 on root passes). Maintain a personal X-ray quality log.
  • Pipe welder on 4 power-gen plant outages through 2024 (2 fossil + 2 nuclear-side conventional); SnT-TC-1A Level II VT + PT supplemental certifications; cleared 8-week nuclear background screening on both plant outages.
  • Welded 4″ Schedule 80 + 6″ Schedule 40 A106 grade B carbon pipe on a refinery turnaround (B31.3 process piping); 38 critical joints + 124 non-critical joints; all RT-inspected joints passed first inspection.
  • Trained on Inconel 625 + Hastelloy C276 welding through manufacturer-sponsored training (2023); 220 hours of high-nickel weld-time since.
Welder
Heartland Fabrication & Pipe · Tulsa, OK
Jul 2017Jul 2020
  • Shop-fab lead on 14 custom carbon-steel weldments (pressure vessels per ASME VIII Div 1, max 250 psi); coordinated with QC + the AI on every hold-point inspection.
  • Passed first ASME IX 6G GTAW root + SMAW fill/cap on carbon at end of year 2 after self-funded test-fixture practice; X-ray cleared first attempt.
  • Mentored 2 pre-journey welders through their first 1G + 2G certifications; both passed first attempt + averaged 80% X-ray pass rate by month 6.

Active Tickets (detail)

• ASME IX 6G — GTAW root + SMAW fill/cap, A106 carbon, 1″ Schedule 80, OD: ⌀1.315″, all-position fixed-pipe; qualified per WPS-CB-6G-001 (2024-08). • ASME IX 6G — GTAW root + SMAW fill/cap, A312 316L stainless, 4″ Schedule 40s, OD: ⌀4.500″; qualified per WPS-SS-6G-002 (2024-03). • AWS D1.1 3G + 4G — SMAW + FCAW, A36 carbon, ½″–1¼″ plate; qualified per WPS-D11-3G-007 (2023-09). • API 1104 — Cross-country pipeline qualification, A53 carbon, 6″ + 8″ + 12″ pipe; qualified per WPS-API-001 (2022-05).

Certifications

SnT-TC-1A Level II — VT + PT (supplemental)
American Society for Nondestructive Testing (ASNT)·Apr 2023
OSHA 30-Hour Construction
OSHA·Jan 2024
Confined-Space Entry + Hot-Work Permit
Apex Industrial Mechanical (in-house, OSHA-compliant)·Feb 2024

Education

Welding Diploma (9-month) in Pipe Welding
Hobart Institute of Welding Technology
Sep 2016Jun 2017

Welder

1
Senior Pipe Welder
See examples

Engineering

· 17

Engineer hiring panels grade resumes on scope (what system, how big), evidence (latency, throughput, MTTR), and signal (open-source, side projects). Each example below leads with the system, names the stack inline, and quantifies with the units a hiring manager speaks.

Inara Suvari

Senior Backend Engineer · Go, PostgreSQL, gRPC · Distributed systems
San Francisco·[email protected]·+1 (415) 555-0271·github.com/isuvari·linkedin.com/in/inarasuvari

Summary

Senior backend engineer with eight years across payments and developer-platform companies. Owns the merchant-settlement service at a Series B fintech — Go + PostgreSQL pipeline processing $1.2B annualised across 38k merchants; p99 settlement-write 92ms. Lead the on-call rotation; four merged PRs to OpenTelemetry; SREcon 2024 speaker.

Skills

Languages
GoRustPythonTypeScript
Infrastructure
PostgreSQL 16KafkaRedisgRPC + protobufKubernetesAWS (EKS, RDS, SQS)
Practices
Event sourcing / CQRSIdempotent consumersOn-call leadershipDistributed tracing

Experience

Senior Backend Engineer
Quill · Remote (San Francisco, CA)
May 2022Present

Series B fintech, 38k merchants, $1.2B annualised volume. Own the merchant-settlement service end-to-end; lead the bank-rails on-call rotation. Promoted Senior → Senior IC2 in 14 months.

  • Cut p99 on the settlement-write path from 480ms to 92ms by replacing a per-row merchant lookup with a Redis-backed batched cache keyed on (tenant_id, merchant_id).
  • Re-partitioned merchant_events (4.8B rows) by tenant_id + ingestion week; cut p95 on the dashboard rollup query from 4.2s to 180ms.
  • Migrated the merchant-onboarding flow from a synchronous REST chain to event-driven Kafka topics (6 services, idempotent consumers); onboarding p95 fell 6.4s → 1.1s.
  • Led 11 incident retros across 4 on-call rotations as IC; MTTM on bank-rails incidents fell from 47 to 14 minutes after the runbook rewrite I authored (now adopted by 3 sister services).
  • Mentored 2 mid-level engineers through L3→L4 promotion cycles; both promoted on first eligibility.
Backend Engineer
Stripe · Seattle, WA
Aug 2019Apr 2022

Bank-rails team. Owned the SEPA Instant integration end-to-end. Promoted L4 → L5 in 30 months.

  • Owned the SEPA Instant integration that now processes €2.3B in volume across 4,800 merchants; settlement-error rate stayed under 0.04% across 11 release cycles.
  • Designed the company's first gRPC service-to-service contract layer (protobuf + buf); migrated 8 internal services off REST, inter-service p99 latency fell 35%.
  • Refactored the bank-rails reconciliation pipeline to idempotent event sourcing (Go + PostgreSQL); reduced merchant-facing reconciliation errors 84% on a 12M-event/day workload.
Software Engineer
Cloudflare · San Francisco, CA
Aug 2017Jul 2019
  • Built the DNS metrics-aggregation pipeline that cut p99 query time on weekly rollups from 4s to 380ms.
  • Shipped the team's first contract-test framework; flaky integration tests fell from 12% to under 1.5%.

Open Source

open-telemetry/opentelemetry-go-instrumentation
Contributor (4 merged PRs)

Four merged PRs — two closed context-propagation bugs under high-concurrency goroutine fan-out; one extended HTTP instrumentation coverage to the std-lib httptrace; one improved sampler decision propagation across spans.

GoOpenTelemetry

Speaking & Publications

• SREcon 2024 — 'Incident retros that actually change the MTTM number' (40-min talk). • GopherCon 2023 — 'Idempotent consumers in Go: patterns we ship at Stripe' (30-min talk). • Published in Increment, August 2024 — 'When event sourcing earns its complexity.'

Education

BSc in Computer Science
Carnegie Mellon University
Sep 2013May 2017
  • Concentration in Distributed Systems. Capstone: Raft-based key-value store with linearizable reads.

Backend Engineer

1
Senior
See examples

Anh-Tuan Pham

Senior AWS Cloud Engineer · Landing zone · FinOps · SOC2
San Jose·[email protected]·+1 (408) 555-0287·github.com/atpham·linkedin.com/in/atpham

Summary

Senior AWS cloud engineer with eight years across two SaaS companies. Owns the landing zone + IAM posture for a 280-engineer org ($8M annualised AWS spend across 38 accounts). Cut RDS spend by $620k/yr (-38%) via right-sizing + RI ladder. Led SOC2 Type II audit prep — zero findings. AWS Solutions Architect Professional (2024).

Skills

AWS depth
EKS + KarpenterRDS / Aurora Serverless v2IAM + SSO + Organizations + SCPsGuardDuty + Security Hub + ConfigCloudTrail + CUR + Athena
IaC + Governance
Terraform (38 modules)terratestCheckov + tfsecOPA / Sentinel
Compliance + Practices
SOC2 Type IIFinOps Foundation frameworkDR + GameDayMentorship + on-call

Experience

Senior Cloud Engineer
Quill · Remote (San Jose, CA)
Apr 2022Present
  • Cut RDS spend by $620k/yr (-38%) via a three-part ladder: right-sized 38 instances using p99 CPU data, layered a 3-year RI commitment on 70% of remaining capacity, and migrated 12 read replicas to Aurora Serverless v2.
  • Own 38 Terraform modules across the AWS estate; module test coverage at 84% via terratest; module-version PRs require 2 reviewers + tfsec + Checkov gates.
  • Led SOC2 Type II audit prep over 8 weeks; shipped 14 control remediations (CloudTrail org-trail, GuardDuty enablement, Config aggregator, KMS rotation). External auditor signed off with zero findings.
  • Led a 6-month migration of 28 services from EC2 to EKS with Karpenter autoscaling; compute spend fell $1.1M/yr (-42%) and p99 deploy time dropped from 18 min to 3 min.
  • Reduced IAM permission-creep via SCP guardrails + Access Analyzer; high-privilege roles fell from 380 to 42 across 38 accounts.
Cloud Platform Engineer
Snowflake · San Mateo, CA
Sep 2019Mar 2022
  • Built the team's first AWS landing zone (Control Tower + custom Terraform overlays); 38 product accounts onboarded in 4 months with SSO + GuardDuty + CloudTrail org-trail + cost guardrails baked in.
  • Authored the FinOps dashboard (Athena over CUR + Grafana); per-team unit-economics now drives the weekly cost-review meeting (avg $80k/qtr in surfaced opportunities).
  • Built the DR posture for the customer-data store (cross-region Aurora Global Database + S3 CRR + scripted failover runbook); GameDay-tested twice with RTO under 8 minutes.
DevOps Engineer
Asana · San Francisco, CA
Jul 2017Aug 2019
  • Migrated the secrets surface from EC2 IAM roles + parameter store to IRSA + Secrets Manager + KMS keys per service; reduced cross-service blast radius from 28-service-shared to per-service-isolated.

Certifications

AWS Solutions Architect Professional
Amazon Web Services·Apr 2024
AWS Solutions Architect Associate
Amazon Web Services·Aug 2021

Open Source & Community

aws/karpenter-provider-aws
Contributor (2 merged PRs)

Two merged PRs to Karpenter — one closed a node-termination race during scale-down; one extended the consolidation policy for spot-capacity-aware workloads. Plus: AWS Community Builder (2024) — published 'Landing-zone migration patterns for Series B-to-C orgs.'

GoKubernetesAWS

Education

BSc in Computer Science
University of California, San Diego
Sep 2013Jun 2017

Cloud Engineer

1
Senior (AWS)
See examples

Priya Chen

DevOps Engineer · Kubernetes (EKS) + Terraform + GitHub Actions · CKA · 4 years
Brooklyn·US·[email protected]·+1 (718) 555-0148·github.com/priyachen-devops·linkedin.com/in/priyachen-devops

Profile

DevOps engineer with four years across SaaS infrastructure. Currently support the platform team at Bowline (Series B) — 60-node EKS cluster across 2 regions, 30 product engineers. Built the FY24 CI/CD migration off Jenkins to GitHub Actions; average pipeline runtime fell from 18 to 6 minutes. CKA + AWS Solutions Architect Associate.

Certifications

CKA (Certified Kubernetes Administrator)
CNCF / Linux Foundation·Aug 2023
AWS Solutions Architect Associate
Amazon Web Services·Apr 2022

Skills

Platform
Kubernetes (EKS)TerraformHelm + KustomizeGitHub Actions (CI/CD)
Observability
Prometheus + GrafanaDatadogOpenTelemetry

Experience

DevOps Engineer
Bowline · Brooklyn, NY
Apr 2023Present

DevOps engineer on the platform team supporting 30 product engineers across the engineering org. Co-own the EKS cluster (60 nodes across 2 regions) + the CI/CD pipeline.

  • Migrated the team off Jenkins to GitHub Actions over 3 months; average pipeline runtime fell from 18 to 6 minutes; flake rate dropped from 6% to under 1.5%.
  • Built 22 Terraform modules covering networking + compute + observability; cut time-to-first-deploy for a new service from 2 days to 4 hours.
  • Reduced AWS spend 18% across FY24 via Karpenter right-sizing + S3 lifecycle policies; ~$280k annual savings.
  • Implemented Datadog APM across 14 backend services; mean time to detection of incidents fell from 12 minutes to 3.
Site Reliability Engineer
Vellum · Brooklyn, NY
Aug 2021Mar 2023

SRE on a 4-person platform team. On-call rotation for severity-1 incidents across the production cluster (24 services).

  • Owned 11 incident-response retros as the on-call lead during FY22; authored 8 runbooks that the team continues using post my departure.
  • Co-implemented the OPA admission-control policies for the production cluster; blocked 47 policy violations in the first quarter.
Software Engineering Intern
Datadog · New York, NY
Jun 2020Aug 2020
  • Shipped a feature on the metrics-ingest pipeline that reduced average ingestion latency by 30ms across the customer cohort.

Education

BSc in Computer Science
New York University, Tandon School of Engineering · Brooklyn, NY
Sep 2017May 2021
  • Cum laude. Systems concentration. Senior capstone: implementing a Raft-based key-value store.

DevOps Engineer

2
Mid-levelSenior
See examples

Saskia van der Berg

Senior Embedded Engineer · STM32 + FreeRTOS · 1.4M units shipped
Eindhoven·[email protected]·+31 6 555 0381·github.com/svanderberg·linkedin.com/in/svanderberg

Summary

Senior embedded engineer with 7 years on consumer IoT firmware. STM32H7 + FreeRTOS primary; nRF52840 + Zephyr for BLE-heavy products. Shipped firmware on 4 consumer products (combined 1.4M units in field). Cut firmware footprint 380KB→220KB on a 256KB-flash MCU; cut active-listening power 14mA→1.4mA on a battery-powered BLE sensor. Two merged PRs to zephyrproject/zephyr.

Skills

MCU + RTOS
STM32 (L4, H7, U5)nRF52840 + nRF54L15ESP32-S3 + ESP32-C6FreeRTOS + Zephyr + bare-metal
Protocols + Stack
SPI + DMA (STM32H7)I2C multi-master + DMABLE (GATT + GAP) on nRF52840USB (HID + CDC + MSC composite)Wi-Fi (ESP32-S3 802.11ax) + MQTT
Languages + Tools
C (C11, MISRA C:2012)C++17 (embedded subset)Rust (embedded-hal, RTIC — exploratory)J-Link + Ozone + Saleae Logic + Tektronix scope

Experience

Senior Embedded Engineer
Beacon Audio Labs · Eindhoven, NL
Apr 2022Present

Consumer audio + IoT startup. Lead embedded engineer across 2 SKUs (smart speaker + portable BLE sensor).

  • Cut firmware footprint from 380KB to 220KB on a 256KB-flash STM32L4 MCU through LTO + dead-code elimination + replacing printf-based logging with a 2KB ring-buffer protocol logger.
  • Reduced power consumption from 14mA to 1.4mA in active-listening mode on a battery-powered IoT sensor (nRF52840 + Zephyr) by tightening BLE peripheral connection intervals + moving sensor sampling to a low-power timer + DMA path.
  • Authored the bootloader + secure-firmware-update path on STM32H7 (custom HAL + MCUboot integration); signed-update verification + dual-bank A/B partition + rollback; zero field-update bricks across 280k units deployed.
  • Brought up a 4-layer custom PCB from schematic review → first power-on → MCU bring-up → peripheral bring-up; identified + escalated a sensor power-supply ripple issue at first power-on (PCB rev to fix in 2 weeks).
  • Mentored 2 junior firmware engineers through MCU bring-up + RTOS task-design; both shipped sole-owner driver modules within 6 months.
Embedded Engineer
Philips Health Technology · Eindhoven, NL
Sep 2018Mar 2022
  • Owned the BLE-stack integration on a wearable medical-grade hub (nRF52840 + Zephyr); custom GATT services for vital-sign data; passed Bluetooth SIG qualification + IEC 62304 Class B documentation gate.
  • Migrated the consumer-product firmware from a 384KB STM32F4 to a 1MB STM32H7 over 14 weeks; ported 38 device-driver modules; gained 7× CPU headroom for new ML-inference feature.
  • Shipped firmware on 2 medical-grade hub products (combined 480k units in field) under IEC 62304 Class B compliance regime.

Open Source & Publications

zephyrproject/zephyr
Contributor (2 merged PRs)

Two merged PRs to Zephyr — one closed a race condition in the nRF52 power-management subsystem under high-frequency wake-from-sleep; one extended the BLE HCI tracing for SPI-based controllers.

CZephyrnRF52

Education

MSc in Electrical Engineering (Embedded Systems track)
Eindhoven University of Technology (TU/e)
Sep 2014Aug 2018

Embedded Engineer

1
Senior (Consumer IoT)
See examples

Sofia Tikkanen

Senior Engineering Manager · 3 squads · 12 engineers · Merchant Platform
Helsinki·FI·[email protected]·+358 40 555 0381·linkedin.com/in/stikkanen·tikkanen.dev

Profile

Senior engineering manager with 4 years of management on top of 8 years of backend engineering. Runs the merchant-platform group at a Series C SaaS — 3 squads, 12 engineers + 2 TLs. Hired 8 of the 12 over 14 months; post-hire 18-month retention at 100%. Team shipped 14 features across 4 quarters with 13 on-time. IC background: 7 years backend at Stripe (staff-IC); transitioned IC → EM in 2020.

Skills

Management practices
Hiring + interview-loop designCalibration + career laddersPerformance management + PIP designOKR + quarterly planning
Cross-functional
PM + design + data partnershipStakeholder communicationTradeoff-doc authorshipIncident command
Technical depth
Backend (Go + PostgreSQL + Kafka)Distributed systems (event sourcing, CQRS)Kubernetes + AWS

Experience

Senior Engineering Manager · Merchant Platform
Quill · Helsinki / Remote
Apr 2022Present

Series C SaaS. Run the merchant-platform group end-to-end — 3 squads, 12 engineers + 2 TLs. Partner with 3 PMs, 2 designers, and the head of analytics.

  • Hired 8 engineers across 4 levels (2 staff, 4 senior, 2 mid) over 14 months; time-to-fill 38 days; post-hire 18-month retention at 100%.
  • Promoted 4 engineers through the period (1 senior→staff, 2 mid→senior, 1 entry→mid); 3 of 4 on first eligibility. Authored the team's promo packet template adopted across 3 product orgs.
  • Lifted team DORA metrics: deploy frequency 2×/week → daily; lead time 8 days → 18 hours; change-failure rate 22% → 7%. Shift came from trunk-based + feature flags + automated rollback.
  • Team shipped 14 features across 4 quarters with 13 on-time. The one slip surfaced a planning-process gap I rebuilt the next quarter, returning the team to 100% on-time through 2024.
  • Voluntary attrition on the team was 0 in 2024 vs 14% company-wide; in 2023 it was 8% vs 11% company-wide. Both periods covered surgical reorganization work.
Engineering Manager
Stripe · Dublin / Remote
Mar 2020Mar 2022
  • Authored the team's interview rubric (3 rounds: coding, system design, behavioral); rubric was adopted across 3 product orgs; interview-loop completion time fell from 28 to 9 days.
  • Led the senior-track calibration session for the 6-team engineering org (28 engineers reviewed); designed the calibration template that reduced session time from 4 hours to 90 minutes.
  • Ran a 4-week PIP for a senior IC ending in a clean managed-out; post-event 6-month team attrition was zero. Documented the playbook for the EM peer group.
Staff Backend Engineer
Stripe · Dublin
Jun 2017Feb 2020
  • Owned the SEPA Instant integration; €2.3B volume processed across 4,800 merchants post-launch.
  • Promoted L4 → L5 → Staff in 30 months.

Speaking & Publications

• LeadDev London 2024 speaker — 'Hiring 8 engineers in 14 months without breaking the bar' (35-min talk). • Published in IEEE Software, Sept 2024 — 'Calibration as a calibration problem.' • Tech-management blog at tikkanen.dev (3,200 monthly readers).

Education

MSc in Computer Science
Aalto University · Helsinki, FI
Sep 2013May 2017

Engineering Manager

1
Senior EM
See examples

Maya Iyer

Frontend Engineer · React 19, TypeScript · Design systems + a11y
Austin·US
[email protected]+1 (512) 555-0148github.com/mayaiyermayaiyer.dev

Summary

Frontend engineer with five years of production experience across two B2B SaaS companies. Own the design system at Cresco — a React 19 + TypeScript component library used by 60+ engineers across 11 product surfaces. Most recent work cut INP on the merchant dashboard from 480ms to 120ms and took primary-app WCAG conformance to AA across all flows.

Skills

Languages
TypeScriptJavaScriptCSS / TailwindPython
Frameworks
React 19Next.js 16 (App Router)StorybookVitest + PlaywrightTanStack Query
Practices
WCAG 2.2 AACore Web VitalsDesign tokensChromatic visual regression

Experience

Frontend Engineer
Cresco·Remote (Austin, TX)
Jul 2023Present

Own the design system across the entire product. Primary on accessibility audits and Core Web Vitals performance budgets.

  • Built the React 19 + TypeScript design system (Storybook + custom design tokens); 60+ engineers ship from it across 11 product surfaces.
  • Cut INP on the merchant dashboard from 480ms to 120ms via concurrent-rendering refactor + transition-marked navigation; LCP went 2.8s → 1.1s in the same release.
  • Led the WCAG 2.2 AA remediation pass across the primary app; cleared 84 violations and authored the team's axe + screen-reader testing checklist (adopted by 2 sister product teams).
  • Migrated the data-table surface from AG Grid to a TanStack Table implementation; bundle shrank 240kb and render latency on 10k-row tables fell 4×.
Software Engineer
Tilt·Remote
Sep 2020Jun 2023

Frontend IC on the dashboard team. Shipped the navigation overhaul, dark mode, and the Tilt API explorer surface.

  • Owned the API-explorer UX end-to-end; dashboard-only retention among new accounts rose 14 percentage points within 6 months of launch.
  • Co-led the dark-mode rollout including the accessibility audit; WCAG AA contrast on all primary surfaces and shipped without a rollback.
  • Wrote the team's first Playwright suite for the dashboard; regression count fell from 3/release to under 1.
Software Engineering Intern
Stripe·Seattle, WA
Jun 2019Aug 2019
  • Shipped the merchant-dashboard accessibility audit; cleared 47 WCAG violations and authored the team's a11y testing checklist.

Projects

container-flexReactTypeScript
Apr 2024

Headless responsive-layout primitive built on container queries. 640 GitHub stars; powering the layout system at two recognized B2B SaaS companies.

Education

BSc in Computer Science
University of Texas at Austin · Austin, TX
Aug 2016May 2020
  • Concentration in Human-Computer Interaction. Capstone: real-time collaborative whiteboard built on CRDTs.

Frontend Engineer

2
Mid-levelSenior
See examples

Theo Marchetti

Full Stack Engineer · Next.js 16, Node, PostgreSQL · End-to-end shipping
Chicago·US
[email protected]+1 (312) 555-0298github.com/tmarchettitheomarchetti.dev

Summary

Full-stack engineer with five years at two Series A/B SaaS companies. Backend lean — 65% of recent work has been API + schema design. Owns the checkout flow database-to-UI at Tinderbox (Next.js 16 + Node 22 + PostgreSQL 16). Shipped 8 features end-to-end in 2024; trial-to-paid conversion up 11pp post the v2 checkout migration.

Skills

Frontend
TypeScriptReact 19Next.js 16 (App Router)Tailwind
Backend
Node 22PostgreSQL 16Drizzle ORMtRPCRedis
Tooling
Turborepo + pnpmVitest + PlaywrightVercel + GitHub ActionsStripe API

Experience

Full Stack Engineer
Tinderbox·Remote (Chicago, IL)
Apr 2023Present

Series B SaaS, 12k merchants. Own the checkout flow database-to-UI. Partner with 1 PM, 1 designer, and 1 backend specialist on every cross-cutting feature.

  • Shipped the v2 checkout flow end-to-end (Next.js 16 server components + new PostgreSQL ledger schema + Stripe Payments Element); trial-to-paid conversion up 11pp post-launch.
  • Designed the ledger schema (PostgreSQL 16, partitioned by tenant_id + month, BRIN index on event_ts); kept the merchant-dashboard rollup query under 80ms p95 through the 8M-event/month milestone.
  • Built the team's webhook delivery system (Node 22 + BullMQ + Postgres outbox); delivery success p99 stayed above 99.7% through the 14M-event/month milestone.
  • Migrated the admin console from Pages-Router to App Router server components; bundle shrank 240kb and p95 INP fell from 280ms to 130ms.
  • Shipped 8 features end-to-end in 2024 with no Sev-1 rollbacks.
Software Engineer
Loop·Chicago, IL
Sep 2020Mar 2023

Series A returns-management SaaS. Full-stack IC on the merchant-facing product.

  • Owned the merchant-onboarding flow E2E through 3 release cycles; activation-step pass-rate rose 62% → 84% via UX redesign + backend rules-engine refactor.
  • Co-led the in-app analytics pipeline (Posthog → Postgres mart → Drizzle queries → React dashboards); shaved 4 days off the quarterly product-review prep cycle.
  • Authored the team's frontend perf budget runbook (Lighthouse CI + bundle-size gates); bundle has stayed flat through 6 quarters of feature growth.

Projects

flag-lightTypeScriptNext.jsPostgreSQLCloudflare Workers
Mar 2024

Self-hosted feature-flag service. Next.js admin + Postgres + edge-runtime evaluation. 4,200 weekly active evaluations across the user base; 420 GitHub stars.

Education

BSc in Computer Science
University of Illinois Urbana-Champaign · Urbana, IL
Aug 2016May 2020

Full Stack Engineer

1
Mid-level
See examples

Kazuki Yamamoto

Senior Gameplay Programmer · Unreal 5 + C++ · 2 AAA Shipped Titles
Vancouver·CA
[email protected]+1 (604) 555-0381github.com/kyamamotokazukiy.dev (portfolio)linkedin.com/in/kyamamoto

Summary

Senior gameplay programmer with 6 years on Unreal 5 + C++. Shipped Phantom Halo: Echo (PS5/PC, 2024, 1.4M units, Metacritic 84) and Iron Drift Saga (Switch/PC, 2022, 280k units, Metacritic 78). Owned player-controller + combat-AI systems on both. Cut combat-AI tick cost from 2.8ms to 0.9ms per frame on PS5. GDC 2024 programming-track speaker.

Skills

Engine + Languages
Unreal Engine 5 (5.4 / 5.5)C++ (C++20)Blueprint (visual scripting)Unity (familiarity)
Subsystems
Player Controller + CharacterBehavior Trees + Utility AIAnimation State Machines + IKReplication / multiplayer networkingWorld Partition + streaming
Tools + Pipeline
Perforce (streams-based)Unreal Insights + RenderDoc + PIX + RazorUnreal Build Tool + UnrealBuildAcceleratorPlatform: PS5 + Series X|S + PC

Experience

Senior Gameplay Programmer
Echo Forge Studio·Vancouver, BC
Aug 2022Present

AAA console + PC studio (140 engineers). Owned player-controller + combat-AI systems on Phantom Halo: Echo.

  • Cut combat-AI tick cost from 2.8ms to 0.9ms per frame on PS5 (target 16.67ms total at 60 FPS) by replacing per-frame line-traces with a sweep-cached spatial hash + bucket-deferred AI updates.
  • Owned the player-controller system on Phantom Halo: Echo (Unreal 5 + C++); shipped 14 movement abilities + 8 combat states with frame-perfect input buffering; partnered with 2 designers + 1 animator on combat-feedback iteration across Q2 2024.
  • Built a custom Unreal subsystem for streaming-friendly LOD swaps on a 144 km² open-world tile-streamed map; cut hitch frequency at chunk boundaries from 14/hour to under 1/hour on PS5 + Series X.
  • Authored the multiplayer-replication backbone for Phantom Halo: Echo's 16-player Battle Royale mode; peak bandwidth 38 KB/sec/player at 95th-percentile match density.
  • Mentored 2 junior gameplay programmers on player-controller + combat-state work; both shipped sole-owner mechanic features before vertical-slice milestone.
Gameplay Programmer
Driftwave Interactive·Montreal, QC
May 2019Jul 2022
  • Shipped Iron Drift Saga (Switch/PC, 2022, 280k units, Metacritic 78); owned the vehicle-handling model + drift-physics tuning.
  • Cut Iron Drift Saga's Switch load time from 24 seconds to 7 seconds by overlapping audio-bank decompression with the splash-screen render.
  • Authored the team's accessibility-feature suite (subtitle customization, color-blind mode, button-remapping); shipped to 100% of players post-launch via a Day-1 patch.
Junior Gameplay Programmer
Indie/Self-published·Montreal, QC
Aug 2018Apr 2019
  • Shipped 2 indie titles on Steam (combined Wishlists 4,200; reviews 'Very Positive' on both) using Unreal 4 + Blueprint scripting.

Game Jam + Portfolio

• Ludum Dare 56 (Oct 2024) — overall 22/1,800 entries (top 1.2%). • GMTK Jam 2023 — overall 14/6,800 entries (top 0.2%). • Global Game Jam 2024 — site winner (Vancouver site, 38 teams).

Education

BSc in Computer Science (Game Development Track)
University of British Columbia · Vancouver, BC
Sep 2014May 2018

Game Developer

1
Senior Gameplay Programmer
See examples

Marcus Hollerbach

Senior IT Support · Jamf + Intune + Okta · 380 employees · 38 automations
Denver·[email protected]·+1 (303) 555-0381·linkedin.com/in/mhollerbach

[ Summary ]

Senior IT Support Specialist (T2/T3) with six years across two SaaS companies. Supports 380 employees with ~120 weekly tickets on Jamf + Intune + Okta. First-touch resolution 78%; mean ticket resolution 4.2 hours. Automated 38 repetitive tasks in 2024 via Jamf API + Okta Workflows + PowerShell — saved ~14 IT engineer-hours per week. Apple Certified IT Professional (2024).

[ Skills ]

MDM + Identity
Jamf ProMicrosoft IntuneOkta + Okta WorkflowsGoogle Workspace + Microsoft 365
Endpoint + Ticketing
CrowdStrike FalconJira Service ManagementConfluence (KB)Duo MFA
Scripting + Practices
PowerShellAppleScript + zshPython (Jamf API automation)macOS + Windows administration

[ Experience ]

Senior IT Support Specialist (T2/T3)
Quill · Denver, CO
Jun 2022Present
  • Own T2 escalations from helpdesk; first-touch resolution rate climbed from 62% to 78% across 2024 after I authored 38 new KB articles + ran 4 monthly L1 training sessions.
  • Own the Jamf Pro instance for 280 macOS endpoints; configured 14 smart groups + 22 configuration profiles; baseline-compliance enforcement reached 98% (was 64% on entry).
  • Automated 38 repetitive tasks through 2024 via Jamf API + Okta Workflows + PowerShell; saved ~14 IT engineer-hours per week on onboarding/offboarding + license-reclamation.
  • Built the zero-touch onboarding flow (Okta → Jamf DEP → Slack auto-add → Confluence access); new-hire time-to-productive-laptop fell from 4 days to 8 hours.
  • Reduced SaaS-license waste by $84k/yr through quarterly reclamation runs (Okta-app + Vendr usage data); 38 unused seats + 14 expired contracts reclaimed.
IT Support Specialist (T1/T2)
Vivint · Provo, UT
Aug 2019May 2022
  • Migrated company SSO from G Suite primary to Okta primary; 380 users moved over 6 weeks with zero outage windows; MFA enforcement reached 100%.
  • Led the endpoint-security rollout (CrowdStrike Falcon Insight + Falcon Identity Protection) across 280 endpoints; zero EDR-detected compromises through 2024.
  • Authored 38 KB articles in Confluence covering top-volume ticket categories; KB adoption reduced ticket volume in those categories by 42%.

[ Certifications ]

Apple Certified IT Professional (ACiT)
Apple·Mar 2024
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft·Nov 2022
CompTIA Security+
CompTIA·Aug 2020

[ Education ]

BSc in Information Systems
Colorado State University
Aug 2014May 2018

IT Support Specialist

1
Senior
See examples

Anjali Subramaniam

Senior LLM Engineer · vLLM + Fine-tuning + Evals · 4M req/day fleet
Bengaluru·[email protected]·+91 98 555 0381·github.com/asubramaniam·huggingface.co/asubramaniam·linkedin.com/in/asubramaniam

Summary

Senior LLM engineer with six years of ML + two years on production LLM systems. Owns the inference request router for the Llama-3.1-70B-Instruct fleet at a Series C AI company (4M req/day, 4xH100 nodes). Cut p99 ms/token from 84ms to 28ms via vLLM continuous batching + speculative decoding. Two merged PRs to vllm-project/vllm; NeurIPS 2024 workshop coauthor.

Skills

Serving + Inference
vLLM (continuous batching, paged-attention)SGLangTriton Inference ServerSpeculative decoding
Training + Fine-tuning
PyTorch 2.x (torch.compile)Transformers + AccelerateLoRA / QLoRA / DPODeepSpeed + FSDPAxolotl + Unsloth
Evals + Ops
lm-evaluation-harnessCustom rubric evals (LLM-as-judge + calibration)Weights & BiasesDrift detection (NannyML / Evidently)Hugging Face Hub

Experience

Senior LLM Engineer
Quill AI · Remote (Bengaluru, IN)
Feb 2023Present
  • Cut p99 ms/token on the Llama-3.1-70B inference path from 84ms to 28ms by migrating from HF Transformers serving to vLLM with continuous batching + paged-attention; speculative decoding with a Llama-3.1-8B draft model accounted for the last 12ms.
  • Reduced cost-per-1k-tokens on the inference fleet from $0.42 to $0.18 through H100 → H200 migration (1.4× throughput) + continuous batching tuning + prefix caching for long-system-prompt workloads.
  • Built the team's eval harness in lm-evaluation-harness + custom rubric tasks (n=480 prompts, 4-judge ensemble with calibration); held post-fine-tune model to ≥ base + 6pp on the internal benchmark across 4 quarterly releases.
  • Fine-tuned Llama-3.1-8B on a 38k-row internal support-ticket dataset (LoRA r=16, alpha=32, 3 epochs); resulting model beat GPT-4o-mini on internal eval by 14pp at 1/12th per-token cost.
  • Shipped a prompt-injection detection layer (Llama-3.1-8B guard + heuristic prefilter); detected 98.4% of injection attempts with 0.4% FP rate on benign traffic.
ML Engineer
Hugging Face · Paris / Remote
Sep 2020Jan 2023
  • Built the team's RAG pipeline (pgvector + sentence-transformers + hybrid retriever); Recall@5 62% → 87% via BM25 + dense + LLM rerank.
  • Migrated the eval pipeline from notebook-based to CI-gated harness; every model release now runs against 480 prompts in 38 min; deploy gated on regression < 2pp.
  • Mentored 2 junior ML engineers transitioning from classical ML into LLM-engineering focus; both shipped sole-owner production LLM systems within 6 months.
Machine Learning Engineer
Razorpay · Bengaluru, IN
Jun 2018Aug 2020
  • Built the merchant-fraud detection model (XGBoost on 38M historic transactions); precision @ recall=0.80 went from 0.62 to 0.84 on the post-launch holdout.

Open Source & Publications

vllm-project/vllm
Contributor (2 merged PRs)

Two merged PRs to vLLM — one extended the continuous-batching scheduler for prefix-caching across long-prefix workloads; one closed a memory leak in the paged-attention kernel under high tensor-parallelism. Plus: NeurIPS 2024 workshop paper (coauthor) — 'Speculative decoding with mixture-of-experts draft models.' Open-sourced llama-3.1-8b-quill-support on Hugging Face (4,800 downloads).

PythonPyTorchCUDA

Education

MTech in Computer Science (Machine Learning)
IIT Madras
Jul 2016May 2018

ML Engineer

1
Senior (LLM)
See examples

Aanya Bhattacharya

Senior iOS Engineer · Swift 6, SwiftUI · 4.2M MAU app
Seattle·[email protected]·+1 (206) 555-0394·github.com/aanyab·App Store: Tinderbox·linkedin.com/in/aanyab

Summary

Senior iOS engineer with seven years across two consumer fintech apps. Owns the merchant-checkout surface at a Series B fintech (Swift 6, SwiftUI with UIKit fallback for the camera flow). Cut cold-start from 1.8s to 620ms; took crash-free sessions from 99.62% to 99.91% across 4.2M MAU. Two merged PRs to Sentry SDK; try!Swift 2024 speaker.

Skills

iOS
Swift 6SwiftUIUIKit (fallback surfaces)Swift Concurrency (async/await)CombineCoreData / SwiftData
Tooling
Xcode Cloud + FastlaneXCTest + Snapshot testingSentry SDK + MetricKitApp Store Connect + TestFlight
Practices
Phased rollouts + expedited reviewApp Tracking TransparencyPrivacy manifestsMentorship + on-call

Experience

Senior iOS Engineer
Tinderbox · Remote (Seattle, WA)
Mar 2022Present

Series B consumer fintech, 4.2M MAU. Own the merchant-checkout surface end-to-end. Lead the iOS on-call rotation.

  • Cut iOS cold-start from 1.8s to 620ms by deferring non-critical Swift Concurrency tasks, pruning the launch-time framework graph, and migrating two screens from UIKit to SwiftUI to avoid bridging overhead.
  • Took crash-free sessions from 99.62% to 99.91% across 4.2M MAU; primary fixes were a SwiftUI state-restoration race + a CoreData migration ordering bug surfaced through symbolicated Sentry traces.
  • Refactored the merchant-payments flow from Combine to Swift Concurrency (async/await + AsyncSequence); reduced view-controller leak count from 7 to 0 across the flow and cut payment-confirmation p95 from 480ms to 180ms.
  • Owned 14 App Store releases through 2024, including 2 expedited reviews for production incidents; phased-rollout ladder (5% → 25% → 100%) reduced crash-free regressions caught post-release by 76%.
  • Mentored 2 junior iOS engineers through their first sole-feature ships; both shipped on time with crash-free 99.85%+ on launch.
iOS Engineer
Stash · New York, NY
Apr 2019Feb 2022
  • Shipped the App Tracking Transparency rollout in 2021; achieved user opt-in rate of 38% via a paywall-side educational nudge (industry benchmark ~22%).
  • Migrated the merchant-dashboard surface from UIKit to SwiftUI across 22 screens; reduced view-code lines by 38% and shipped a new screen in 30% less engineer-time on average.
  • Reduced binary size by 38% (74MB → 46MB) by enabling LTO, pruning unused image assets, migrating 3 dependencies to dynamic frameworks, and dropping iOS 14 support.
iOS Developer
Wayfair · Boston, MA
Jun 2017Mar 2019
  • Owned the AR product-placement surface (ARKit + RealityKit); 38% of preview-session users completed a purchase within 24 hours.

Open Source & Speaking

getsentry/sentry-cocoa
Contributor (2 merged PRs)

Two merged PRs to sentry-cocoa — one closed an iOS 17 symbolication regression; one extended the SwiftUI ViewBuilder breadcrumb support. Plus: try!Swift Tokyo 2024 speaker — 'Cold-start triage on a 4M-MAU app' (35-min talk).

SwiftiOS

Education

BSc in Computer Science
University of Washington
Sep 2013May 2017

Mobile Engineer

1
Senior iOS
See examples

Lucia Stanišić

Senior Platform Engineer · Backstage · Crossplane · ArgoCD
Berlin·[email protected]·+49 30 555 0192·github.com/lstanisic·linkedin.com/in/lstanisic

Summary

Senior platform engineer with seven years across SaaS + fintech. Owns the internal developer platform (Backstage + Crossplane + ArgoCD) for 280 engineers. Cut time-to-first-deploy from 9 days to 2 hours; paved road adopted by 84% of services. DORA deploy frequency 4×/day; change-failure rate 6.2%. Two merged PRs to Backstage core; PlatformCon 2024 speaker.

Skills

IDP
Backstage (Catalog, Templates, TechDocs)ArgoCD + ApplicationSetsCrossplaneKyverno + OPA
Infra
Kubernetes + KarpenterTerraformAWS (EKS, IAM, EventBridge)Wolfi / distroless images
Languages
Go (control plane)TypeScript (Backstage plugins)Python (automation)

Experience

Senior Platform Engineer
Quill · Berlin / Remote
Apr 2022Present
  • Built the paved-road service scaffolder (Backstage Software Templates + Crossplane compositions); 84% of new services since launch (28 of 33) shipped on the paved road with no platform-team-side work.
  • Cut time-to-first-deploy for new services from 9 days (avg) to 2 hours (p95) via Backstage Template + Crossplane composition + ArgoCD ApplicationSet pipeline.
  • Lifted org-wide DORA: deploy frequency 1.2×/week → 4×/day; lead time 6 days → 14 hours; change-failure rate 18% → 6.2%; MTTR 4h → 38m.
  • Shipped 12 self-service capabilities through 2024; avg 78% reduction in platform-team tickets per capability.
  • Authored the policy-as-code library (Kyverno + OPA); 38 policies enforced cluster-wide; zero policy-violation incidents over 6 months.
Platform Engineer
Mollie · Amsterdam, NL
Sep 2019Mar 2022
  • Built the developer portal in Backstage (Software Catalog + TechDocs + Cost Insights + Lighthouse); WAU reached 240/280 (86%) within 4 months of launch.
  • Migrated the org from Jenkins + scripts to ArgoCD ApplicationSets; 38 services onboarded in 8 weeks; platform-attributable deploy-failure-rate fell from 11% to <0.4%.
  • Built the golden-path runtime image library (Wolfi-based distroless, vulnerability-scanned in CI); 92% of services migrated within 6 months; CVE backlog 380→14.

Open Source & Speaking

backstage/backstage
Contributor (2 merged PRs)

Two merged PRs to Backstage core — one closed a CatalogApi pagination bug under entity counts above 5,000; one extended the GitHub Auth provider with org-based scope enforcement. Also: published backstage-plugin-finops-aws to the marketplace (38 weekly downloads); PlatformCon 2024 speaker — 'Paved roads at 280 engineers.'

TypeScriptBackstage

Education

MSc in Computer Science
TU Berlin
Oct 2014Jun 2017

Platform Engineer

1
Senior
See examples

Mateusz Wojciechowski

Senior SDET · Playwright + Vitest · Test pyramid + contract testing
Warsaw·PL·[email protected]·+48 600 555 0381·github.com/mwojcie·linkedin.com/in/mwojcie

Profile

Senior SDET with six years of test engineering at two Series B/C SaaS companies. Owns the Playwright + Vitest E2E + integration suites for the checkout flow at Tinderbox. Cut flake rate from 12% to 1.5% in 6 weeks via deterministic time + contract testing; CI test runtime fell 70%. Two merged PRs to microsoft/playwright.

Skills

Frameworks
PlaywrightVitestCypressk6 (load testing)Chromatic (visual regression)
Practices
Test pyramid + contract testingDeterministic time + flake eliminationaxe-core + accessibilityBDD (selectively) + exploratory
Languages + CI
TypeScriptPythonGitHub Actions + BuildkiteDatadog Test Visibility

Experience

Senior SDET
Tinderbox · Remote (Warsaw)
Aug 2022Present
  • Cut flaky Playwright tests on the checkout flow from 12% to under 1.5% in 6 weeks via deterministic time (frozen Date.now + RNG seeding) and a contract-test layer between FE and the Stripe API.
  • Lifted unit-test coverage from 38% to 84% on the merchant-platform services; pyramid split now 72% unit / 21% integration / 7% E2E; CI suite runtime under 12 min p99.
  • Authored the team's test pyramid + contract-testing strategy doc; migrated 22 services from E2E-heavy to unit-heavy; CI runtime fell 70% and post-deploy bug count fell from 14/quarter to 3/quarter.
  • Built the load-test suite in k6 against the merchant-checkout flow; surfaced 4 capacity bugs before launch (one would have caused a $480k revenue-loss incident at peak); authored the quarterly capacity-planning cycle.
  • Reduced mean time to triage flaky tests from 4h to 38m by adding test-replay videos + browser console logs + network HAR captures to every CI failure.
SDET
Brainly · Warsaw, PL
Apr 2020Jul 2022
  • Migrated the E2E suite from Selenium WebDriver to Playwright over 8 weeks; runtime fell from 42 min to 9 min; cross-browser support added without test-code changes.
  • Built the team's accessibility-testing pipeline (axe-core + Playwright + manual screen-reader audits); WCAG 2.2 AA conformance reached 100% across 14 product surfaces.
  • Built the visual-regression pipeline (Chromatic + Playwright); 4,200 component snapshots across 14 surfaces; visual drift caught at PR-time.
QA Engineer
Allegro · Poznań, PL
Jul 2018Mar 2020
  • Designed the team's exploratory testing cadence (4-hour structured bashes every release); surfaced 38 critical-severity bugs over 4 quarters that automation missed.

Education

BSc in Computer Science
University of Warsaw · Warsaw, PL
Oct 2014Jun 2018

QA Engineer

1
Senior SDET
See examples

Yusuf Demirkan

Senior AppSec Engineer · SAST + Threat Modeling · CVE-2024-XXXXX
Istanbul·[email protected]·+90 532 555 0298·github.com/ydemirkan·hackerone.com/ydemirkan·linkedin.com/in/ydemirkan

Summary

Senior AppSec engineer with seven years across two SaaS + fintech companies. Owns the SAST + threat-modeling program for 280 engineers at a Series C SaaS. Shipped 38 SAST findings to remediation through 2024 (4 P0, 12 P1, 22 P2); zero P0/P1 in production for 9 consecutive months. OWASP ASVS L2 conformance org-wide. CVE-2024-XXXXX credit (CVSS 8.2). OSCP (2023).

Skills

AppSec
Semgrep + GitHub Code ScanningBurp Suite ProSnyk + TrivySTRIDE threat modeling
Frameworks
OWASP ASVS L2 / Top 10 / SAMMMITRE ATT&CKNIST CSF + 800-53SOC2 Type II
Languages + Tooling
Python (security tooling)Go (CLI + scanners)TypeScript / JavaScriptCoordinated disclosure

Experience

Senior AppSec Engineer
Quill · Remote (Istanbul, TR)
May 2022Present
  • Shipped 38 SAST findings to remediation through 2024 (4 P0, 12 P1, 22 P2); zero P0/P1 in production for 9 consecutive months post-program-launch.
  • Achieved OWASP ASVS L2 conformance org-wide across 38 services; remediation pass closed 14 P0/P1 ASVS gaps in 6 weeks.
  • Built the org's threat-modeling program (STRIDE-based, applied to every new service); 24 threat models completed; surfaced 38 design-time risks (8 P0 candidates) before code review.
  • Migrated the SAST pipeline from Checkmarx to Semgrep + GitHub Code Scanning; SAST runtime fell from 45 min to 4 min; false-positive rate dropped from 38% to 11%.
  • Mentored 2 junior security engineers from generalist SWE into AppSec focus; both shipped sole-owner program work within 6 months.
AppSec Engineer
Adyen · Amsterdam, NL
Aug 2019Apr 2022
  • Reduced security-team ticket queue from 480 open to 38 via automation (auto-remediation for low-severity findings + self-service threat-model intake form).
  • Discovered and disclosed CVE-2024-XXXXX in a widely-used open-source library; CVSS 8.2 (High). Coordinated disclosure with maintainer over 8 weeks; patch released in 4 minor versions.
  • Owned the SOC2 Type II audit prep over 8 weeks; shipped 14 control remediations; external auditor signed off with zero findings.
Security Engineer
Booking.com · Amsterdam, NL
Aug 2017Jul 2019
  • HackerOne reputation 1,240 (top 12% globally) — 38 confirmed reports across 2024, including 4 P0 chained-vulnerabilities at recognized B2B SaaS programs.
  • Wrote the company's internal red-team playbook used quarterly across 4 product teams.

Certifications

OSCP (Offensive Security Certified Professional)
Offensive Security·Feb 2023
GIAC GWAPT (Web Application Penetration Tester)
GIAC·Sep 2021

CVE & Speaking

• CVE-2024-XXXXX — CVSS 8.2 (High), coordinated disclosure to an open-source library maintainer; patched in 4 minor versions. • DEFCON 32 (2024) speaker — 'Building threat-modeling programs that scale to 280 engineers' (45-min track talk, 4,200 views). • BSides Istanbul 2023 speaker — 'STRIDE in practice.'

Education

BSc in Computer Engineering
Boğaziçi University
Sep 2013Jun 2017

Security Engineer

1
Senior (AppSec)
See examples

Pieter van der Westhuizen

Senior SRE · SLO + Incident Command · OpenTelemetry / Prometheus
Amsterdam·[email protected]·+31 6 555 0381·github.com/pvdw·linkedin.com/in/pvdw

Summary

Senior SRE with seven years across two payments + platform companies. Owns the 99.95% availability SLO on the merchant-settlement service ($1.2B annualised). Led IC on 11 incidents through 2024 (3 Sev-1); MTTM on bank-rails incidents fell 47→14 min. Two merged PRs to OpenTelemetry Collector; SREcon 2024 speaker.

Skills

SRE practices
SLO + SLI engineeringMulti-window multi-burn-rate alertingBlameless postmortemsIncident commandChaos engineering / GameDay
Observability
OpenTelemetryPrometheus + ThanosGrafana + JsonnetTempo (tracing)Loki (logs)
Platform
KubernetesTerraformAWS (EKS, RDS, S3, Lambda)Go (control plane)PagerDuty + Rundeck

Experience

Senior Site Reliability Engineer
Quill · Remote (Amsterdam)
Apr 2022Present

Series B fintech, 38k merchants, $1.2B annualised. Own the merchant-settlement service SLO + on-call rotation.

  • Restructured alerting on the bank-rails service from threshold-based to multi-window multi-burn-rate SLO alerts; alert volume fell 76% with no missed SLO-breaching incidents over 9 months.
  • Led IC on 11 incidents through 2024 (3 Sev-1, 8 Sev-2); authored the team's blameless-postmortem template now adopted across 4 service teams. MTTM on bank-rails incidents fell 47→14 minutes.
  • Automated the bank-rails on-call toil via a self-healing runbook (Terraform + Lambda + PagerDuty Rundeck); on-call eng-hours per rotation fell from 14 to 3 across 4 quarters.
  • Built the capacity-planning automation (Python + Prometheus historic data + statistical forecast); quarterly forecast accuracy went from ±18% to ±4% across the production-services fleet.
  • Owned the GameDay program through 2024 — ran 14 chaos-engineering exercises across 3 service teams; surfaced 22 latent reliability bugs (8 Sev-1 candidates).
Site Reliability Engineer
Adyen · Amsterdam, NL
Aug 2019Mar 2022
  • Migrated 12 services from StatsD + ELK to OpenTelemetry + Tempo + Grafana; cut MTTI on cross-service traces from 22 minutes to under 4 minutes.
  • Shipped a Prometheus + Thanos federation rebuild across 4 production clusters; query latency on global dashboards p95 fell from 8.2s to 480ms.
  • Authored 11 blameless postmortems through the period; 38 corrective actions shipped within the 60-day window (89% completion rate).
Production Engineer
Booking.com · Amsterdam, NL
Jul 2017Jul 2019
  • Reduced PagerDuty alert volume by 84% across 6 services by migrating threshold-based alerts to SLO-based and consolidating redundant signals.

Open Source & Speaking

open-telemetry/opentelemetry-collector
Contributor (2 merged PRs)

Two merged PRs — one closed a metric-cardinality leak under high-volume scrape configs; one extended the OTLP exporter for self-monitoring. Plus: SREcon EMEA 2024 speaker — 'Multi-burn-rate alerting in practice' (40-min talk).

GoOpenTelemetry

Education

MSc in Computer Science (Distributed Systems)
University of Amsterdam
Sep 2014Jun 2017

Site Reliability Engineer

1
Senior
See examples

Tyler Chen

Software Engineer · BSc Computer Science · Backend, web
Ann Arbor·[email protected]·+1 (734) 555-0192·github.com/tylerchen·tylerchen.dev

Education

BSc in Computer Science
University of Michigan
Sep 2022May 2026
  • Relevant coursework: Distributed Systems (grad seminar), Operating Systems, Compilers, Algorithms.
  • Teaching assistant for EECS 281 (Data Structures); two semesters.
  • Dean's Honor List, six semesters.

Skills

Languages
TypeScriptPythonRustGoJava
Tools
PostgreSQLNext.jsDockerGit

Summary

CS graduate from the University of Michigan (May 2026). Two production internships at Cloudflare and a YC fintech. Shipped a course-scheduling tool now used by 4,200 students at my university.

Experience

Software Engineering Intern
Cloudflare · Austin, TX (Hybrid)
May 2025Aug 2025

Returning intern on the DNS infrastructure team. Mentored by a Staff engineer.

  • Built a metrics-aggregation pipeline for DNS in Rust + ClickHouse; p99 on weekly rollups cut from 4.2s to 380ms.
  • Shipped two improvements to the public dashboard (React, TS) that went live during my internship.
  • Wrote the team's onboarding doc; cited as 'the new gold standard' by my mentor in the final review.
Software Engineering Intern
Truss Financial (YC W24) · Remote
Jun 2024Aug 2024

First-cohort intern at an early-stage YC startup. Full-stack work across the customer dashboard.

  • Owned the design and build of the customer-facing transaction-history view (Next.js, PostgreSQL).
  • Wrote the team's first end-to-end test suite (Playwright); regression count fell from 6 per release to 0-1.

Software Engineer

4
Entry-levelMid-level (Backend)Mid-level (Frontend)Senior
See examples

Rashida Khalid

Senior AWS Solutions Architect · Pre-Sales · 28 Fin-Serv Accounts
Toronto·[email protected]·+1 (416) 555-0381·github.com/rkhalid·linkedin.com/in/rkhalid

Summary

Senior AWS Solutions Architect (pre-sales) with 7 years SA + 4 years backend IC. Covers 28 financial-services accounts at a Series D infrastructure SaaS. Influenced $14M in closed-won pipeline across 2024; POC win rate 84% (4pp above team avg). Authored 8 fin-serv reference architectures cited in 14 closed-won deals. AWS Solutions Architect Professional (2024) + AWS Community Builder (2024).

Skills

AWS depth
Multi-region DR (Aurora Global, S3 CRR)Organizations + Control Tower + SCPsIAM Identity Center + ABACEKS + KarpenterAWS Well-Architected (all 6 pillars)
Sales motion
POC delivery + scopingRFP responseArchitecture review (WAR)TCO + ROI modelingCo-sell motion (with AWS field)
Vertical + Compliance
Financial services (regulatory boundaries)PCI DSS (scope reduction)SOC2 Type IIFedRAMP Moderate (familiarity)

Experience

Senior Solutions Architect (Fin-Serv Pre-Sales)
Cresco · Toronto / Remote
Apr 2022Present
  • Influenced $14M in closed-won pipeline through 2024 (28 accounts, avg deal size $500k); POC win rate 84% on technically-evaluated deals — 4pp above team average.
  • Delivered 22 POCs through 2024 (avg duration 3 weeks, time-to-first-value < 5 days); 18 converted to paid (82% conversion), including 2 expansion deals at $480k+ ARR.
  • Designed the multi-region DR architecture for a Fortune 500 financial-services customer (cross-region Aurora Global + S3 CRR + scripted failover); RTO under 8 minutes; deal closed at $1.2M ARR after the architecture review.
  • Authored 8 financial-services reference architectures (regulatory boundaries, PCI scope reduction, multi-region DR) now used by 38 SAs across the team; cited in 14 closed-won deals through 2024.
  • Owned customer technical evaluations for 3 enterprise renewals at risk; all 3 renewed (avg $640k ARR each) after re-architecture proposals.
Solutions Architect
Amazon Web Services · Toronto, ON
May 2019Mar 2022
  • Led AWS Well-Architected reviews on 14 customer accounts; remediation work shipped surfaced $2.4M in annualised cost savings across the portfolio.
  • Responded to 8 RFPs (4 fin-serv, 2 healthcare, 2 retail); won 6 (75% win rate). Authored the team's RFP response framework used across all subsequent RFPs.
  • Built the SA-team enablement curriculum (24 hours of content across architecture patterns, RFP response, cost-modeling, security posture); new-SA ramp time fell from 6 months to 8 weeks.
Senior Backend Engineer
Wealthsimple · Toronto, ON
Aug 2015Apr 2019
  • Backend engineer on the trading-engine team; 4 years of production Go + PostgreSQL before transitioning to SA in 2019.

Certifications

AWS Solutions Architect Professional
Amazon Web Services·Mar 2024
AWS Security Specialty
Amazon Web Services·Jun 2023
AWS Solutions Architect Associate
Amazon Web Services·Aug 2019

Community & Speaking

• AWS Community Builder (2024 cohort) — published 'Multi-region DR patterns for regulated fin-serv workloads' (3,800 views; cited in two AWS Solutions Architect blog posts). • AWS re:Invent 2024 chalk talk — 'Cost-optimised disaster recovery on AWS' co-presented with an AWS Senior SA; 380 in-room + 4,200 YouTube views.

Education

BSc in Computer Science
University of Toronto
Sep 2011May 2015

Solutions Architect

1
Senior (AWS Pre-Sales)
See examples

Hospitality

· 5

Hospitality hiring grades on cover counts, revenue per shift, and team scope. Each example below names the venue type + capacity, surfaces revenue or guest metrics, and lists certifications (ServSafe, TIPS, food handler) inline.

Esperanza Höglund-Reyes

Lead Barista · 4-Espresso + 8 Single-Origin Filter · SCA Intermediate · 80/hr
Oakland·US·[email protected]·+1 (510) 555-0381·instagram.com/esperanza.brews

Profile

Lead barista at a third-wave specialty café (4-espresso rotation + 8 single-origin filter on V60 / Chemex / AeroPress / batch-brew); SCA Foundation + Intermediate (Barista Skills) + Brewing Foundation; dial-in discipline using Atago refractometer (18-22% extraction target); avg 80 drinks/hour Saturday peak. Cupped 14 lots with the head roaster in 2024. USBC West Coast Qualifier participant 2024.

Experience

Lead Barista
Northbeam Coffee Roasters (third-wave café + retail roastery) · Oakland, CA
Apr 2023Present
  • Calibration: dial-in 4 espressos at open + mid-shift recalibration (dose 18.4g → yield 38g → time 28-32s; TDS 9.2-9.8%, extraction 19.8-21.2%); refractometer-tested 4× per shift on Atago; grinder burrs swap quarterly per maintenance log.
  • Pour-over: V60 (primary, 1:16 ratio, 4-pour bloom-pulse method), Chemex (1:15, single-pour), AeroPress (inverted, 1:13); batch-brew (Fetco 6-position, 1:17, calibrated weekly); cup tastings 3× per week with the lead roaster.
  • Latte art: rosetta + tulip + multi-stack rosetta + swan reliable across 6oz / 8oz / 12oz cups; 380 latte-art drinks logged in 2024 with consistency rating 4.6/5 (peer-review system); 4-week shift coverage during the lead-barista's leave (full menu solo).
  • Green coffee + tasting: cupped 14 lots with the head roaster in 2024; contributed cupping notes to 4 single-origin menu rotations; tasting-wheel fluency (SCA Coffee Taster's Flavor Wheel); origin depth in Ethiopia (washed + natural Yirgacheffe + Sidamo) + Colombia (washed + anaerobic Huila + Nariño).
  • Training: led 4-week onboarding for 2 new baristas in 2024 (espresso dial-in week 1, latte art week 2, pour-over + brewing week 3, full-bar service week 4); both promoted to full barista at week 6.
Barista
Modus Coffee (single-roaster specialty café) · San Francisco, CA
Apr 2022Mar 2023
  • 12 months at a single-roaster shop with a 3-espresso rotation; SCA Foundation earned during tenure.
  • Led the shop's weekly public cupping (8-14 guests); contributed flavor notes to retail-bag descriptions.
Barista
Starbucks (high-volume, 380+ drinks/hour shop) · San Francisco, CA
Aug 2020Mar 2022
  • Volume + drink-spec discipline at a 380+ drinks/hour shop; earned ServSafe Food Handler during tenure.
  • Trained 4 new baristas through the Starbucks barista certification.

Certifications

SCA Barista Skills — Intermediate
Specialty Coffee Association·Mar 2024
SCA Barista Skills — Foundation
Specialty Coffee Association·Nov 2022
SCA Brewing — Foundation
Specialty Coffee Association·Aug 2024
ServSafe Food Handler (renewal 2026)
National Restaurant Association·Apr 2023

Community + Competition

• USBC West Coast Qualifier 2024 — placed 24th of 80; signature beverage built on an anaerobic Colombian Huila lot. • Led 4 public latte-art throwdowns in 2024 (38-80 attendees each). • Languages: English (native), Spanish (heritage fluency), Italian (functional) — used on espresso clinics for visiting professional baristas.

Barista

1
Third-Wave Lead Barista
See examples

Mireille Sorensen-Aoki

Lead Bartender · 38-Drink Craft Menu · 8 Originals · Pour Cost 19.4%
Portland·[email protected]·+1 (503) 555-0381·instagram.com/mireille.behindthebar

Summary

Lead bartender at a 38-drink craft cocktail program; 8 originals authored on the current menu; pour cost 19.4% (target 21%); avg 110 drinks/shift at $18.20 avg cocktail price. BarSmarts Advanced + TIPS + ServSafe Food Handler. Mezcal-program lead. PUNCH + Imbibe press features 2024-25.

Experience

Lead Bartender
The Glasshouse (38-drink craft cocktail program) · Portland, OR
Apr 2022Present
  • Cocktail R&D: authored 8 of 38 menu cocktails for Spring 2025 menu (3 carried over to Summer); led 14 menu-development tastings with the beverage director + sommelier; built spec sheets + costing for all 8.
  • Volume: avg 110 drinks/shift Friday-Saturday (peak 180); 38 spec cocktails plus call drinks; full spec discipline (jigger-poured + dehydrated garnish + batch-cold-stirred + service ice); zero comped re-makes in Q4 2024.
  • Spirit depth: mezcal program (38 SKUs across espadín / tobalá / madrecuixe / arroqueño); led 4 mezcal tastings for staff training; agave-spirit attach rate 22% (team avg 14%); contributed 4 SKUs to current back-bar selection.
  • Beverage cost: led the bar through pour-cost reduction 23.4% → 19.4% over 9 months via batched citrus + standardized pour pours + variance audit (weekly); led inventory + ordering after the previous lead's departure (Sep 2024).
  • Training: led the bar through 4-week onboarding for 3 new barbacks → bartenders in 2024; built the team's spec-sheet binder + a 38-question shift quiz; all 3 promoted to full bartender after their 90-day review.
Service Bartender
Rooftop 47 (hotel rooftop bar, 140 capacity) · Portland, OR
Aug 2020Mar 2022
  • Service-bar volume: 220-280 drinks/shift on Friday-Saturday peak; learned spec discipline + ice workflow + glassware coordination.
  • Earned TIPS + ServSafe Food Handler in 2020; BarSmarts Foundation 2021.
Barback
The Glasshouse · Portland, OR
Sep 2018Jul 2020
  • Barback at the same venue I now lead; learned ice + glassware + prep + workflow before promotion to service bartender.

Press + Recognition

• Featured in PUNCH 'New Cocktail Menus to Try This Spring' (March 2025; menu credit on 2 cocktails). • Interviewed by Imbibe for 'Mezcal-Forward Programs Outside Mexico' (June 2024). • The Glasshouse: Eater Portland 'Best Cocktail Bars' (2024).

Certifications

BarSmarts Advanced
BarSmarts (Pernod Ricard)·Mar 2023
TIPS Alcohol Service (renewal 2026)
Health Communications·Apr 2023
ServSafe Food Handler (renewal 2026)
National Restaurant Association·Apr 2023
WSET Level 2 — Wines
Wine & Spirit Education Trust·Feb 2024

Bartender

1
Craft Cocktail Lead Bartender
See examples

Antoine Beaulieu-Garcia

Executive Chef · 280-Cover Fine Dining · 14-Person Brigade · Michelin '24
Boston·US

Profile

Executive Chef at a 280-cover fine-dining restaurant ($14M annual revenue; check avg $148); leads a 14-person brigade across hot line + cold line + pastry. Reduced food cost from 32% to 27.4% over 18 months; authored 4 seasonal menus + a 12-course tasting program (Michelin Guide recommended 2024; JBF semifinalist Best Chef Northeast 2024). CIA Greystone 2014.

Experience

Executive Chef
Le Méridien (280-cover fine dining, $14M revenue) · Boston, MA
Jun 2022Present

Leads 14-person brigade across hot line + cold line + pastry. Partners with GM + sommelier on pairings + by-the-glass program.

  • Food cost: reduced from 32% to 27.4% over 18 months via three interventions — daily waste log + weekly variance review, renegotiated 14 supplier contracts (saved 4.2% on protein), and a yield-test program across the 38 most-used SKUs.
  • Menu development: 4 seasonal menus shipped in 2024 + a 12-course tasting program ($248/pp); each menu features 38 dishes; recipe-tested with the brigade + costed-out + nutritionally tagged before launch.
  • Brigade: 14 reports across hot line (4), cold line (3), pastry (3), prep (3), dishwashing (1); hired 4 cooks in 2024 (3 promoted from prep, 1 external); kitchen turnover 14% (industry benchmark 35%+).
  • Service: 280 covers per Friday-Saturday + 180 weekday; tasting menu drives 38% of dinner revenue; pre-shift line check + plating mock-up before every service.
  • Mentored 3 cooks through CDP promotion in 2024 (cold line, pastry, sauté); one of three placed in regional 'rising chef' press feature; built a 6-week CDP-readiness curriculum.
Sous Chef
L'Espalier (180-cover fine dining) · Boston, MA
Jun 2018May 2022
  • Second-in-command to the Executive Chef; led hot line + co-led menu development on 8 seasonal menus.
  • Promoted from CDP to Sous in 2020; ran the kitchen through 6 service nights/week during the EC's 4-month medical leave (food cost held to 28%; covers steady).
Chef de Partie (CDP) — Hot Line
L'Espalier · Boston, MA
Aug 2016May 2018
  • Ran the sauté station; trained 2 line cooks through Cook 1 → Cook 2 progression.

Recognition + Press

• Michelin Guide recommended 2024 (first listing). • Eater Boston 'Best New Restaurant' 2023. • James Beard Foundation semifinalist (Best Chef Northeast) 2024. • Bon Appétit 'Tasting Menus Worth Booking Now' feature 2024.

Certifications + Stages

ServSafe Manager (renewal 2027)
National Restaurant Association·Mar 2022
HACCP-Trained (NRA)
National Restaurant Association·Sep 2023
Allergen-Management Certified
ANSI/AllerTrain·Feb 2024
Stage — Septime, Paris (4 weeks, 2017)
Septime·Sep 2017

Education

Associate of Occupational Studies (Culinary Arts) in Culinary Arts
The Culinary Institute of America (CIA) — Greystone Campus · St. Helena, CA
Sep 2012Jun 2014

Chef

1
Executive Chef (Fine Dining)
See examples

Anastasia Volkova-Kalinin

GM · 240-Key Marriott Autograph · RevPAR $268 +14% · GOP Flow 56% · RGI 114
Charleston·US

Profile

GM at a 240-key Marriott Autograph Collection property ($38M annual revenue); 2024 KPIs: ADR $328, RevPAR $268 (+14% YoY), OCC% 82%, GOP flow 56% (+4pp YoY), RGI 114 vs comp set (+9 index points). Led property through Marriott QA recovery 74 → 91. 6 department heads + 184 FTEs. Cornell SHA. CHA + CHRE certifications.

Experience

General Manager
The Magnolia Hotel — Marriott Autograph Collection (240 keys, $38M revenue) · Charleston, SC
Mar 2022Present

Reports to REIT-owned asset-management team. 6 department heads (DOR, DOSM, EAM, Director of F&B, Chief Engineer, Spa Director); 184 FTEs total.

  • Revenue: ADR $328 (+11% YoY) + RevPAR $268 (+14% YoY) + OCC% 82% (+2pp YoY); RGI 114 (comp set 105); led the property's first dynamic-pricing pilot via IDeaS G3 (2024) — mix shift to premium room categories +18% MRR contribution.
  • Profit: GOP flow 56% (+4pp YoY); F&B cost 38% → 34.4% via menu engineering + supplier renegotiation + labor-model rebuild; labor % of revenue 28.4% → 26.1% via Hotel Effectiveness optimization + cross-trained-FTE program; EBITDA flow 42% (target 38%).
  • Quality: Marriott GSS overall 88.4 (+3.2 YoY; flag avg 84); BSA brand-standards audit 96/100 (2024); Tripadvisor 4.6/5 across 2,800 reviews; led property through Marriott QA recovery (74 → 91) Q1-Q2 2024 — full action plan in 14 weeks.
  • Sales + segment mix: led shift from 62% transient / 38% group to 56% transient / 44% group via dedicated DOSM hire + 4 new corporate accounts; group ADR $312 (+$28 YoY) on 18% premium to transient.
  • Capex: led property through phased $14M FF&E refresh while in operation (38 keys offline rolling + lobby + signature restaurant); maintained OCC% 76% during renovation + RGI 108; project on time + 4% under budget.
Hotel Manager (EAM equivalent)
The Carolina — Hilton Curio Collection (180 keys) · Asheville, NC
Sep 2018Feb 2022
  • Second-in-command to GM; owned Rooms + F&B + Engineering day-to-day; reported on GSS + QA + labor weekly.
  • Led property through 2020-2021 COVID recovery; rebuilt labor model from 124 FTE → 84 FTE → 116 FTE phased; held GOP flow positive through 2021.
Director of Rooms
The Carolina — Hilton Curio Collection · Asheville, NC
Jun 2016Aug 2018
  • Owned Front Office + Housekeeping + Reservations (62 FTE); lifted GSS arrival score from 8.1 to 9.0 over 14 months.
Front Office Manager
Hyatt Regency · Atlanta, GA
Aug 2014May 2016
  • Managed Front Office team of 18; promoted to DOR after 22 months on the cluster talent track.

Systems + Tech Stack

PMS + RMS
Opera Cloud (PMS, 4 yrs)IDeaS G3 (RMS, 3 yrs)Duetto (familiarity)
Sales + CRS + Benchmarking
Delphi (Amadeus)Marsha + Marriott BonvoySTR + HotstatsHotel Effectiveness (labor)

Certifications + Recognition

CHA — Certified Hotel Administrator
American Hotel & Lodging Educational Institute (AHLEI)·Jun 2021
CHRE — Certified Hotel Revenue Executive
HSMAI·Sep 2022
Marriott Autograph GM — Brand Leader of the Year (regional, 2024)
Marriott International·Nov 2024

Education

BS in Hotel Administration
Cornell University — School of Hotel Administration (SHA) · Ithaca, NY
Aug 2010May 2014

Hotel Manager

1
Full-Service Branded Hotel GM
See examples

Sebastián Marín-Quintero

Fine-Dining Server · 180-Cover Michelin Recommended · CMS Intro Pin · $148 check
Chicago·[email protected]·+1 (312) 555-0381

Summary

Fine-dining server at a 180-cover restaurant (Michelin Guide recommended, check avg $148); 28-36 covers/shift + $4,200 avg shift sales. Court of Master Sommeliers Introductory pin (2022); TIPS + ServSafe Food Handler + AllerTrain certified. Trained on the 12-course tasting menu pairings. 3 years at the same venue; 14 regulars request my section.

Experience

Fine-Dining Server
Le Méridien (180-cover Michelin Recommended) · Chicago, IL
Aug 2021Present
  • Sales: avg $4,200/shift + $148/cover; wine-by-the-glass attach rate 78% (team avg 62%); tasting-menu upsell from à la carte 22% (team avg 14%).
  • Wine: Court of Master Sommeliers Introductory pin (2022); guided wine pairings on the 12-course tasting menu (38 wines in the BTG program); contributed to the BTG selection refresh Q2 2024 (replaced 8 of 24 BTG slots based on shift feedback).
  • Fine-dining service style: French + Russian service forms; expediter coordination on every cover; pre-shift menu walkthrough + nightly wine + amuse training; 14 regulars who request my section by name.
  • Allergen + dietary protocol: AllerTrain-certified (2023); coordinate gluten-free + vegan + dairy-free + tree-nut + shellfish guests with kitchen + sommelier; logged 38 allergen guest visits in 2024 with zero cross-contact incidents.
  • Special event lead: ran 4 chef-collaboration dinners in 2024 (4-course paired tasting events, 38 guests each); coordinated with Executive Chef + sommelier on flow + timing.
Server
Seaglass Coastal (200-cover seasonal) · Newport, RI
May 2019Jul 2021
  • Seasonal server (May-October); covered 22-28 tables per shift; back-of-house pastry exposure on Sunday brunch service.
  • Earned ServSafe Food Handler + TIPS during the second season.
Café Server / Barista
Caffeine Lab · Boston, MA
Jun 2018Apr 2019
  • Volume-driven café service (380+ guests/day); learned speed + POS discipline + dietary protocol basics.

Certifications

Court of Master Sommeliers — Introductory Pin
Court of Master Sommeliers Americas·Sep 2022
ServSafe Food Handler (renewal 2026)
National Restaurant Association·Apr 2023
TIPS Alcohol Service (renewal 2026)
Health Communications·Apr 2023
AllerTrain Allergen Management
AllerTrain (ANSI)·Aug 2023

Languages + Recognition

• Languages: English (native), Spanish (heritage fluency), French (basic table service). • Guest survey 4.8/5 across 380 surveys in 2024 (highest in team of 14 servers). • Tip-pool: weighted-by-cover share at 22% of total pool (top quintile of servers). • Mentored 2 new-hire servers through their first 90 days (both cleared probation + reached 80%+ tip-pool weight by month 4).

Server

1
Fine Dining Server
See examples

Operations

· 4

Operations-track hiring grades on delivery scope (budget, headcount, duration), recovery work, and named methodology fluency. Each example below pairs project metrics with delivery outcomes and surfaces at least one real recovery bullet.

Jordan Mensah

Business Analyst (Entry) · 18 months · CCBA (IIBA) · Jira + Lucidchart
Phoenix·[email protected]·+1 (602) 555-0143·linkedin.com/in/jordanmensah-ba

Summary

Business Analyst with 18 months at Northstar Logistics supporting the operations-tech team. Authored 3 BRDs for the FY25 warehouse-management implementation ($240k budget, 14-stakeholder org). CCBA (IIBA entry certification). BBA in Business Information Systems, ASU.

Certifications

CCBA (Certified Competency in Business Analysis)
IIBA·Sep 2024

Education

Sep 2019May 2023
BBA in Business Information Systems
Arizona State University, W. P. Carey School of Business
  • Magna cum laude. Beta Gamma Sigma honours. Concentration in operations + analytics.
  • Capstone: BRD authorship for a fintech-startup partnership project; final document accepted by the partner CTO without revisions.

Experience

Sep 2023Present
Business Analyst
Northstar Logistics · Phoenix, AZ

BA on the operations-tech team supporting the FY25 warehouse-management implementation ($240k budget, 14-stakeholder org). Report to the Senior BA + Director of Operations.

  • Authored 3 BRDs for the warehouse-management ERP implementation (18 use cases, 14 stakeholder interviews); accepted on first gating review.
  • Wrote 48 user stories across 3 sprints for the inventory-reconciliation surface; acceptance-criteria clarity reduced engineering questions by ~60% vs the prior cohort.
  • Built the team's process-map library in Lucidchart (12 cross-functional workflows); adopted across two adjacent BA teams.
May 2022Aug 2022
BA Intern
Salesforce · San Francisco, CA
  • Documented requirements for the FY23 internal sales-rep onboarding tool; the resulting BRD informed the engineering team's MVP scope.

Skills

Methodology + tools
BRD authorshipUser stories + acceptance criteriaLucidchart + Visio (process maps)Jira + ConfluenceSQL (basic)
Systems
Salesforce (basic admin)NetSuite (entry)Excel (Power Query)

Business Analyst

2
Entry-levelSenior
See examples

Daniela Crespo

CSM · Mid-market SaaS · $14M ARR book · NRR 118%
Denver·US·[email protected]·+1 (303) 555-0192·linkedin.com/in/danielacrespo

Profile

Customer Success Manager with five years of B2B SaaS experience. Manage 47 mid-market accounts ($14M ARR) at Vellum (Series B); gross retention 96%, net retention 118% in FY24. Sourced $1.2M expansion ARR via multi-product play. Gainsight + Salesforce + Mixpanel stack.

Skills

Stack
GainsightSalesforce Service CloudMixpanelZendesk
Methodology
QBR facilitationMulti-product expansion playHealth-score interpretationRenewal motion ownership

Experience

Customer Success Manager
Vellum · Denver, CO
Apr 2023Present

Manage 47 mid-market accounts ($14M ARR). Partner with the AE team on expansion + with the support lead on escalations. Report to the Director of CS.

  • Held gross retention at 96% and net retention at 118% across 47 mid-market accounts in FY24.
  • Sourced $1.2M expansion ARR via the multi-product play (Analytics tier + API access add-on); co-signed 4 of 6 deals with the regional AE.
  • Reduced churn in the SMB-leaning cohort from 12% annualised to 6% via a targeted onboarding-rebuild with the support team.
  • Sourced 9 published case studies in FY24 with content marketing; two featured in the FY25 analyst briefs.
Associate Customer Success Manager
Loop Returns · Columbus, OH
Aug 2020Mar 2023

Associate CSM managing 84 SMB accounts ($2.8M ARR). Promoted from CS Specialist after 14 months.

  • Gross retention 91% across the SMB book; improved logo retention 9 points over two years via standardised onboarding.
  • Authored the team's first QBR template; adopted by 6 CSMs across two segments.

Education

BA in Communications + Business Administration (minor)
Ohio State University · Columbus, OH
Sep 2016May 2020
  • Dean's List. President of OSU Marketing Society senior year.

Customer Success Manager

2
Mid-levelSenior
See examples

Marcus Reilly

Operations Manager · 18 DCs · 240 orders/day · Lean Six Sigma Green Belt
Atlanta·US·[email protected]·+1 (404) 555-0192·linkedin.com/in/marcusreilly

Profile

Operations Manager with five years across e-commerce + 3PL ops. Currently own the order-fulfilment cycle at Bowline (e-commerce SaaS) — 18 distribution centres, 240 orders/day average volume. Reduced cost per order 22% in FY24 via 3PL renegotiation. Lean Six Sigma Green Belt + PMP-eligible.

Certifications

Lean Six Sigma Green Belt
ASQ·Nov 2022
PMP — exam scheduled Q3 2026
PMI·Aug 2025

Skills

Methodology
Lean / Six SigmaKaizen + 5SVendor managementSLA management
Systems
NetSuite ERPLooker (ops analytics)SmartsheetJira + Confluence

Experience

Operations Manager
Bowline · Atlanta, GA
Apr 2023Present

Own the order-fulfilment cycle across 18 distribution centres (240 orders/day average volume). Report to the Senior Director of Operations; co-own SLA management with the Customer Success team.

  • Reduced cost per order 22% across FY24 ($380k annual savings) via 3PL renegotiation + carrier-mix optimisation.
  • Improved on-time-in-full (OTIF) attainment from 88% to 94% across 18 DCs by standardising the pick-pack-ship SOP.
  • Built the ops-dashboard in Looker covering 14 operational KPIs across all DCs; quarterly board prep cycle automated from 2 days to 4 hours.
  • Co-led the Kaizen blitz on the returns-processing line with the Senior Ops Manager; DPMO dropped from 8,200 to 2,400 over FY24.
Operations Analyst
Bowline · Atlanta, GA
Sep 2020Mar 2023

Operations Analyst on the fulfilment-ops team. Promoted to Operations Manager in 30 months.

  • Authored the team's first standardised vendor-scorecard template; rolled out across 9 3PL providers and adopted as the FY22 contract-renewal evaluation basis.
  • Tracked OTIF + cycle-time metrics weekly across 14 DCs; identified the systemic carrier-routing issue that informed the FY22 carrier-mix rebuild.

Education

BS in Industrial Engineering
Georgia Institute of Technology · Atlanta, GA
Sep 2016May 2020
  • Concentration in operations management + supply-chain analytics.

Operations Manager

2
Mid-levelSenior
See examples

Sasha Mendez

Project Coordinator → PM transition · CAPM · Agile delivery
Phoenix·[email protected]·+1 (602) 555-0136·linkedin.com/in/sashamendez

Summary

Project coordinator transitioning to PM at Northstar Logistics. Took over independent delivery of the Q4 warehouse-system release ($240k budget, 4-month timeline) after my manager's departure — shipped on schedule and 8% under budget. CAPM-certified, currently studying for PMP exam.

Certifications

CAPM (Certified Associate in Project Management)
PMI·Mar 2024
PMP — eligible (35 contact hours complete); exam scheduled Q3 2026
PMI·Aug 2025

Experience

Apr 2023Present
Project Coordinator (transitioning to PM)
Northstar Logistics · Phoenix, AZ

Coordinator on the operations-tech team. Took over independent delivery of the Q4 release in month 9 after my manager's departure.

  • Delivered the Q4 warehouse-system release ($240k budget, 4-month timeline) independently after my manager's departure; shipped on schedule and 8% under budget.
  • Built the team's first weekly status dashboard in Smartsheet; replaced an ad-hoc email cadence that was missing 30% of stakeholders.
  • Co-led the vendor-RFP for the data-migration tool with the Procurement Lead; final contract closed on month 3 against month 5 plan.
Jun 2022Mar 2023
Operations Analyst
Northstar Logistics · Phoenix, AZ

Operations analyst supporting the warehouse-tech rollout. Promoted to Project Coordinator after 9 months.

  • Tracked stakeholder requirements across 14 warehouse sites; documented 47 process variations that informed the Q4 release scope.
  • Built the project's RAID log template; adopted across two adjacent operations programmes.

Skills

Methodology
Agile / ScrumStakeholder managementRisk identification (RAID log)Status reporting
Tools
SmartsheetJira + ConfluenceAsanaExcel (Power Query)

Education

Sep 2018May 2022
BSBA in Supply Chain Management
Arizona State University, W. P. Carey School of Business
  • Operations & logistics concentration. Beta Gamma Sigma honors.

Project Manager

3
Entry-levelMid-levelSenior
See examples

Customer Service

· 2

Customer-service hiring grades on volume handled, CSAT, and first-contact resolution. Each example below names the ticket volume, the QA score, and the systems (Zendesk, Salesforce Service Cloud) by exact product.

Rosalía Marchetti-Ortega

Inbound · 84 Calls/Day · AHT 6m12s · CSAT 4.7 · FCR 88% · QA 96 · ES Queue
Phoenix·US·[email protected]·+1 (602) 555-0381

Summary

Inbound call center rep at a 380-seat retail-banking contact center; avg 84 calls/day @ AHT 6m12s; CSAT 4.7/5 (team avg 4.4); FCR 88% (team avg 78%); QA 96/100 (team avg 86); bilingual Spanish + English (28% of inbound queue). Rep of the Quarter Q1 + Q3 2024.

Experience

Senior Inbound Call Center Representative
PacificCrest Bank (retail banking contact center, 380 seats) · Phoenix, AZ
Sep 2021Present
  • Volume + AHT: avg 84 inbound calls/day (peak 124 on Monday + month-end); AHT 6m12s (team avg 7m48s); after-call work 38 seconds (team avg 64 seconds); adherence to schedule 98.4%.
  • Quality: CSAT 4.7/5 across 1,180 surveys in 2024 (team avg 4.4); NPS 68 (team avg 52); FCR 88% (team avg 78%); QA 96/100 internal rubric (38-criterion scorecard, calibrated weekly with team lead).
  • Languages: English (native) + Spanish (heritage fluency); served 28% of inbound queue in Spanish (a 22-rep specialty in a 380-rep center); 14 escalations from monolingual reps redirected to me in 2024.
  • Coaching + mentorship: served as Buddy for 6 new-hire reps in 2024 (4-week ramp from training graduation to full queue); all 6 cleared probation; 4 of 6 hit team-avg AHT within 8 weeks (vs cohort avg 14 weeks).
  • Voice analytics: surfaced 14 churn-risk customers via Verint sentiment-analysis triggers; routed to retention specialist; 8 of 14 retained (4-week follow-up) with combined $84k ARR preserved.
Customer Service Representative
SkyMobile (telecom contact center) · Phoenix, AZ
Apr 2019Aug 2021
  • Inbound telecom support across mobile + data plans + device support; 100 calls/day avg @ AHT 5m22s.
  • Promoted from associate to senior associate in 18 months on quality (CSAT 4.5 vs team 4.2) + cross-training scope.

Stack + Tools

Contact Center Platforms:Genesys Cloud (3 yrs)Five9 (prior role)Salesforce Service CloudVerint (QA + voice analytics)
Productivity + Comms:Microsoft 365 + TeamsConfluence (knowledge base author)Salesforce Live Chat

Certifications + Recognition

PacificCrest Bank — Rep of the Quarter (Q1 + Q3 2024)
PacificCrest Bank
Apr 2024
Salesforce Service Cloud Consultant — Trailhead
Salesforce
Nov 2023

Education

BAinCommunication Studies
Arizona State University·Tempe, AZ
Aug 2015May 2019

Call Center Representative

1
Senior Inbound Call Center Rep (Bilingual)
See examples

Tomoko Vasilieva-Park

CX · 380 tickets/wk · 62% Chat · CSAT 4.7 · FRT 8min · 28 KB Articles
Denver·US·[email protected]·+1 (303) 555-0381·linkedin.com/in/tomoko-vasilieva-cx

Summary

Senior CX rep at a Series C SaaS (developer-tools vertical); 380 tickets/week across chat (62%) + email (28%) + voice (10%); CSAT 4.7/5 (team avg 4.4); FRT 8 minutes (team avg 22); authored 28 KB articles (top 5 by view in 2024). Tier-2 escalation handler. CX Champion 2024.

Experience

Senior Customer Experience Representative
Quill (Series C SaaS, developer tools) · Denver, CO / Remote
Aug 2022Present
  • Volume + channels: 380 tickets/week — chat 62% (peak 84/day) + email 28% (peak 38/day) + voice 10% (peak 14/day); avg first-response time 8 minutes (team avg 22); avg total-resolution time 38 minutes for chat + 4 hours for email + 14 minutes for voice.
  • Quality: CSAT 4.7/5 across 1,840 surveys (team avg 4.4); CES 2.1 (team avg 2.6); QA 94/100 internal rubric; 38-week streak of CSAT > 4.6 (longest on team).
  • KB + macros: authored 28 help-center articles in 2024 (top 5 by view); maintained 84 Zendesk macros (audited quarterly); proposed + drove 4 macro consolidations that reduced avg-time-to-respond by 38 seconds.
  • Cross-functional: weekly with Engineering on top-14 bug-trigger tickets; weekly with Product on feature-request trends (380 tagged tickets surfaced as PR-input in 2024); biweekly with Success on top-account escalations; submitted 14 product-roadmap proposals (3 shipped).
  • Escalation + product depth: handle 14-22 Tier-2 escalations/week (integrations + complex billing + auth flows); resolution success rate 92% (avoiding Tier-3 / engineering handoff); certified on the platform's 4 product surfaces (Workflows, Data, API, Identity); SCIM + SAML + OAuth troubleshooting.
Customer Support Associate
Heartland Commerce (e-commerce SaaS) · Denver, CO
Oct 2020Jul 2022
  • Tier-1 email + chat support; 280 tickets/week @ FRT 18 min; promoted to Senior after 18 months on CSAT (4.6 vs team 4.3) + KB authorship.
  • Gorgias + Intercom stack; e-commerce-specific support across orders, returns, shipping, fraud.

Stack + Tools

CX Platforms:Zendesk Suite (3 yrs primary)Intercom (chat + bot + KB)Gorgias (prior role)Salesforce Service Cloud (familiarity)
Engineering + PM + KB:Jira + Linear (engineering triage)Productboard (feedback routing)Notion + Confluence (KB)Slack workflows

Certifications + Recognition

Zendesk Certified Administrator
Zendesk
Sep 2023
Quill CX Champion 2024 (annual award, 1 of 38 reps)
Quill
Dec 2024

Education

BAinCommunication + Information Systems (minor)
University of Colorado Boulder·Boulder, CO
Aug 2016May 2020

Customer Service Representative

1
Senior SaaS CX Rep (Omnichannel)
See examples

Student & Entry-Level

· 3

Entry-level hiring weighs coursework, projects, and demonstrated initiative — not job titles you don't have yet. Each example below leads with the strongest credential (degree, GPA, capstone), surfaces project work with outcomes, and frames internships as real jobs.

Ezekiel Tomás Iglesias-Park

Junior · UC Berkeley CS · 3.84 GPA · 2 Prior SWE Internships · TypeScript + React
Berkeley·[email protected]·+1 (510) 555-0381·github.com/eiglesias·eiglesias.dev

Summary

Junior at UC Berkeley (Computer Science, GPA 3.84 / 3.92 in major); 2 prior software engineering internships (Series C SaaS + a Bay Area startup); shipped 4 production features across the 2 internships. VP of the 38-member ACM student chapter. Cal Hacks 2024 winner. Honors Program.

Education

BA (expected May 2027) in Computer Science (in EECS College of Engineering)
University of California, Berkeley
Aug 2023May 2027
  • GPA 3.84 overall + 3.92 in major; Honors Program (top 8% by faculty recommendation).
  • Relevant coursework: CS 61A + 61B + 61C (foundations), CS 162 (Operating Systems), CS 186 (Databases), CS 169 (Software Engineering), CS 188 (AI), CS 280 (Computer Vision — graduate-level).
  • Dean's List 4 consecutive semesters; Phi Beta Kappa nomination (junior year).

Experience

Software Engineering Intern
Quill (Series C developer-tools SaaS) · San Francisco, CA
May 2024Aug 2024
  • Shipped 2 production features in TypeScript + React over 12 weeks (cohort filter UI + integrations onboarding flow).
  • Merged 14 PRs; reviewed 4 PRs from other interns.
  • Co-presented intern project at all-hands (380 attendees); offered return internship for Summer 2025.
Software Engineering Intern
Heartland Commerce (Bay Area e-commerce startup) · Oakland, CA
Jun 2023Aug 2023
  • Rebuilt the admin-dashboard React frontend with Next.js App Router over 10 weeks; reduced LCP from 4.8s to 1.2s.
  • Mentored 2 incoming interns through the codebase orientation.
Undergraduate Research Assistant
Prof. Chen's Computational Biology Lab (UC Berkeley) · Berkeley, CA
Sep 2023Present
  • Authored Python data pipeline for 38GB single-cell RNA-seq dataset (pandas + scikit-learn).
  • Co-author on poster presented at SIGBIO 2024.
  • 6 hours/week during semester + 28 hours/week summer.

Projects

• Recipe-Sharing Web App (CS 169 Software Engineering, Spring 2024): built React + Rails app with 4 teammates; OAuth + image upload + tag search; 84 commits; A grade from Prof. Fox; deployed to Vercel + Heroku. • Spotify Listening Stats App (side project, 2024): Next.js + Spotify Web API; 380 daily users + 4 GitHub stars. • Open-source: 14 PRs merged into the React ecosystem (4 to React Router, 6 to Next.js examples, 4 to Vercel templates) in 2024.

Leadership + Recognition

• VP, ACM Student Chapter (UC Berkeley, 2024-present): co-led 38-member chapter through 14 events; weekly tech talks (avg 38 attendees); spring hackathon (84 participants); 4 industry sponsorships. • 1st place at Cal Hacks 2024 (380 teams); built a real-time captioning + translation web app in 36 hours; demoed to YC partners. • Undergraduate Course Staff for CS 61A (Fall 2024): led 2 weekly discussion sections (38 students total). • Cal Alumni Association Leadership Scholar.

Skills + Languages

Programming + Web
TypeScript + React + Next.js (production: Quill + Heartland)Python (pandas + scikit-learn + FastAPI)Rails + PostgreSQL + Vercel + HerokuGit + GitHub + CI/CD (GitHub Actions)
Languages
English (native) + Spanish (functional) + Mandarin (heritage, intermediate)

College Student

1
Junior (Tech Internship Apps)
See examples

Adaeze Marisol Okafor-Cruz

Senior · 4.2 Weighted / 3.92 GPA · 6 APs · SAT 1480 · NHS · Soccer Captain
Lincoln·[email protected]·+1 (402) 555-0381

Summary

Senior at Lincoln High School (4.2 weighted / 3.92 unweighted GPA; class rank 14 of 380); 6 AP classes (scores 4-5); SAT 1480 (Math 760 / EBRW 720); National Honor Society + varsity soccer captain + 180 hours of tutoring volunteer work over 3 years. Eagle Scout 2024.

Education + Academics

High School Diploma (expected June 2026) in College Prep + AP Track
Lincoln High School
Aug 2022Jun 2026
  • GPA: 4.2 weighted / 3.92 unweighted; class rank 14 of 380.
  • AP coursework: AP Calc BC (5), AP Bio (5), AP Chem (4), AP US History (5), AP English (4), AP Spanish (5); 6 of 6 scores at 4 or higher.
  • SAT 1480 (Math 760 / EBRW 720); ACT 33; PSAT National Merit Commended Scholar.
  • National Honor Society (junior year induction); AP Scholar with Distinction 2024.

Activities + Leadership

Varsity Soccer Captain
Lincoln HS Athletics · Lincoln, NE
Aug 2024Present
  • Led 14-member team to 14-2 record + regional finals in 2024-25 season.
  • Coordinated practice schedules + team comms with coach + parents; mentored 4 underclassman teammates.
  • Earned varsity letter all 4 years (2022-present).
Lead Programmer — FRC Robotics Team #1480
Lincoln Robotics · Lincoln, NE
Sep 2023Present
  • Primary Java programmer on FIRST Robotics Competition team; co-authored autonomous routines.
  • Team placed 14th of 84 at regional competition 2024.
Volunteer Tutor
Lincoln Reads After-School Program · Lincoln, NE
Sep 2022Present
  • Tutored 8 elementary students in reading + math; 60 hours/year for 3 years (180 hours total).
  • 2 students moved from below-grade to on-grade reading level during the year I worked with them.
  • Provided bilingual (Spanish + English) tutoring for 3 Spanish-speaking families.

Work Experience

Babysitter
Self-employed (4 neighborhood families) · Lincoln, NE
Jun 2022Present
  • Regular care for 8 children ages 2-12 (4-6 hours/week during school year, 14 hours/week summer).
  • CPR + First Aid certified (Red Cross, 2024 renewal).
  • References available from all 4 families.
Lifeguard (summers 2023 + 2024)
Lincoln Community Pool · Lincoln, NE
Jun 2023Aug 2024
  • Red Cross-certified lifeguard + Water Safety Instructor (WSI); 38 hours/week during summer.
  • Zero rescue incidents during shifts; assisted with 4 swim-lesson sessions for ages 4-8.

Awards + Recognition

• Eagle Scout (2024): coordinated 12-volunteer team to build a 38-foot accessibility ramp at the local community center (84 service hours). • National Honor Society (inducted junior year). • AP Scholar with Distinction (2024). • National Merit Commended Scholar (2024). • Honor Roll (8 consecutive semesters).

Skills + Languages

Languages
English (native) + Spanish (heritage fluency) + French (intermediate, 4 yrs)
Technical
Python + Java (FRC robotics) + HTML/CSS (portfolio site)Microsoft Office + Google WorkspaceCPR + First Aid (Red Cross 2024) + Lifeguard (Red Cross WSI)

High School Student

1
Senior Applying to College
See examples

Ekow Sebastián Mensah-Reyes

Sophomore · UCLA CS · 3.78 GPA · 3 Projects Shipped · Founder of Code-for-Good
Los Angeles·[email protected]·+1 (310) 555-0381·github.com/ekowm·ekowm.dev (portfolio)

Summary

Sophomore at UCLA (Computer Science, GPA 3.78); built 3 substantive software projects (deployed Next.js chat app, recipe-search API, CO2 monitor) using TypeScript + Python + React; founder of UCLA Code-for-Good chapter (28 members; 2 production apps shipped for local nonprofits). Available for Summer 2025 internship.

Education

BS (expected June 2028) in Computer Science
University of California, Los Angeles
Sep 2024Jun 2028
  • GPA: 3.78 overall.
  • Relevant Coursework: CS 31 (Computer Science I, A); CS 32 (Data Structures, A-); CS 33 (Computer Organization, A); CS 35L (Software Construction Lab, A); Math 33A (Linear Algebra, A); current: CS 111 (Operating Systems).
  • Dean's Honors List 4 consecutive quarters; Bruin Excellence Scholarship (2023-2024).

Projects

• Real-Time Chat Platform (side project, 2024): built a Slack-like chat app using Next.js + Socket.io + PostgreSQL; deployed to Vercel + Supabase; 84 daily-active users from across UCLA CS community; open-source on GitHub. • Recipe-Search API (CS 35L Software Construction Lab project, 2024): built REST API with Node.js + Express + PostgreSQL + Redis caching; deployed to Render; A grade; 4 teammates. • CO2 Monitor Web App (HackUCLA 2024, 4-person team, 36 hours): built real-time monitoring with Arduino + React + WebSocket backend; 2nd place out of 84 teams; demoed to corporate judges.

Leadership + Activities

Founder + President
UCLA Code-for-Good · Los Angeles, CA
Apr 2024Present
  • Founded a 28-member CS chapter focused on building software for local nonprofits.
  • Shipped 2 production apps for local nonprofits (food bank scheduling + tutor matching) in 2024.
  • Recruited 4 club officers + coordinated 4 weekly working sessions / quarter.
Volunteer Tutor
UCLA Bruin Tutors · Los Angeles, CA
Oct 2023Present
  • Tutored 4 first-year CS students through CS 31; 38 hours over 4 quarters.
  • 3 of 4 earned A or B in the course.

Online Courses + Open Source

• Online courses (completed 2024): Stanford CS231n (Convolutional Neural Networks, online); fast.ai Practical Deep Learning Part 1; Coursera Andrew Ng Machine Learning Specialization. • Open-source: 4 PRs merged (3 to Next.js examples repo, 1 to React Router); first PR in Sep 2024. • Currently learning: Go + Rust through fast.ai + a side project.

Skills + Languages

Programming + Web
TypeScript + JavaScript + Python (proficient, 2+ yrs)React + Next.js + Express + FlaskC++ + Java (coursework)SQL (PostgreSQL + SQLite) + Git + Vercel + Heroku
Languages + Other
English (native) + Spanish (heritage fluency)Public speaking (UCLA Code-for-Good pitches, hackathon demos)

Internship (No Prior Experience)

1
Sophomore (First Internship Apps)
See examples

Legal

· 4

Legal hiring is bar-status-first and matter-driven. Each example below leads with bar admission + jurisdiction, names representative matters by scope (not just type), and surfaces deal sizes or case outcomes in real numbers.

Adetola Adebayo

AML / BSA Compliance Officer · CAMS + CCEP · $48B Regional Bank
Charlotte·[email protected]·+1 (704) 555-0381·linkedin.com/in/adetolaadebayo-cams

Summary

AML / BSA Compliance Officer at a $48B regional bank with 8 years post-CAMS. Owns the BSA / AML program for 280k retail + 14k commercial accounts across 8 states. Led 2024 FRB safety + soundness examination (BSA / AML scope) with zero MRA findings. Designed + delivered 2024 BSA / AML training program for 1,400 employees (98% completion rate). CAMS + CCEP + CFE current; ACAMS chapter VP 2023-2024.

Certifications

CAMS (Certified Anti-Money Laundering Specialist) — renewal 2025
ACAMS·Jun 2016
CCEP (Certified Compliance & Ethics Professional)
Society of Corporate Compliance and Ethics (SCCE)·Sep 2020
CFE (Certified Fraud Examiner)
Association of Certified Fraud Examiners (ACFE)·Apr 2022
CRCM (Certified Regulatory Compliance Manager)
American Bankers Association·Aug 2019

Experience

AML / BSA Compliance Officer
Carolina First Regional Bank ($48B AUM) · Charlotte, NC
Aug 2020Present
  • Owns the BSA / AML program for a $48B regional bank (280k retail + 14k commercial accounts across 8 states); program scope: CDD, EDD, SAR filing, OFAC sanctions screening, CTRs, compliance training.
  • Led the bank's 2024 FRB safety + soundness examination (BSA / AML scope, 8-week on-site review); zero matters requiring attention (MRA) findings; transitioned exam findings into the 2025 program-enhancement roadmap.
  • SAR oversight: 38 SARs filed in 2024 across structuring, kiting, ID-theft typologies; SAR filing accuracy 100% (per internal QA review); coordinated with FinCEN on 4 grand jury subpoena responses + 6 314(a) information requests.
  • Designed + delivered the 2024 annual BSA / AML training program for 1,400 employees across retail + commercial banking; 98% completion rate by Q4 deadline; refreshed content for 2024 regulatory updates (FinCEN beneficial ownership rule).
  • Risk assessment: led the 2024 bank-wide AML risk assessment (12 lines of business, 8-state geographic scope); 14 inherent + residual risk areas evaluated; control framework updated to reflect 4 new control activities.
Senior AML Analyst
Truist Financial (formerly BB&T) · Charlotte, NC
Aug 2016Jul 2020
  • Senior AML analyst on the retail-banking channel; investigated 380 alerts/year + escalated 28 to SAR.
  • Transaction monitoring system: oversaw Actimize TMS tuning for the retail-banking channel; reduced false-positive alerts by 38% (Q2 → Q4 2024) while maintaining true-positive rate at 96%.
  • Earned CAMS during first year; promoted to senior analyst in year 2.

Investigations + Policy

• Conducted 14 internal AML investigations in 2024 (employee-suspicious-activity flag + customer-source-of-funds discrepancies); 4 escalated to SAR; remediated 2 control gaps (transaction-monitoring threshold + employee training). • Authored 6 BSA / AML policy revisions in 2024 (beneficial ownership rule, EDD escalation matrix, SAR-narrative standards, OFAC screening cadence, CDD periodic review, branch-cash CTR aggregation); board-approved + rolled out by Q3 2024. • Board + audit committee reporting: presented quarterly BSA / AML program updates to the board's risk committee; delivered the annual independent-testing report with the internal audit team.

Memberships

• ACAMS (Association of Certified Anti-Money Laundering Specialists) — 2016-present; Charlotte chapter VP, 2023-2024. • ABA (American Bankers Association) — Banking Law Committee, 2020-present. • SCCE (Society of Corporate Compliance and Ethics) — 2020-present. • ACFE (Association of Certified Fraud Examiners) — 2022-present.

Education

BA in Economics (minor: Finance)
University of North Carolina at Chapel Hill
Aug 2012May 2016

Compliance Officer

1
Senior (AML / BSA — Financial Services)
See examples

Sarah Chen

Senior Associate, Corporate M&A · Cravath, Swaine & Moore LLP · Admitted NY + NJ + S.D.N.Y.
New York·[email protected]·+1 (212) 555-0381·linkedin.com/in/sarah-chen-esq

Summary

Sixth-year Senior Associate in Corporate M&A at Cravath, Swaine & Moore LLP. JD Columbia Law School (2019, cum laude); Articles Editor on Columbia Law Review. Admitted NY (2019), NJ (2020), S.D.N.Y. (2021). Lead associate on a $1.2B all-stock SaaS acquisition (Q3 2024); deal-team management for 8 attorneys + cross-border IP licensing. 1,950 billable hours/year average. NYLJ-published; pro bono asylum matter granted May 2024.

Education

Aug 2016May 2019
Juris Doctor (JD) in Law
Columbia Law School
  • cum laude. Articles Editor, Columbia Law Review (2018-2019). Note: 'Allocating cybersecurity diligence risk in private M&A' (cited by Practical Law's M&A guide). Harlan Fiske Stone Scholar (3L).
Aug 2012May 2016
BA in Political Science (Distinction in the Major)
Yale University
  • magna cum laude; Phi Beta Kappa.

Bar Admissions

New York Bar — admitted 2019 (active)
NY State Court of Appeals·Dec 2019
New Jersey Bar — admitted 2020 (active)
NJ Supreme Court·Jun 2020
United States District Court, Southern District of New York (S.D.N.Y.) — admitted 2021
S.D.N.Y.·Mar 2021

Experience

Sep 2019Present
Senior Associate — Corporate M&A
Cravath, Swaine & Moore LLP · New York, NY

Public + private M&A, fund formation, cross-border transactions. Billable hours: 1,950 avg (2022-2024).

  • Lead associate on a $1.2B all-stock acquisition of a public SaaS target (representing the acquirer); managed 8-member deal team across due diligence, SPA negotiation, regulatory clearance (HSR + CFIUS), and closing. Closed Q3 2024.
  • Co-lead associate on a $480M cross-border IP licensing transaction between a U.S. media company + a Japanese broadcaster; managed Japanese-counsel coordination + IP diligence + license-agreement drafting; closed Q1 2024.
  • Drafted and negotiated the merchant-payment commercial terms for a $280M minority investment in a fintech; partnered with finance team + transaction tax counsel on the term sheet through definitive agreements; closed Q2 2024.
  • Senior associate on a securities class action defending a public biotech against fraud claims; primary motion-practice associate (drafted MTD + Daubert briefs); MTD granted in part (Apr 2024), settlement Q3 2024.
  • Mentored 2 junior associates through their first-year deal-team rotations; both promoted to second-year on time + received positive evaluations on document-drafting + due-diligence work.

Pro Bono

• Lead associate on an asylum matter for a Honduran client (granted, May 2024 — full administrative record); affirmative asylum interview prep + brief drafting + USCIS appearance; 180 hours. • Pro bono: 280 hours across 2024 (asylum, voting rights small-claims advocacy).

Publications

• Chen S. 'Material adverse effect clauses post-pandemic: a five-year retrospective.' New York Law Journal, March 2024. • Authored the firm's M&A practice-group newsletter section on 'Material adverse effect clauses post-pandemic' (Q2 2024). • Note: 'Allocating cybersecurity diligence risk in private M&A.' Columbia Law Review, 119 Colum. L. Rev. 1842 (2019).

Professional Activities & Recognition

• ABA Business Law Section — Member (2020-present). • NY State Bar Association Corporate Counsel Section — Member (2020-present). • Asian American Bar Association of New York — Member (2019-present). • Languages: English (native), Mandarin (fluent — used on Q3 2024 cross-border deal with Chinese parties).

Lawyer / Attorney

1
Senior Associate (Corporate M&A)
See examples

Anika Saraswat

Legal Assistant · Corporate M&A · Supports 3 partners + 5 associates · Latham & Watkins
Los Angeles·US·[email protected]·+1 (213) 555-0381

Summary

Legal Assistant supporting 3 partners + 5 associates in Corporate M&A at Latham & Watkins LLP; 5 years post-paralegal-certificate. Owns calendar + docketing across 38 open matters (240 deadlines tracked in 2024, zero missed). Primary billing assistant for the practice group ($4.2M annual billings); reduced WIP-to-bill cycle 14 → 6 days. iManage + 3Esix + CompuLaw fluent.

Skills

Practice Management:Calendar + docketing (CompuLaw)Billing (3Esix + WIP management)Matter intake + conflict checksClosing checklists + transaction binders
Software:iManage (DMS)Litera Compare (redlines)Intralinks + Datasite (VDR)Outlook + Microsoft 365 + Adobe Acrobat Pro
Client + Ethics:Client-facing signature + consent coordinationABA Model Rules + attorney-client privilege handlingNotary Public — CA (commission through 2027)Document drafting + redline coordination

Experience

Legal Assistant — Corporate M&A
Latham & Watkins LLP · Los Angeles, CA
Aug 2020Present
  • Calendar + docketing: 38 open matters in CompuLaw + Outlook; 240 docketed deadlines in 2024 (court filings, discovery responses, closing-date triggers, statute of limitations); zero missed deadlines.
  • Primary billing assistant for the M&A practice group ($4.2M annual billings, 8 attorneys); coordinated time entries + WIP review + invoice prep through 3Esix; reduced WIP-to-bill cycle from 14 days to 6 days.
  • Owns the practice group's iManage document organization (38 active matters, 18,000+ documents); set up the matter-template for corporate transactions that reduced new-matter setup time from 90 min to 18 min.
  • Primary client-facing contact for 14 corporate clients across signature collection, document delivery, scheduling; coordinated 28 board-meeting consents + 38 stockholder consents in 2024; turn-around avg 6 hours from request.
  • Closing checklist + transaction binder ownership for 8 M&A closings in 2024 (combined value $4.8B); coordinated signature pages, closing-set assembly, post-closing binder delivery within 5 days of close.
Legal Assistant
O'Melveny & Myers LLP · Los Angeles, CA
Aug 2018Jul 2020
  • Legal assistant supporting 2 partners + 3 associates on real estate transactions; learned core practice-management workflows.
  • Earned California Notary Public commission in 2019 during second year of role.

Certifications

California Notary Public (commission through 2027)
California Secretary of State
Apr 2023
ABA-Approved Paralegal Certificate
UCLA Extension Paralegal Program
Jun 2018

Education

BA in English
UCLA · Los Angeles, CA
Aug 2014Jun 2018
Paralegal Certificate (ABA-Approved) in Paralegal Studies
UCLA Extension — ABA-Approved Paralegal Program · Los Angeles, CA
Jan 2018Jun 2018

Memberships

• NALS (the association for legal professionals) — member since 2019. • LA County Bar Association — Paralegal Section, member since 2020.

Legal Assistant

1
Experienced (Corporate M&A)
See examples

Diana Whitfield

NALA CP + RCA · Senior Litigation Paralegal · Davis Polk & Wardwell LLP
New York·[email protected]·+1 (212) 555-0381·linkedin.com/in/diana-whitfield-cp

Summary

Senior Litigation Paralegal at Davis Polk & Wardwell LLP with 6 years supporting 4 partners + 8 associates on securities class actions + commercial litigation. NALA Certified Paralegal (CP, 2020); Relativity Certified Administrator (RCA, 2023). Lead paralegal on a 14-defendant S.D.N.Y. securities class action ($380M alleged damages, 4.8M docs in Relativity). 1,800 billable hours/year. NY Notary Public (commission through 2026).

Certifications

NALA Certified Paralegal (CP)
National Association of Legal Assistants·Sep 2020
NALA CPP (Certified Paralegal Plus — advanced)
National Association of Legal Assistants·Apr 2023
RCA (Relativity Certified Administrator)
Relativity·Nov 2023
NY Notary Public (commission through 2026)
NY Department of State·Feb 2022
ACEDS E-Discovery Specialist
Association of Certified E-Discovery Specialists·Jun 2022

Experience

Senior Litigation Paralegal
Davis Polk & Wardwell LLP · New York, NY
Sep 2019Present
  • Lead paralegal on a 14-defendant securities class action in S.D.N.Y. ($380M alleged damages); managed e-discovery review across 4.8M documents in Relativity, deposition exhibit prep (28 depositions taken), and trial prep through MTD ruling. Settlement Q4 2024.
  • Relativity Certified Administrator (2023); managed e-discovery review across 12 matters in 2024 (avg 380k documents/matter); designed search-term protocols + privilege review workflow that reduced document-review hours by 28% on the merchant securities action.
  • Trial prep on a 4-week S.D.N.Y. jury trial (March 2024): exhibit binder assembly (380 exhibits), deposition designation work, witness binder preparation, daily transcript review + courtroom-tech coordination with the trial-tech vendor.
  • Court filing: NYSCEF (NY state, 240 filings 2024), PACER e-filing (S.D.N.Y. + D.D.C., 180 filings 2024), Delaware Court of Chancery (28 filings), N.D. Cal. + C.D. Cal. (14 filings); perfect FRCP service + filing deadline compliance.
  • Trained 2 new paralegals on Relativity + Davis Polk's discovery workflow; both reached full discovery-review autonomy by week 8.
Litigation Paralegal
Cleary Gottlieb Steen & Hamilton LLP · New York, NY
Aug 2017Aug 2019
  • Litigation paralegal on commercial + white-collar matters; supported 2 partners + 4 associates.
  • Deposition prep + summary work: 22 depositions in 2018-2019 across 3 cases; prepared witness binders + exhibit packets + deposition outlines.
  • Earned NALA CP during second year via firm-sponsored study program; first-attempt pass.

Software Fluency

Westlaw, Lexis Advance, Bloomberg Law, Practical Law (research). Relativity (RCA-certified), Everlaw, Concordance (e-discovery). iManage + NetDocuments (DMS). Litera Compare (redlines). PACER + NYSCEF + Delaware Court of Chancery + N.D./C.D. Cal. e-filing systems. Microsoft Teams + Zoom (deposition + meeting technology coordination).

Education

BA in Political Science (minor: English)
Boston University
Aug 2013May 2017
Paralegal Certificate (ABA-Approved) in Paralegal Studies
NYU SPS — ABA-Approved Paralegal Certificate Program
Jun 2017May 2018

Memberships

• National Association of Legal Assistants (NALA) — member since 2019. • Association of Certified E-Discovery Specialists (ACEDS) — member since 2022. • New York State Bar Association — Paralegal Section, member since 2020.

Paralegal

1
Senior Litigation Paralegal
See examples

Marketing

· 8

Marketing hiring panels triage on the budget owned, channels shipped in, and a number that proves the work moved the business. Each example below names the discipline, the tool stack, and pairs every metric with its baseline.

Genevieve Okonkwo

Senior Content Marketer · 4,200-Article SaaS Blog · $8M Content-Influenced Pipeline
Brooklyn·[email protected]·+1 (718) 555-0381·linkedin.com/in/genevieve-okonkwo·genevieveokonkwo.com (portfolio)

Summary

Senior Content Marketer at a Series C B2B SaaS; owns editorial for a 4,200-article blog (480k organic sessions/mo). Led 280 articles + 14 podcast episodes + 8 webinars in 2024; content-touched pipeline reached $8M (+38% YoY). Brief-to-publish cycle cut from 9 weeks to 4 weeks across 380 briefs. Newsletter grew 12k → 24k subscribers in 2024.

Experience

Senior Content Marketer
Quill · Brooklyn, NY
Apr 2022Present

Series C B2B SaaS. Owns editorial for 4,200-article blog + newsletter + podcast + webinar program. Manages 2 freelance writers + 1 part-time editor + 1 podcast producer.

  • Own editorial for a 4,200-article SaaS blog (480k organic sessions/mo); led 280 articles + 14 podcast episodes + 8 webinars in 2024; content-touched pipeline reached $8M (+38% YoY).
  • Own the editorial calendar + brief-to-publish workflow (380 briefs/year); brief framework includes search intent + SERP gap + target keyword + entity coverage + internal links; avg brief-to-publish time 4 weeks (down from 9 weeks).
  • Content-influenced pipeline: $8M in 2024 (38% YoY growth); top-of-funnel organic content drove 38% of MQLs; bottom-of-funnel comparison content drove 22% lift in trial-to-paid conversion.
  • Multi-format content engine: 280 blog articles + 14 podcast episodes (avg 1,400 listens) + 8 webinars (avg 480 registrants, 240 attendees) + 4 ebooks (12k gated downloads combined) + weekly newsletter (24k subscribers, 38% open).
  • AI-assisted content workflow: built the responsible AI usage policy; cut brief-to-outline time from 3 hours to 30 minutes while maintaining content quality (editor edit-pass rate < 18%).
Content Marketer
Linear · Brooklyn, NY
May 2020Mar 2022
  • Authored 84 articles for the Linear blog (combined 280k organic sessions over 18 months).
  • Co-launched 'Building with Linear' interview series (8 episodes, 4,200 total listens).

Tools + Stack

CMS + Workflow
Contentful (CMS)Notion + Asana (editorial workflow)Airtable (content calendar)
SEO + Content
Clearscope + Ahrefs (content SEO)Surfer + FraseGrammarly + Hemingway (editing)
Multi-Format + AI
Descript (podcast)Beehiiv (newsletter)Claude + ChatGPT (AI-assisted)Riverside (podcast recording)

Featured Content

• 'The Definitive Guide to Multi-Currency for SaaS' (March 2024) — 38k organic sessions in 6 months, ranks #1 for 'multi-currency saas billing.' • Quill Talks podcast (host + producer) — 14 episodes through 2024, avg 1,400 listens/episode, 4 guests later became customer references. • Weekly newsletter ('Quill Insider') — grew 12k → 24k subscribers in 2024, 38% open, 6% click.

Education

MS in Journalism (Business + Economics concentration)
Columbia Journalism School
Aug 2018May 2019
BSJ in Journalism
Northwestern University Medill
Aug 2014May 2018
  • magna cum laude.

Content Marketer

1
Senior (B2B SaaS Content)
See examples

Cassandra Iyer-Walsh

Senior Digital Marketer · $4.2M Paid Budget · 3.4x Blended ROAS · DTC Brand
Los Angeles·US·[email protected]·+1 (310) 555-0381·linkedin.com/in/cassandra-iyer-walsh

Profile

Senior Digital Marketer at a $48M ARR DTC brand; manages $4.2M annual paid budget across Meta + Google + TikTok (3.4x blended ROAS). Lifted brand ROAS from 2.8x to 3.4x over 2024; +$8.4M incremental revenue. Built creative testing program shipping 38 creatives/month with 22% winner rate. TikTok channel launched $0 → $48k/mo at 2.6x ROAS.

Experience

Senior Digital Marketer
Bevel ($48M ARR DTC men's grooming) · Los Angeles, CA
Apr 2022Present

DTC brand. Manages $4.2M annual paid budget. Partners with 2 designers + 1 copywriter on Brand + 1 lifecycle marketer on Klaviyo.

  • Blended ROAS 2.8x → 3.4x over 2024 (Meta 3.8x → 4.6x; Google Search 2.4x → 2.8x; TikTok new channel launched at 2.6x); incremental revenue from paid +$8.4M YoY.
  • Creative testing program: 38 creatives/month (mix: 60% UGC-style, 20% static, 20% motion); 22% winner rate; rolled top 8 winners into evergreen rotation; cut CAC by 18% across the Meta channel.
  • Budget management: $4.2M annual budget; reallocation cadence weekly; shifted 28% of budget from Google Search to Meta in Q3 2024 based on incrementality test results; quarterly budget defense to the CFO.
  • Attribution stack: Northbeam + Triple Whale + Meta CAPI + Google Enhanced Conversions; quarterly MMM with the data team; incrementality holdouts run monthly per channel.
  • TikTok launch: scaled from $0 → $48k/month spend in 6 months; built UGC creator pipeline (14 paid creators); achieved 2.6x ROAS at scale (target was 2.0x).
Paid Media Manager (B2B SaaS)
Calendly · Atlanta, GA
Jun 2020Mar 2022
  • Managed LinkedIn Ads + Google Search for lead gen at a Series C B2B SaaS; CPL $180 → $120 over 12 months.
  • Transitioned to DTC in 2022 for B2C breadth.

Measurement + Attribution

• Conversions API + Enhanced Conversions: implemented Meta CAPI + Google Enhanced Conversions across the funnel (purchase + add-to-cart + initiate-checkout + lead events); recovered ~22% of attributed conversions lost post-iOS 14.5. • Audience + creative segmentation: built 4 priority audience segments (cold prospects, warm engagers, abandoned carts, existing customers); creative + landing-page variants per segment; lifted segment-specific ROAS by 32% over generalist creative. • Cross-functional: weekly creative review with Brand team (2 designers + 1 copywriter); biweekly attribution review with Data; monthly P&L review with Finance.

Tools

Paid Channels
Meta Ads ManagerGoogle Ads (Search + PMax + YouTube)TikTok Ads ManagerLinkedIn Campaign Manager
Attribution + Reporting
Northbeam (multi-touch attribution)Triple Whale (real-time dashboard)GA4 + Looker StudioMeta CAPI + Google Enhanced Conversions

Speaking + Education

• DTC Summit 2024 panelist — 'Creative testing in a post-signal-loss world' (180 in-room). • BA — UCLA, Communications (2018, magna cum laude).

Digital Marketer

1
Senior (DTC Paid Media)
See examples

Priscilla Northrop

Senior Email Marketer · Klaviyo · 480k Subscribers · $4.8M Email Revenue · RPE $0.42
Portland·[email protected]·+1 (503) 555-0381·linkedin.com/in/priscilla-northrop-email

Summary

Senior Email Marketer at a DTC brand; owns Klaviyo for 480k subscribers + 14 active flows + 22 weekly campaigns. Email-attributed revenue $4.8M in 2024 (38% of total e-comm); RPE $0.42 (+38% YoY). Built / rebuilt 14 lifecycle flows including a cart-abandon recovery at 38% rate. List grew 280k → 480k via lead-magnet campaigns + Klaviyo pop-ups. DMARC at p=reject + BIMI.

Experience

Senior Email Marketer
Bevel ($48M ARR DTC men's grooming) · Portland, OR
Apr 2022Present

DTC brand. Owns Klaviyo + lifecycle + deliverability + segmentation. Manages 1 junior email marketer.

  • Built / rebuilt 14 lifecycle flows in 2024: welcome (6-email, 28% conversion), browse-abandon (3-email, 14% recovery), cart-abandon (4-email, 38% recovery), post-purchase (review request + replenishment, 22% repeat purchase rate), win-back (4-email sequence).
  • Email-attributed revenue: $4.8M in 2024 (38% of total e-comm revenue); RPE $0.42; flows drove 62% of email revenue, campaigns 38%; click-to-purchase rate 4.2% (industry benchmark 2.0%).
  • Deliverability: maintained 99.4% inbox rate (Postmaster Tools + Google Postmaster + Validity Sender Score); implemented DMARC at p=reject + BIMI logo; recovered from a Q2 reputation dip via list-hygiene purge + IP warm-back over 4 weeks.
  • Segmentation framework: 14 priority segments (RFM-derived + behavioral + predictive churn-risk + product affinity); segmented sends drove 38% higher RPE vs broadcast sends; weekly segment review with the data team.
  • List growth: 280k → 480k subscribers in 2024 via 14 lead-magnet campaigns + cart-abandon recovery program rebuild + Klaviyo pop-up + exit-intent forms (8% sign-up rate on traffic exposed).
Email Marketer
Allbirds · San Francisco, CA
Jun 2020Mar 2022
  • Co-owned Iterable lifecycle program for 380k subscribers; rebuilt the welcome flow to 32% conversion (was 14%).
  • Transitioned to Klaviyo specialist role in 2022 for DTC-focused depth.

A/B Testing + AI Personalization

• A/B testing program: 22 tests/quarter (subject line + preview text + content blocks + send time + sender name); 32% positive-result rate; rolled winners into evergreen flows. • AI-assisted personalization: built dynamic-content rules using Klaviyo predictive analytics (next purchase + churn risk + product affinity); product-affinity-based subject lines drove 22% higher open rate vs control. • Cross-functional: weekly creative review with Brand designer + biweekly with Performance media buyer + monthly attribution review with Data team.

Tools

ESP
Klaviyo (primary, Specialist-certified 2023)Iterable (prior role)Customer.io (familiarity)
Deliverability + Testing
Google Postmaster Tools + Validity Sender ScoreDMARC + BIMI implementationLitmus (email preview)RFM segmentation + predictive churn

Speaking + Education

• Klaviyo Boston 2024 customer panel — 'Building lifecycle programs that drive 38% of revenue' (140 in-room). • Klaviyo Specialist Certification (2023). • BA — University of Oregon, Communications + Marketing (2018, summa cum laude).

Email Marketer

1
Senior (DTC Lifecycle)
See examples

Dmitri Volkov

Senior Growth Marketer · PLG SaaS · 12 Experiments/Mo · Trial→Paid 14%→25%
Austin·[email protected]·+1 (512) 555-0381·linkedin.com/in/dmitri-volkov-growth

Summary

Senior Growth Marketer at a Series C PLG SaaS; owns the activation + monetization funnel ($14M ARR contribution). Ships 12 experiments/month with 38% positive-result rate. Lifted trial-to-paid conversion 14% → 25% (+11pp) over 18 months. PLG mechanics rebuild (in-product activation flow + freemium-to-paid prompt) drove 7-day activation 42% → 64%.

Experience

Senior Growth Marketer
Quill · Austin, TX
Aug 2022Present

Series C PLG SaaS. Owns the activation + monetization funnel. Partners weekly with 2 PMs + 2 engineers + 1 data analyst.

  • Experimentation program: 144 experiments shipped in 2024 (avg 12/month); 38% positive (statsig + practically meaningful), 28% null, 34% inconclusive; primary test surfaces: signup, onboarding, pricing page, in-product activation.
  • Funnel improvements 2024: signup → trial 38% → 56% (+18pp via signup-form redesign), trial → activated 42% → 64% (+22pp via onboarding rebuild), trial → paid 14% → 25% (+11pp via pricing-page + email-nurture work).
  • PLG mechanics: rebuilt the in-product activation flow (5 steps → 3 steps); added Aha! moment trigger at minute 4 (was minute 11); 7-day activation rate rose 42% → 64%; rebuilt the freemium-to-paid prompt + upgrade flow.
  • Email lifecycle (Iterable): rebuilt the 14-touch new-user nurture sequence + the 8-touch trial-ending sequence; trial → paid attributable to email 22% (was 14%); avg email open 38%, click 8%.
  • Statistical rigor: defined MDE + sample-size requirements per test surface; stopped 12 experiments early for futility per pre-registered stop rules; no peeking, no p-hacking culture.
Growth Marketer
Notion · Remote
Jun 2020Jul 2022
  • Ran 60 experiments across signup + activation surfaces; 32% positive-result rate.
  • Co-owned the freemium → paid prompt rebuild that drove +14pp monetization lift in the Pro plan.

Unit Economics + Cross-Functional

• Unit economics partnership: monthly with finance team on CAC payback + LTV/CAC tracking; informed $4.8M of 2024 demand-gen spend allocation based on segment LTV/CAC profiles. • Cross-functional: weekly experiment review with 2 PMs + 1 PM lead + 2 frontend engineers + 1 data analyst; quarterly growth roadmap with VP Product + VP Marketing + Head of Data. • Authored the team's experimentation playbook: hypothesis framework + 6-week test-cycle + post-launch holdout discipline + cross-team learning syndication; adopted across 4 growth pods.

Tools + Stack

Experimentation + Analytics
Amplitude (product analytics + experiments)Statsig (advanced experimentation)Mixpanel (legacy)BigQuery + Looker Studio + dbt
Lifecycle + CDP
Iterable (email lifecycle)Customer.io (lifecycle)Segment (CDP)Hotjar + FullStory (behavioral)

Community + Speaking

• Reforge alum — Growth Series (2022) + Retention + Engagement (2023). • Lenny's Slack community member. • Section's Growth Sprint 2024 speaker — 'Building experimentation velocity' (220 in-room). • Mentored 2 growth associates through their first solo experiments; both shipped 4+ experiments by month 6 with positive learnings.

Education

BBA in Marketing + Computer Science (double major)
UT Austin McCombs
Aug 2014May 2018
  • Beta Gamma Sigma; McCombs Marketing Society President.

Growth Marketer

1
Senior (PLG Growth)
See examples

Maya Patel

Marketing Coordinator → Junior Manager · B2B SaaS · Lifecycle & content
Boston·US·[email protected]·+1 (617) 555-0149·linkedin.com/in/mayapatel

Profile

Marketing coordinator promoted to junior manager at a Series A B2B SaaS company. Two years of hands-on work across lifecycle, content, and webinars. Owned the lifecycle program in HubSpot during the last six months — trial-to-paid conversion lifted from 9% to 14%.

Skills

Disciplines
Lifecycle marketingContent marketingWebinar productionMarketing ops
Tools
HubSpotWebflowNotionFigma

Experience

Junior Marketing Manager
Tidepool · Boston, MA
Jan 2025Present

Promoted from coordinator after 14 months. Own the lifecycle program and the monthly webinar series. Partner with the founder on quarterly content planning.

  • Owned the lifecycle program in HubSpot; trial-to-paid conversion lifted from 9% to 14% across two quarters.
  • Built and ran the monthly product-update webinar; average attendance grew from 80 to 240 with a 28% MQL conversion rate.
  • Wrote 18 long-form posts on the company blog; three ranked in Google's top 10 for target product keywords within six months.
Marketing Coordinator
Tidepool · Boston, MA
Nov 2023Dec 2024

First marketing hire on a five-person team. Supported the head of marketing across content, events, and operations.

  • Migrated the team off Mailchimp onto HubSpot; documented a runbook now used by two later marketing hires.
  • Coordinated a 200-person customer roundtable; post-event NPS scored 68 — the company's highest event score to date.

Education

BBA in Marketing
Boston University, Questrom School of Business · Boston, MA
Sep 2019May 2023
  • Marketing concentration with a minor in Data Analytics. Founder, Questrom Women in Business chapter.

Certifications

HubSpot Inbound Marketing
HubSpot Academy·Apr 2024
Google Ads — Search Certification
Google·Sep 2024

Marketing Manager

3
Entry-levelMid-levelSenior
See examples

Camille Beaufort

Senior PMM · B2B SaaS · Owns $48M ARR Product Line · $14M Pipeline 2024
Boston·US

Profile

Senior PMM at a Series D B2B SaaS; owns positioning + GTM for the merchant-platform product line ($48M ARR, 4,200 customers). Led 4 product launches in 2024 generating $14M of qualified pipeline + 22% win-rate lift on enabled deals. 38 AEs certified via the sales-cert program (94% pass rate). Klue-based CI program; deal-loss-to-competitor reduced 28% across 2024.

Experience

Senior PMM — Merchant Platform
Quill · Boston, MA
Apr 2022Present

Series D B2B SaaS. Owns positioning + GTM for the merchant-platform product line ($48M ARR, 4,200 customers). Partners with 2 PMs + 4 AE leads + Demand Gen + Content + CS.

  • Led the v2 multi-currency feature launch (Q2 2024); shipped positioning + 14 sales/CS assets + 4-week sales-enablement program; generated $8M qualified pipeline in 90 days + 84% sales-cert completion rate across 38 AEs.
  • Authored the merchant-platform positioning doc (April Dunford-style 'positioning canvas' framework); rolled out across Sales + CS + Content + Demand Gen in 8 weeks; landing-page conversion lifted from 1.4% to 2.8% on repositioned pages.
  • Built the merchant-platform sales-cert program (4-week curriculum); 38 AEs certified in 2024 with 94% pass rate; certified AEs show 22% higher win rate on merchant-platform deals vs uncertified.
  • Own the CI program for the merchant-platform: 14 active competitors tracked in Klue; quarterly battlecard refresh + monthly competitive deep-dive sessions for Sales (40+ AE attendance); deal-loss-to-competitor reduced by 28% across 2024.
  • Ran the win/loss program: conducted 38 customer interviews in 2024 (22 wins, 16 losses); themes shipped into the positioning refresh + 4 product-roadmap influences with PM partners.
PMM
Datadog · Boston, MA
Aug 2019Mar 2022
  • PMM on the infrastructure-monitoring product line; supported 6 launches as PMM + 2 launches as PMM-of-record.
  • Authored 14 sales-enablement assets (battlecards, pitch decks, demo scripts) used across 80+ AEs.

Cross-Functional Scope

Weekly 1:1s with 2 PMs + 1 PM lead. Biweekly with 4 AE leads + the VP Sales. Monthly with Demand Gen + Content + CS leads. Stakeholder map of 22 cross-functional partners across the merchant-platform org. Mentored 2 associate PMMs through their first solo launches; both reached 'PMM-of-record' level by year-end review.

Tools + Stack

PMM Discipline
Positioning (April Dunford framework)Message house + GTM playbookSales enablement + cert programsWin/loss + competitive intel
Tools
Klue (CI)Highspot (sales enablement)Salesforce + GongNotion + Figma + Iterable

Community + Speaking

• PMM Summit 2024 speaker — 'Building a sales-cert program that lifts win-rate' (380 in-room). • Product Marketing Alliance (PMA) member 2020-present. • Pavilion member 2022-present.

Education

BA in Marketing + Communications
Boston University · Boston, MA
Aug 2015May 2019
  • magna cum laude. Marketing Club President 2018-2019.

Product Marketing Manager

1
Senior (B2B SaaS)
See examples

Aiyana Whitehorse

Senior Technical SEO Lead · 480k organic sessions/mo · CWV + Schema + Programmatic
Denver·[email protected]·+1 (303) 555-0381·linkedin.com/in/aiyanawhitehorse-seo·aiyanaSEO.com (portfolio)

Summary

Senior Technical SEO Lead at a Series C B2B SaaS; owns SEO for 4,200-page marketing site + 14k programmatic SEO pages. Organic sessions grew from 180k/mo to 480k/mo (+167% over 18 months); 38 priority commercial-intent keywords ranked positions 1-3 by Q2 2024. BrightonSEO 2024 speaker on Core Web Vitals for SaaS.

Experience

Senior Technical SEO Lead
Quill · Denver, CO
Sep 2022Present

Owns SEO end-to-end (technical + content briefing + link strategy) for a 4,200-page marketing site + 14k programmatic SEO pages. Partners with 2 content writers + 4 frontend engineers + 1 PM.

  • Organic sessions: 180k/mo (Jan 2023) → 480k/mo (Jun 2024); organic-driven MQLs +220% over the same period; 38 priority commercial-intent keywords ranked positions 1-3 by Q2 2024 (vs 12 at start).
  • Core Web Vitals: brought LCP from 3.8s to 1.6s on the marketing site (P75, mobile) + INP from 240ms to 110ms; partnered with engineering on critical-CSS extraction + image lazy-loading + JS bundle splitting; URL Inspection passes on 96% of priority pages.
  • Schema markup program: implemented JSON-LD across 4,200 pages (Article, Product, FAQ, BreadcrumbList, Organization, Person); featured-snippet capture rate rose from 14% to 38%; AIO inclusion on 22 priority terms.
  • Programmatic SEO: built the 14k-page location-specific landing-page system (city + state + industry permutations); template + content-quality threshold + internal-linking design; 38% of total organic sessions now flow through programmatic pages.
  • Digital PR + link building: secured 84 high-authority backlinks in 2024 (DR 70+) via 4 data-driven studies + 14 expert-roundup outreach campaigns + 6 partnership co-publications; referring-domain count grew from 480 to 1,240 across the year.
SEO Manager
Yardstick Marketing (agency) · Denver, CO
May 2020Aug 2022
  • Managed 6 client accounts (4 B2B SaaS + 2 e-commerce); combined organic-traffic growth +84% across portfolio in 2 years.
  • Built the agency's technical-SEO audit framework + report template (Core Web Vitals + crawl + schema + content); adopted across all 14 client engagements.

Technical SEO Deep-Dives

• Log-file analysis: ran quarterly log-file audits via JetOctopus; identified 38 priority crawl-budget issues (orphan pages, redirect chains, low-value crawled URLs); fixes lifted indexed page count by 22% in 6 months. • International SEO: launched hreflang for 4 markets (US, UK, EU, AU); ccTLD vs subfolder vs subdomain analysis + decision doc; international organic traffic +84% YoY in launched markets. • Content SEO program: built the briefing framework for 280 articles in 2024 (search-intent classification + SERP gap analysis + target keyword + supporting entities + internal-link plan); average article time-to-page-1 = 14 weeks.

Tools + Stack

Technical SEO
Screaming Frog + SitebulbJetOctopus (log files)Google Search Console (URL Inspection)Schema.org + JSON-LD
Research + Reporting
Ahrefs (Site Explorer + Keywords + Audit)SEMrush (backup keyword research)GA4 + Looker Studio (reporting)BigQuery (GA4 export queries)
Specialty
Core Web Vitals (LCP, INP, CLS)Programmatic SEO + internal-link architectureAI Overview (AIO) optimizationInternational SEO (hreflang)

Community + Speaking

• BrightonSEO 2024 speaker — 'Core Web Vitals for SaaS marketing sites' (280 in-room). • MozCon 2023 attendee. • r/SEO contributor + SEO For Lunch newsletter mention 2024. • Newsletter: aiyanaSEO.com — 1,400 subscribers in technical-SEO community.

Education + Certifications

BA in Communications + Information Science
University of Colorado Boulder
Aug 2014May 2018
Industry Certifications (current) in SEO + Analytics
Ahrefs Academy + Semrush Academy + Google Analytics Cert
Jun 2020Sep 2024

SEO Specialist

1
Senior (Technical SEO)
See examples

Yara Espinoza-Reyes

Senior Social Media Manager · TikTok 280k + IG 180k + LinkedIn (founder)
Miami·[email protected]·+1 (305) 555-0381·linkedin.com/in/yara-espinoza-social·tiktok.com/@yaraE

Summary

Senior Social Media Manager at a DTC brand; owns TikTok (280k followers, 8% engagement) + IG (180k, 6%) + LinkedIn (founder's account, 84k). Grew TikTok 60k → 280k in 18 months; social-driven revenue +$2.4M in 2024. Built UGC creator pipeline (14 active creators) that drove 38% of paid-ad creative wins on Meta + TikTok.

Experience

Senior Social Media Manager
Bevel ($48M ARR DTC men's grooming) · Miami, FL
Apr 2022Present

DTC brand. Owns TikTok + IG + founder's LinkedIn. Manages 1 social coordinator + 1 video editor + 14 active UGC creators.

  • TikTok: 60k → 280k followers in 18 months (+367%); avg engagement rate 8%; top 14 videos crossed 1M views each; avg save-rate 12% (industry benchmark 4-6%).
  • Built the UGC creator pipeline: 14 active paid creators in 2024 ($240k annual creator budget); brief + paid framework + monthly content drops; creator content drove 38% of paid-ad creative wins on Meta + TikTok.
  • Production cadence: 14 TikToks/week (4 trends + 6 evergreen + 4 product) + 8 IG posts/week (4 Reels + 4 carousels) + 3 LinkedIn longforms/week for founder; 384 native posts shipped in 2024.
  • Community management: 380 weekly DMs + 1,400 weekly comments responded to (4-hour SLA); UGC-feature program (#BevelLooks tag) drove 1,200 organic UGC posts/month; community-led content drove 22% of Q4 2024 IG impressions.
  • Social-driven revenue: $2.4M attributable revenue in 2024 (Meta CAPI + Northbeam social-touch attribution); organic-social click-throughs + UGC-driven product pages.
Social Media Manager
Glossier · New York, NY
Jun 2020Mar 2022
  • Co-managed IG community (1.2M followers); pioneered 'product launch listening tour' (DM-first feedback loop with 480 power-users per launch).
  • Launched the brand's TikTok presence (0 → 24k followers in 12 months).

Founder + Crisis Work

• Founder LinkedIn program: ghostwrote 156 LinkedIn longforms in 2024 for the founder ($14k follower growth); top 14 posts drove 38 inbound sales conversations + 4 enterprise deals closed. • Crisis response: managed 3 social crises in 2024 (negative review virality, supply-chain delay communication, customer escalation); 2-hour acknowledgment SLA; documented playbook adopted as the brand crisis policy. • Trend monitoring: surface 2-4 platform trends per week; brief team within 24 hours of trend identification; brand participation in top 38% of identified trends.

Tools + Stack

Production + Scheduling
Sprout Social (scheduling + listening)CapCut (TikTok editing)Descript (long-form editing)Notion + Airtable (calendar)
Listening + Creator
Brandwatch (social listening)Aspire / GRIN (creator management)Canva + Figma (creative)Linktree (link-in-bio)

Speaking + Education

• TikTok for Business Summit 2024 panelist — 'UGC creator pipelines that scale' (140 in-room). • BA — University of Miami, Communication + Media (2019).

Social Media Manager

1
Senior (DTC Multi-Platform)
See examples

Healthcare

· 7

Healthcare hiring is licensure-first at the recruiter stage. Each example below leads with state license + certifications, names the unit by bed count + acuity + ratio, and surfaces specialty competencies that differentiate beyond bedside basics.

Aisling Donovan, RDH

Registered Dental Hygienist · Local Anesthesia + Nitrous + CBCT (NY scope)
Brooklyn·[email protected]·+1 (718) 555-0381

Summary

RDH with 4 years private-practice experience (GP + perio). NY License #DH-7842 (active through 2027). Local Anesthesia + Nitrous Oxide certified (NY scope, 2022); CBCT operator-cleared (NY, 2023). Sees 9 patients/day across prophy + perio maintenance + SRP blocks; 6-month recall rate 84% (practice benchmark 78%). Dentrix G7 primary. CPR + BLS current through 2026.

Skills

Clinical scope
Local anesthesia administration (NY)Nitrous oxide administration (NY)SRP (quadrant + full-mouth)Locally-delivered antimicrobials (Arestin)Perio maintenance + 6-week re-eval
Imaging + Tech
BWX + PA + FMX + panoramicCBCT operator (NY scope, 2023)Intraoral camera + caries-detectionSealant placement
Practice + Compliance
Dentrix G7 (primary)Open Dental (prior practice)OSHA + HIPAA complianceRecall workflow + treatment plan presentation

Experience

Registered Dental Hygienist (RDH)
Atlantic Family Dental — GP + Periodontics · Brooklyn, NY
Aug 2022Present
  • Sees 9 patients/day (4 prophy + 3 perio maintenance + 2 SRP/new-patient blocks); 60-min prophy / 90-min perio appointments. Annual visit volume ~1,800.
  • Periodontal therapy: 4 SRP cases/week (quadrant + full-mouth); Arestin LDA on 14 cases/quarter; 6-week perio re-eval per protocol; periodontal-stability rate 78% across 2024 SRP cohort.
  • Radiographs: BWX, PA, FMX, panoramic, CBCT (NY scope-cleared 2023); reduced retake rate from 14% to 4% via positioning + technique refresher I led for the new hygiene hire.
  • 6-month recall rate 84% (practice benchmark 78%); recall-pre-appointment rate at end-of-visit 92%; co-led the practice's recall-call workflow rebuild that lifted 12-month recall by 6pp.
  • Local anesthesia on 4 SRP cases/week (NY scope-cleared 2022); zero adverse events across 380+ administrations in 2024.
Registered Dental Hygienist (RDH)
Park Slope Family Dentistry · Brooklyn, NY
Jul 2020Jul 2022
  • Saw 8 patients/day in a GP setting; first-attempt placement on local anesthesia + nitrous after NY scope clearance in 2022.
  • OSHA + HIPAA compliance lead; quarterly OSHA refresher training for 6 team members; zero OSHA citations across the 2-year tenure.
  • Sealant program: applied 380 sealants in 2021; 6-month follow-up retention 92%.

Licensure & Certifications

NY State Dental Hygiene License #DH-7842 (active through 2027)
NY State Education Department·Jul 2020
NBDHE (National Board Dental Hygiene Examination) — Pass 2020
Joint Commission on National Dental Examinations·Jun 2020
Local Anesthesia Administration (NY scope)
NY State approved post-grad course·Apr 2022
Nitrous Oxide Administration (NY scope)
NY State approved post-grad course·May 2022
CBCT Operator (NY scope-cleared)
NY State Department of Health·Jun 2023
BLS + CPR (current through 2026)
American Heart Association·Mar 2024

Education

Associate of Applied Science (AAS) in Dental Hygiene in Dental Hygiene
NYC College of Technology (CUNY) — CODA-Accredited Dental Hygiene Program
Aug 2018Jun 2020
  • Passed NBDHE on first attempt 6 weeks post-graduation. 480 clinical hours including 80 perio + 60 pediatric externship hours.

Dental Hygienist

1
Experienced (RDH, Local Anesthesia)
See examples

Marcus Beauchamp

NREMT-Paramedic · NY License · ACLS + PALS + PHTLS + CCP-C · FDNY EMS 5 yrs
Bronx·US·[email protected]·+1 (718) 555-0381

Summary

NREMT-Paramedic with 5 years of EMS service (3 EMT-B + 2 Paramedic post-medic school). NY State Paramedic License #EMT-12345 (active through 2027). ACLS + PALS + PHTLS + NRP + EVOC current; CCP-C certified (2023). 480 patient contacts/year on a high-volume FDNY unit; 14 advanced airways with 85% first-attempt success; field STEMI activation on 6 12-lead acquisitions. Field Training Officer + ACLS Instructor.

Licensure & Certifications

NREMT-Paramedic
National Registry of Emergency Medical Technicians
Sep 2022
NY State Paramedic License #EMT-12345 (active through 2027)
NY State Department of Health Bureau of EMS
Sep 2022
CCP-C (Critical Care Paramedic Certified)
International Board of Specialty Certification (IBSC)
Nov 2023
ACLS Provider + Instructor (AHA)
American Heart Association
Apr 2024
PALS Provider (AHA)
American Heart Association
Apr 2024
PHTLS (Prehospital Trauma Life Support)
NAEMT
Mar 2024
NRP (Neonatal Resuscitation Program)
American Academy of Pediatrics
Aug 2023
EVOC Instructor (NY state-approved)
Emergency Vehicle Operator Course
Jun 2022
FEMA ICS-100, 200, 700, 800
FEMA Emergency Management Institute
Aug 2019

EMS Experience

Paramedic + Field Training Officer (FTO)
FDNY EMS (Bronx 35-Adam) · Bronx, NY
Sep 2022Present

High-volume 911 EMS unit. ALS scope, FTO for new paramedic hires.

  • Paramedic on high-volume FDNY EMS unit; 6-8 calls/12-hour shift, 480 patient contacts/year; ALS interventions in 2024: 84 IV / IO starts, 14 advanced airways (8 ETT + 6 SGA), 38 12-lead ECGs with field STEMI alerts.
  • Advanced airway: 14 placements in 2024 (8 ETT, 6 SGA); first-attempt success rate 85%; capnography-confirmed on 100% of placements per protocol. Quarterly mannequin sim per QA requirements.
  • 12-lead ECG: 38 acquired in 2024; identified 6 STEMI in the field with cath-lab activation; door-to-balloon avg 62 min for the cohort (regional STEMI benchmark < 90 min).
  • Cardiac arrest outcomes: 8 ROSC achieved in 2024 across 14 worked arrests; pit-crew CPR + LUCAS device + early epi + capno-guided ventilation per ACLS protocol.
  • Field Training Officer for FDNY EMS Academy; precepted 4 new paramedics in 2024 through their 180-hour field internship; all 4 cleared agency credentialing on first review.
  • Run report quality: 480 reports filed in 2024 per NEMSIS standards; agency QA peer-review pass rate 96% (first review, no resubmits).
Paramedic — Critical Care Transport (CCT, per-diem)
Northwell Health Center for EMS · Long Island, NY
Jun 2023Present
  • Critical care transport (CCT) — 38 transports in 2024 (post-resuscitation, balloon-pump support, ventilator-dependent, sepsis bundle in transit); zero in-transit clinical incidents requiring escalation.
EMT-Basic
FDNY EMS (Brooklyn 32-Boy) · Brooklyn, NY
Aug 2019Aug 2022
  • EMT-B on a high-volume BLS unit; ~600 calls/year; BLS protocols across cardiac arrest, trauma, OB, behavioral health.
  • Paramedic school enrollment 2021; field-paramedic internship completed 2022 with FDNY field training; passed NREMT-P first attempt.

Teaching & Leadership

• ACLS Instructor (AHA-certified, 2023); taught 4 ACLS provider courses + 2 instructor-renewal courses in 2024 (combined 48 providers + 14 instructors recertified). • EVOC Instructor (NY state-approved, 2022); driver training for new EMS hires + recurring agency refresher. • Field Training Officer — FDNY EMS Academy (2024-present).

Education

Paramedic CertificateinEmergency Medical Services
Borough of Manhattan Community College — CAAHEP-Accredited Paramedic Program·New York, NY
Aug 2021Aug 2022
  • Field internship at FDNY EMS (180 hours); passed NREMT-P first attempt.

EMT / Paramedic

1
Senior (Paramedic)
See examples

Carmen Rivera-Delgado

CMA (AAMA) · Epic Champion · Bilingual ES/EN · 4 years primary care
Chicago·[email protected]·+1 (773) 555-0381

Summary

CMA (AAMA, 2022) at a 4-provider internal-medicine practice; rooms 24 patients/day across primary-care + Medicare-AWV visits. Phlebotomy 18 draws/day with 96% first-attempt success rate. Epic Hyperspace Champion-tier user + team trainer on Smart Phrases. Bilingual (English + Spanish) Patient Outreach Lead for 480-patient Spanish-speaking panel; HEDIS gap closure on this panel rose 64%→88% in 2024. BLS + CPR current through 2026.

Skills

Clinical
Phlebotomy (18/day, 96% first-attempt)12-lead EKG (6/day)IM/SubQ/ID injections (14/day)POC testing (glucose, A1c, strep, flu, COVID)Sterile-field setup (180+ procedures/year)
EHR + Admin
Epic Hyperspace (Champion-tier + team trainer)Athenahealth (prior practice)Insurance verification + prior authMyChart enrollment + messagingICD-10 + CPT basics
Outreach + Language
Spanish clinical fluency (interpretation)HEDIS gap closure + recall listsMedicare AWV coordinationPatient education + post-visit summaries

Experience

Medical Assistant (CMA)
Northwest Internal Medicine Associates (4-provider primary care) · Chicago, IL
Apr 2022Present
  • Roomed 24 patients/day across 4 providers; rooming time avg 8 min; vital signs + chief complaint + meds review + screening tools (PHQ-2, SBIRT) per visit; provider down-time during rooming reduced from 4 min/patient to under 1 min after the team's rooming-workflow rebuild.
  • Phlebotomy: 18 draws/day; 2024 success rate 96% on first attempt across 4,800 draws. EKG: 6 12-lead/day. IM injections: 14/day. POC testing: glucose, A1c, strep, flu, COVID, urine dipstick.
  • Epic Hyperspace Champion-tier user; team trainer on Smart Phrases + dot phrases; chart-close lag: same-day on 97% of encounters.
  • Patient outreach lead for the Spanish-speaking panel (480 patients); HEDIS gap closure on diabetes A1c < 8 in this panel rose from 64% to 88% in 2024.
  • Lead MA on the 2024 Medicare AWV initiative; 84% of eligible patients completed AWV (practice benchmark 71%).
Medical Assistant (RMA)
Lakeshore Family Practice · Chicago, IL
Aug 2020Mar 2022
  • Roomed 18 patients/day in a 3-provider family-practice setting; phlebotomy + EKG + injections workflow.
  • Cross-trained on front-desk admin (insurance verification, scheduling, referral routing); covered 280 admin shifts during PTO + onboarding gaps.
  • Mentored 1 new MA through her first 90 days; rooming workflow autonomy reached by week 6.

Certifications

Certified Medical Assistant (CMA)
American Association of Medical Assistants (AAMA)·Apr 2022
Registered Medical Assistant (RMA)
American Medical Technologists (AMT)·Jun 2020
Basic Life Support (BLS) — current through 2026
American Heart Association·Apr 2024
First Aid + CPR / AED
American Red Cross·Apr 2024

Education

Medical Assistant Certificate (12-month) in Medical Assisting
Malcolm X College (ABHES-accredited)
Aug 2019Jul 2020
  • 240 externship hours at Lakeshore Family Practice; passed RMA on first attempt 6 weeks post-graduation.

Medical Assistant

1
Experienced (CMA)
See examples

Dr. Camille Robinson

FNP-BC · Primary Care · 8 years · Panel of 1,400 patients · Texas + eNLC
Houston·[email protected]·+1 (713) 555-0192·linkedin.com/in/camille-robinson-np

Summary

Family Nurse Practitioner with eight years of primary-care practice across two clinic systems. Currently manage a patient panel of 1,400 at Pinecrest Primary Care; HEDIS scores in the top quartile across diabetes (HbA1c control 78%), hypertension (BP control 82%), and preventive-care screening (mammogram + colorectal). APRN — Texas + eNLC compact. DEA + FNP-BC.

Licensure & Certifications

APRN — Texas (Family Nurse Practitioner); eNLC compact
Texas Board of Nursing·
FNP-BC (Family Nurse Practitioner Board Certified)
ANCC·
DEA Registration (Schedule II-V)
U.S. DEA·
BLS + ACLS
American Heart Association·

Skills

Clinical
Chronic disease managementDiabetes (Type 1 + Type 2)Hypertension + cardiometabolicMental health screening + referralsWomen's health + reproductive
Systems
Epic (Ambulatory + MyChart)Athena ClinicalsHEDIS quality measures

Experience

Apr 2021Present
Family Nurse Practitioner
Pinecrest Primary Care · Houston, TX

Manage a patient panel of 1,400 across the adult primary-care practice. Collaborating physician: Dr. Sarah Chen. Average 22 patient visits per day; full prescriptive authority under Texas APRN regulations.

  • HbA1c control rate (Type 2 diabetes, ages 18-75): 78% — top quartile across the regional ACO of 14 clinics.
  • BP control rate (hypertension, ages 18-85): 82% — top decile in the ACO benchmark.
  • Preventive-screening rates: mammogram 84%, colorectal 76%, depression screening 91%. Each above the ACO median.
  • Co-led the Diabetes Stepped-Care protocol rollout with two physicians; 90-day HbA1c reduction for newly enrolled patients averaged 1.4 percentage points.
  • Precepted 4 FNP students from the University of Texas FNP programme through their 600-hour primary-care rotations.
Aug 2017Mar 2021
Registered Nurse, Adult Medicine
Memorial Hermann · Houston, TX

Inpatient RN on the 36-bed adult medicine unit. Earned MSN-FNP while practicing full-time; transitioned to NP role at Pinecrest after graduation.

  • Led the unit's diabetes-education programme; 30-day post-discharge readmission rate for diabetic patients fell from 14% to 7%.
  • Charge nurse on the night shift, two weekends per month for 16 months.

Education

Aug 2019May 2021
MSN-FNP in Family Nurse Practitioner
University of Texas Health Science Center, School of Nursing
  • Cum laude. 720 supervised clinical hours across primary care + women's health + paediatrics rotations.
Aug 2013May 2017
BSN in Nursing
Texas Woman's University
  • Sigma Theta Tau nursing honour society. NCLEX-RN passed first attempt, July 2017.

Professional Involvement

Member, American Association of Nurse Practitioners (AANP) since 2021. Member, Texas Nurse Practitioners (TNP). Active reviewer for the AANP Journal of the American Association of Nurse Practitioners (2 articles per year).

Nurse

2
Nurse PractitionerRegistered Nurse (Mid)
See examples

Olivia Kobayashi, PharmD, BCPS

Hospital Clinical Pharmacist · NAPLEX (2019) · NY License · BCPS (2022)
New York·[email protected]·+1 (212) 555-0381·linkedin.com/in/okobayashi-pharmd

Summary

Hospital clinical pharmacist at NYU Langone Tisch with 4 years post-PGY-1 residency. PharmD (NEU 2018) + NAPLEX (2019) + NY License #054312 (active through 2027) + DEA #FW9876543. BCPS-certified (2022). Verifies 280 orders/8-hour shift; documents 38 clinical interventions/shift with 84% acceptance. Antimicrobial stewardship rounds lead; co-authored 2024 antibiogram. APhA Pharmacy-Based Immunization Delivery certified.

Education & Training

Sep 2014May 2018
Doctor of Pharmacy (PharmD) in Pharmacy
Northeastern University Bouvé College
  • Rho Chi honor society. Graduate research focus on antimicrobial stewardship outcomes.
Jul 2018Jun 2019
ASHP-accredited PGY-1 Pharmacy Practice Residency in Pharmacy Practice
NewYork-Presbyterian Hospital

Licensure & Board Certification

NAPLEX (passed 2019) + NY MPJE (passed 2019)
NABP·Jul 2019
NY State Pharmacy License #054312 (active through 2027)
NY State Education Department·Aug 2019
DEA Registration #FW9876543 (renewal 2026)
Drug Enforcement Administration·Aug 2019
Board Certified Pharmacotherapy Specialist (BCPS)
Board of Pharmacy Specialties·Nov 2022
APhA Pharmacy-Based Immunization Delivery (biennial renewal current)
American Pharmacists Association·Sep 2019
BLS + ACLS (current through 2026)
American Heart Association·Apr 2024

Clinical Experience

Jul 2019Present
Clinical Pharmacist (BCPS)
NYU Langone Tisch Hospital · New York, NY
  • Verifies 280 medication orders/8-hour shift; documents 38 clinical interventions/shift (renal-dosing, drug-drug interaction, IV-PO conversion, antibiotic stewardship); intervention acceptance rate 84%.
  • Antimicrobial stewardship: reviewed 480 patients/month with antimicrobial orders > 72 hours; recommended de-escalation or discontinuation on 138 (29%); reduced avg broad-spectrum days-of-therapy by 1.4 days/patient across the cohort.
  • Order verification scope: TPN, chemotherapy (with BCOP support), pediatric dosing, renal-replacement-therapy adjustments, palliative care; verified 14,200 orders in 2024 with 4 verified-with-error events (all caught at the dispensing step).
  • Co-authored the institution's 2024 antibiogram update; led antibiotic stewardship rounds (3x/week) with the ID team — 14 rounds led independently as the rounding pharmacist.
  • Preceptor for 8 PharmD APPE rotations in 2024 across hospital + ambulatory settings; 2 students returned for PGY-1 residency match.
Jul 2018Jun 2019
PGY-1 Pharmacy Practice Resident
NewYork-Presbyterian Hospital · New York, NY
  • Completed ASHP-accredited PGY-1; 6 longitudinal rotations + 1 staffing component (weekend hospital pharmacy coverage).
  • Residency project: 'Implementation of pharmacist-led transitions-of-care service' (published in AJHP 2023 with co-authors).
  • Earned APhA Pharmacy-Based Immunization Delivery cert + BLS during residency year.

Publications & Presentations

• Kobayashi O, Patel R, et al. 'Implementation of pharmacist-led transitions-of-care service at a 600-bed academic medical center.' Am J Health-Syst Pharm. 2023;80(14):892-901. • ASHP Midyear 2023 — Oral presentation, 'Antimicrobial stewardship interventions in an academic ICU' (co-presented with the ASP team). • Poster — 'TPN safety review redesign in oncology patients.' ASHP Midyear 2022.

Memberships & Languages

• American Society of Health-System Pharmacists (ASHP), member since 2018. • American College of Clinical Pharmacy (ACCP), member since 2020. • Society of Infectious Diseases Pharmacists (SIDP), member since 2022. Languages: English (native), Japanese (conversational).

Pharmacist

1
Senior (Hospital Clinical, BCPS)
See examples

Maya Reyes, PT, DPT, OCS

Outpatient Orthopedic PT · OCS · Maitland L3 · Dry Needling Certified
Brooklyn·[email protected]·+1 (718) 555-0381·linkedin.com/in/mayareyes-dpt

Summary

Outpatient orthopedic physical therapist at OrthoNY PT with 4 years post-DPT (Columbia 2020) + 2 years post-OCS. NY State License #PT-3456 (active through 2027); NPTE pass 2020. Maitland Mobilization Level 3 (NAIOMT 2022); KinetaCore Dry Needling Level 2 (2022); BFR (Owens Recovery Science Level 1, 2023). 12-14 visits/day caseload (55% post-op, 30% chronic non-op, 15% acute MSK); 84% of post-op ACL patients reach LEFS > 70 by week 12.

Education & Residency

Aug 2017May 2020
Doctor of Physical Therapy (DPT) in Physical Therapy
Columbia University Vagelos College of Physicians and Surgeons
  • Type I Outpatient Ortho rotation at HSS (Hospital for Special Surgery, 12 weeks). Type II Acute Care rotation at NYU Langone Tisch (10 weeks). Type III Sports rotation with NYC Football Club's medical staff (8 weeks).
Aug 2020Aug 2021
Orthopedic Residency in Orthopedic Physical Therapy
NYU Langone Health — APTA-Credentialed Orthopedic Residency

Licensure & Specialty Certification

OCS (Orthopedic Clinical Specialist) — ABPTS
American Board of Physical Therapy Specialties·Nov 2022
NY State PT License #PT-3456 (active through 2027)
NY State Education Department·Aug 2020
NPTE Pass — 2020
FSBPT·Jul 2020
Maitland Mobilization Level 3 (NAIOMT)
North American Institute of Orthopedic Manual Therapy·Jun 2022
KinetaCore Functional Dry Needling Level 2
KinetaCore·Sep 2022
Blood-Flow Restriction (Owens Recovery Science Level 1)
Owens Recovery Science·May 2023
Graston Technique M1 + M2
Graston Technique·Aug 2021
BLS + CPR (current through 2026)
American Heart Association·Mar 2024

Clinical Experience

Sep 2021Present
Outpatient Orthopedic PT (OCS)
OrthoNY PT · Brooklyn, NY
  • Outpatient ortho caseload: 12-14 visits/day (avg 13), 4.2 units/visit; 60-min initial evals + 45-min follow-ups. Patient mix: 55% post-op (ACL/RTC/TKA/THA), 30% chronic non-op (low back, shoulder impingement, knee OA), 15% acute musculoskeletal.
  • Tracked outcomes via LEFS + DASH + Oswestry per protocol: 84% of post-op ACL patients reached LEFS > 70 by week 12 (clinic avg 76%); avg LEFS improvement across all post-op cases +28 points from eval to discharge (n=180 in 2024).
  • Manual therapy: Maitland L3 + Mulligan MWM + Graston M1+M2; applied across 6 ACL post-op patients on average per day for tibiofemoral + patellofemoral mobility restoration.
  • Dry needling on 38 patients in 2024 (KinetaCore L2, NY-scope-cleared); most common: upper-trap + sub-occipital + glute med + calf trigger points; zero adverse events.
  • Post-op ACL protocol ownership: 24 ACL reconstructions in 2024 from week 1 through week 24 RTS testing; 92% cleared for return-to-sport per protocol-aligned criteria (single-leg hop ≥ 90% LSI, IKDC > 80, TUG < 9s).
  • Clinical instructor for 4 DPT students in 2024 (8-week + 12-week Type I rotations); all 4 received passing CPI evaluations.
Jun 2022Present
Per-Diem Acute Care PT
NYU Langone Tisch Hospital · New York, NY
  • Acute care PT per-diem (1 day/week); caseload 8-12 patients/day (post-op ortho + neuro + medical); D/C planning + DME assessment + safe-mobility clearance per the inpatient care team.

Memberships & Languages

• APTA Orthopedic Section — member since 2020. • APTA Sports Section — member since 2022. • APTA Credentialed Clinical Instructor (CCIP) — 2023. Languages: English (native), Spanish (clinical fluency).

Physical Therapist

1
Senior (Outpatient Ortho, OCS)
See examples

Sara Voss, MD

Internal Medicine | ABIM Board-Certified | NY License #246810 | DEA #BV1234567
New York·[email protected]·+1 (212) 555-0381·linkedin.com/in/saravossmd

Summary

Internal Medicine attending with 4 years post-residency at NYU Langone Faculty Group Practice. ABIM Board-Certified (2022, MOC current through 2032). Empaneled panel: 1,840 patients; 2024 wRVU 6,200 (76th percentile MGMA IM); 2024 MIPS composite 88.4/100 (Exceptional Performer). Core teaching faculty for NYU IM residency; 2024 'Resident-Choice Teacher of the Year.'

Education & Training

Aug 2015May 2019
Doctor of Medicine (MD) in Medicine
NYU Grossman School of Medicine
  • Alpha Omega Alpha (AOA) honor society; Gold Humanism Honor Society.
Jun 2019Jun 2022
Residency (PGY-1 through PGY-3) in Internal Medicine
NYU Internal Medicine Residency
  • Chief Resident (Academic Year 2021-2022). Selected for the Primary Care Track.
Sep 2011Jun 2015
BA in Human Biology
Stanford University
  • Phi Beta Kappa; magna cum laude.

Board Certification & Licensure

ABIM Board-Certified — Internal Medicine (MOC current through 2032)
American Board of Internal Medicine·Sep 2022
NY State Medical License #246810 (active through 2027)
NY State Department of Health·Jul 2022
DEA Registration #BV1234567 (renewal 2026)
Drug Enforcement Administration·Aug 2022
ACLS + BLS (current through 2026)
American Heart Association·Mar 2024

Clinical Experience

Jul 2022Present
Attending Physician, Internal Medicine — Faculty Group Practice
NYU Langone Health · New York, NY

Outpatient primary care + inpatient teaching attending. Active privileges: NYU Langone Tisch + Mount Sinai West (telemetry + general med). Patient panel: 1,840.

  • Empaneled patient panel: 1,840 active patients (primary care, ages 18+). Annual wRVU: 6,200 (2024) — 76th percentile per MGMA Internal Medicine. Avg 22 encounters/clinic day across a 4-day clinic schedule.
  • 2024 MIPS composite score: 88.4/100 (Exceptional Performer); HEDIS gap closure: 92% on diabetes A1c < 8, 87% on BP control, 96% on annual depression screen; Press Ganey: 4.6/5 across 380 surveys.
  • Procedures (annual volume): joint injections (n=240, knee + shoulder + sub-acromial), skin biopsies + excisions (n=180), incision + drainage (n=120), nail removals (n=60), POCUS for thoracentesis + paracentesis (n=14, attending coverage).
  • Active inpatient privileges + telemetry coverage at NYU Langone + Mount Sinai West; 38 inpatient admissions through 2024 as the primary attending; transfer-out rate 4% (below division benchmark of 7%).
  • Core teaching faculty for NYU IM residency (12 residents/year); precepted 240+ clinic sessions; 'Resident-Choice Teacher of the Year' 2024 (top 5 of 84 faculty).
Jul 2021Jun 2022
Chief Resident, Internal Medicine
NYU Internal Medicine Residency · New York, NY
  • Chief Resident (1 of 4) for the 2021-2022 academic year; coordinated didactic schedule for 84 residents across 3 years of training.
  • Co-led the residency's QI curriculum redesign; new curriculum adopted across the program in AY 2022-2023.

Research & Publications

• Voss S, Patel R, Cohen M. 'Outpatient management of diabetes-related foot ulcer in primary care.' J Gen Intern Med. 2024;39(8):2114-2122. DOI: 10.1007/s11606-024-XXXXX (first author). • Patel R, Voss S, et al. 'Closing HEDIS gaps in a 1,800-patient primary-care panel: a quality-improvement intervention.' BMJ Quality & Safety. 2023;32(12):896-905. DOI: 10.1136/bmjqs-2023-XXXXX. • Voss S, et al. 'Telemedicine adoption patterns post-pandemic in an academic primary-care practice.' JAMA Network Open. 2022;5(4):e2210XXX (chief-resident research project).

Presentations

• Oral presentation — 'Closing HEDIS gaps in a 1,800-patient primary care panel.' SGIM Annual Meeting 2024, Toronto. • Poster — 'Telemedicine adoption post-pandemic.' SGIM Annual Meeting 2022, Orlando. • Grand Rounds — NYU Internal Medicine, 'Diabetes-related foot care in primary care' (April 2024).

Committee & Leadership

• Practice Improvement Committee — Chair (2023-present). Led 2024 HEDIS gap-closure initiative across 14 PCPs; division-wide diabetes A1c < 8 rate 78% → 92% in 12 months. • Quality Steering Committee — Member (2022-present). Represents primary care on the division-level quality dashboard. • Residency Recruitment Committee — Faculty member (2023-present). Reviewed 280+ applications and conducted 38 interviews in the 2024 cycle.

Awards & Memberships

• Resident-Choice Teacher of the Year — NYU Internal Medicine, 2024 (top 5 of 84 faculty). • Alpha Omega Alpha (AOA), elected 2018. • Gold Humanism Honor Society, inducted 2019. • Fellow, American College of Physicians (FACP) — 2024. • Society of General Internal Medicine (SGIM), member since 2019. Languages: English (native), Spanish (full professional — Press Ganey Spanish-speaker subset 4.8/5 across 84 surveys), German (conversational).

Physician

1
Attending (Internal Medicine)
See examples

Design

· 6

Design hiring is portfolio-first. The resume's job is to get the portfolio opened. Each example below leads with surface ownership, names the partner PM + engineer count, and links one primary portfolio URL — not three competing.

Leah Okonkwo

UX Designer · Research-led · IA + interaction · B2B SaaS
Chicago·[email protected]·+1 (773) 555-0148·leahokonkwo.design·linkedin.com/in/leahokonkwo

Summary

UX designer with four years on the platform team at Helix, a Series B B2B SaaS. Own the research + IA cadence for the merchant dashboard. Most recent project: tree-tested the new navigation across 32 participants — findability lifted from 47% to 78%, shipped to 100% of merchants in Q3.

Experience

UX Designer (Platform)
Helix · Chicago, IL
Feb 2023Present

Own the research + IA cadence for the merchant dashboard. Partner with two PMs and a 6-engineer team weekly on the planning roadmap.

  • Tree-tested the new navigation across 32 participants; findability lifted from 47% to 78%, shipped to 100% of merchants in Q3.
  • Ran 18 jobs-to-be-done interviews on the SMB tier; synthesis sourced two roadmap themes for the next two quarters.
  • Authored the design-research repository in Dovetail (now 120+ tagged insights); referenced across three product-area planning cycles.
  • Partnered with the lead PM on the dashboard IA rebuild; task-completion rate on key flows rose from 62% to 84% post-launch.
Junior UX Designer
Squarespace · New York, NY
Jul 2020Jan 2023

UX designer on the small-business surfaces team. Promoted from Associate to Junior in 14 months.

  • Co-led the formative usability study for the v3 site-builder; recruited 24 participants, ran 18 moderated sessions over 4 weeks.
  • Built the team's first IA testing playbook (tree testing + first-click testing + card sorting); now standard before any nav rebuild.

Portfolio

  • Helix dashboard IA rebuildCase study: research → IA → tree testing → ship
  • Squarespace v3 site-builder usabilityFormative usability protocol + findings + redesign

Skills

Research
Jobs-to-be-doneTree testingFormative usabilityCard sortingDovetail
Craft
FigmaIA + interaction designAccessibility (WCAG AA)

Education

MHCI in Human-Computer Interaction
Carnegie Mellon University
Sep 2018May 2020
  • Master's capstone: research-repository tooling for distributed UX teams.
BA in Cognitive Science
Northwestern University
Sep 2014May 2018

Designer

3
UX Designer (Mid)Product Designer (Mid)Senior Product Designer
See examples

Vivienne Marchetti

Senior Brand Identity Designer · 28 Brand Systems Shipped · Brand New Featured 2x
Brooklyn·[email protected]·+1 (718) 555-0381·viviennemarchetti.com (portfolio)·linkedin.com/in/vmarchetti·instagram.com/vmarchettidesign

Summary

Senior brand identity designer at a Brooklyn-based agency; shipped 28 brand systems for B2B SaaS + DTC clients (avg engagement +38% post-rebrand). Adobe Illustrator + Figma primary. Featured on Brand New twice in 2024 (Bevel + Linnea Health rebrands); Type Directors Club Certificate of Typographic Excellence 2023 (Quill annual report).

Skills

Tools
Adobe Illustrator (brand + type)Adobe Photoshop (comp + image)Adobe InDesign (brand guidelines + editorial)Figma + FigJam (web + UI surfaces)Cinema 4D Lite + After Effects (motion brand)
Specialty
Brand identity systemsLogo + mark designType design + custom typePackaging design (FDA + shelf-shock)Brand-guideline authorship
Industries + Methodology
B2B SaaS + DTC + nonprofitColor theory + token systemsPhotography directionIllustration commissioning

Experience

Senior Brand Identity Designer
Tessera Brand Studio · Brooklyn, NY
Sep 2021Present
  • Led the brand-identity refresh for Bevel (DTC men's grooming, 2024): logo, type system, color system, packaging system across 14 SKUs, website redesign coordination. Featured on Brand New (Jan 2024).
  • 2024 Bevel rebrand outcomes: Instagram engagement up 42% over 90-day post-launch window (vs 90 days pre-launch); paid-social CTR up 28%; product-page conversion up 14%.
  • Shipped brand systems for 28 clients (combined): 14 B2B SaaS, 8 DTC, 4 nonprofit, 2 hospitality. Repeat-client retention: 18 of 28 returned for a second project within 24 months.
  • Authored the brand guidelines for Quill (Series C SaaS, 80-page InDesign master): logo usage, type hierarchy, color tokens, photography direction, voice + tone. Now the canonical reference for the 280-engineer org.
  • Mentored 2 junior designers through their first independent client projects; both shipped sole-owner brand systems within 6 months.
Brand Designer
Pentagram-adjacent studio (small NYC agency) · New York, NY
Aug 2018Aug 2021
  • Co-designed the seasonal packaging system for a DTC food brand (4 SKUs/season, 4 seasons through 2020); FDA labeling compliance + shelf-shock-test passed first try on all 16 SKUs.
  • Designed 48 editorial spreads for a national lifestyle magazine across feature wells, departments, and front-of-book; coordinated with 8 editors on every issue close.
  • Partnered with 3 marketing leads + 1 illustrator + 2 copywriters on Q4 holiday campaigns; designed 28 asset variants across 4 channels; launched on schedule.

Awards & Recognition

• Brand New featured (Bevel rebrand, January 2024 + Linnea Health rebrand, July 2024). • Type Directors Club Certificate of Typographic Excellence (Quill annual-report typography, 2023). • AIGA New York portfolio review selected (2022). • Communication Arts Awards Annual — Honorable Mention (Bevel rebrand, 2024).

Education

BFA in Graphic Design
Rhode Island School of Design (RISD)
Sep 2014May 2018

Graphic Designer

1
Senior (Brand Identity)
See examples

Esmeralda Voss

Senior Brand Motion Designer · AE + C4D + Lottie · Vimeo Staff Pick 2024
Brooklyn·[email protected]·+1 (718) 555-0381·vossmotion.com (reel + portfolio)·vimeo.com/vossmotion·linkedin.com/in/evoss

Summary

Senior brand motion designer at an NYC agency; shipped 38 motion pieces for B2B SaaS + DTC clients in 2024 (16 brand sizzles, 12 product explainers, 10 UI motion sets). After Effects + Cinema 4D R26 + Octane primary; Lottie web exports for 4 product clients. Vimeo Staff Pick (Linnea Health product reveal, 2024); Motionographer featured 2× in 2024.

Skills

After Effects + Plugins
After Effects (Expressions + scripting)Duik Ángela (character rigging)Trapcode Suite (Particular, Mir)Bodymovin + Lottie + dotLottie export
3D + Finishing
Cinema 4D R26 + 2024Octane RenderRedshift RenderPremiere Pro + DaVinci Resolve (finishing)
Specialty + Practices
Brand motion + identity animationUI motion (Lottie web + reduced-motion)Character animation (Duik rigging)Render-farm workflow

Experience

Senior Brand Motion Designer
Tessera Brand Studio · Brooklyn, NY
Apr 2022Present
  • Led the brand-motion system for Bevel's 2024 rebrand: 4 brand sizzles (60s, 30s, 15s, 6s cuts), logo motion sequence, transition library (14 transitions), Lottie web exports for product onboarding (avg file size 42KB).
  • Cinema 4D R26 + Octane Render; built the product-reveal animation for Linnea Health's pillow launch (4 hero shots, 6 detail shots, avg 14-min render/frame); Vimeo Staff Pick + Brand New featured (July 2024).
  • Built a Lottie animation library for Quill's onboarding flow (14 illustrations animated in AE + dotLottie export); avg file size 38KB; load-impact on LCP < 50ms; partnered with frontend engineers on lazy-load + reduced-motion respect.
  • Shipped 38 motion pieces across 2024 (16 brand sizzles, 12 product explainers, 10 UI motion sets); industry split: 14 B2B SaaS, 8 DTC, 4 nonprofit, 2 hospitality.
  • Reduced average render time per frame on a 3D product reveal from 28 minutes to 8 minutes via Octane denoiser tuning + camera-cut reuse + render-farm GPU prioritization.
Motion Designer
Buck (NYC office) · New York, NY
Sep 2019Mar 2022
  • Designed character-animation rigs using Duik Ángela; 14 expressions + 8 walking cycles + 6 manipulation poses; reused across 4 explainer projects with avg 40% time savings per piece.
  • Coordinated the motion-design pipeline across 8 motion designers on a 14-week brand-launch campaign; designed the shared AE template + naming convention + render-farm batching workflow.
  • Authored the motion-design guidelines for Bevel's brand book (timing curves, transition durations, motion principles, reduced-motion alternatives); cited as canonical reference for all Bevel motion work.

Recognition

• Vimeo Staff Pick — Linnea Health product reveal (Aug 2024). • Motionographer featured 2× in 2024 (Bevel sizzle, Linnea reveal). • Brand New featured (Bevel rebrand, January 2024; Linnea rebrand, July 2024).

Education

BFA in Motion Graphics
School of Visual Arts (SVA)
Sep 2015May 2019
Animation Bootcamp + Character Animation Bootcamp in Motion Design
School of Motion
Jun 2018Apr 2019

Motion Designer

1
Senior (Brand Motion)
See examples

Mira Schreyer

Senior Product Designer · Owns Checkout E2E · Conversion 14% → 25%
Toronto·[email protected]·+1 (416) 555-0381·miraschreyer.design (portfolio)·linkedin.com/in/mschreyer

Summary

Senior product designer at a Series C SaaS; owns the merchant-checkout flow end-to-end (research → design → ship). Lifted trial-to-paid conversion 14% → 25% post v2 redesign (A/B test n=4,800, p<0.01); activation-step task completion 62%→84%. Contributed 8 patterns to the design system (adopted by 4 product teams). Config 2024 speaker.

Skills

Design + Tools
Figma (advanced — variables, dev mode, libraries)FigJamDesign tokens + atomic designWCAG 2.2 AA + accessibility annotation
Research + Methodology
Generative interviews (JTBD)Usability testing (Maze + moderated)A/B test instrumentation + analysisDesign sprints (Knapp framework)Dovetail + UserTesting
Product + Collaboration
HEART metrics + OKR partnershipCross-functional facilitationEngineering handoff (Figma Dev Mode + Storybook)Amplitude + Mixpanel (behavioral data)

Experience

Senior Product Designer
Quill · Toronto / Remote
May 2022Present
  • Owned the merchant-checkout flow end-to-end through 3 quarterly releases: research (n=18 interviews + 4 usability rounds), visual design (Figma + design tokens), implementation handoff (paired with 4 engineers), post-launch outcome analysis (A/B test instrumentation).
  • Lifted trial-to-paid conversion from 14% to 25% (post v2 checkout redesign, A/B test n=4,800, p<0.01); reduced abandonment at the payment step from 38% to 12%; raised dashboard 7-day retention 4pp post-onboarding rebuild.
  • Contributed 8 patterns to the design system (multi-step-form, async-loading, empty-state, error-recovery, async-form-validation, optimistic-update, modal-confirm, inline-edit); each shipped with Figma component + accessibility annotation + engineering implementation notes; adopted by 4 product teams within 6 months.
  • Partnered with 2 PMs + 4 engineers + 1 researcher + 1 data analyst on the checkout rebuild; led weekly design critique + biweekly research-debrief sessions; co-authored the post-launch retro doc.
  • Mentored 2 mid-level product designers through their first independent E2E feature ships; both shipped sole-owner surfaces with measurable business outcomes within 6 months.
Product Designer
Shopify · Toronto, ON
Aug 2019Apr 2022
  • Co-led a 5-day design sprint to validate the new pricing-page concept with 8 cross-functional stakeholders; clickable prototype tested with 24 customers; concept validated for implementation within the sprint.
  • Migrated the team from Sketch to Figma over 8 weeks; cataloged + redesigned 380 components; set up the Figma Library + variables-based token system; reduced cross-team component-divergence incidents from 12/quarter to 1/quarter.
  • Ran a WCAG 2.2 AA audit on the merchant dashboard surface (axe + manual screen-reader testing on NVDA + VoiceOver + JAWS); surfaced 28 violations + shipped remediation across 14 flows.

Speaking

• Config 2024 — 'Design tokens at scale: lessons from a multi-product token migration' (35-min talk, 480 in-room + 12k post-event views). • UX Toronto 2023 — 'Owning checkout end-to-end' (panel).

Education

BDes in Interaction Design
OCAD University
Sep 2015May 2019

Product Designer

1
Senior
See examples

Lior Ben-Ari

Senior UI Designer · 60-Component Design System · Variables-Based Tokens
Tel Aviv·IL

Profile

Senior UI designer at a Series C SaaS; owns the design system component library (60 Figma components, variables-based tokens for color + spacing + typography + radius). Shipped 24 micro-interaction patterns adopted across 14 product surfaces. Partnered weekly with 4 engineers on Dev Mode handoff; reduced design-implementation drift from 12/quarter to 1/quarter. Config 2024 workshop facilitator.

Skills

Figma + Systems
Figma (Auto Layout + variables + component properties + Dev Mode)Design tokens (variables-based)Atomic design + component libraryFigma plugin authorship (basic)
Visual Craft
Type scale + spacing scale designColor system (primitive + semantic tokens)Micro-interaction designBrand-aligned product UI
Motion + Handoff
After Effects + Lottie exportEngineering handoff (Dev Mode + CSS variables)Storybook integrationWCAG 2.2 AA (color contrast + focus)

Experience

Senior UI Designer
Quill · Tel Aviv / Remote
May 2022Present
  • Own the design-system component library (60 Figma components, variables-based tokens for color + spacing + typography + radius); designed 38 component variants across 8 component families; system used by 4 product teams + 80+ engineers.
  • Designed 24 micro-interaction patterns for the design system (button hover/active/disabled, focus rings, loading skeletons, empty states, async success/error transitions, modal open/close motion); each shipped with Figma prototype + Storybook reference + AE export for complex cases.
  • Owned the dashboard-redesign visual system: refined type scale 14→8 sizes, rebuilt color palette as token-based system (12 primitive + 38 semantic), tightened spacing to 4px-base scale; design audit passes rose 62%→96% on first review.
  • Partnered weekly with 4 engineers on Dev Mode handoff; co-authored the team's design-token spec shipped to engineering as CSS variable system; reduced design-implementation drift from 12/quarter to 1/quarter.
  • Built a Lottie animation library for the marketing site (14 illustrations animated in After Effects + Lottie export); avg file size 38KB; load-impact on LCP < 50ms.
UI Designer
Monday.com · Tel Aviv, IL
Aug 2019Apr 2022
  • Migrated the team's design system from Sketch + manual tokens to Figma + variables-based tokens over 8 weeks; cataloged + redesigned 380 components.
  • Authored the team's Figma file-organization conventions; reduced time-to-locate-existing-component from 4 min to 30 sec for new hires.
  • Built the team's design-QA dashboard (Figma plugin + Storybook visual-regression integration); auto-flags spacing / token / color drift between Figma source and production; caught 38 drift incidents pre-merge in 2021.

Community

• Config 2024 — workshop facilitator on 'Variables-based tokens in Figma' (3-hour workshop, 80 attendees); workshop materials open-sourced on Figma Community. • Published 3 Figma Community files (component libraries + token starter kits; combined 12k duplicates).

Education

BDes in Visual Communication
Bezalel Academy of Arts and Design · Jerusalem, IL
Oct 2015Jun 2019

UI Designer

1
Senior
See examples

Naomi Schreiber

Senior UX Designer · Research + Design System · Merchant Onboarding
Berlin·[email protected]·+49 30 555 0381·naomischreiber.design (portfolio)·linkedin.com/in/nschreiber

Summary

Senior UX designer with 6 years across two B2B SaaS companies. Owns the merchant-onboarding flow + the team's research repository (38 studies cataloged in Dovetail). Lifted activation-step task completion from 62% to 84% (post-redesign A/B, n=4,200, p<0.01) via a 6-week generative interview + iterative prototype + usability-test cycle. Published 3 case studies on UX Collective (combined 18k reads).

Skills

Research
Generative interviews (JTBD framework)Usability testing (Maze + moderated)Contextual inquiry + field studiesService blueprints + journey mapping
Tools
Figma + FigJamDovetail (research ops)Maze + UserTestingHotjar + Amplitude (behavioral analytics)
Accessibility + Methodology
WCAG 2.2 AA audits (axe + screen reader)HEART metrics + SUS scoringDesign sprints (Knapp framework)A/B test literacy (partnered with data)

Experience

Senior UX Designer
Quill · Berlin / Remote
Apr 2022Present
  • Lifted activation-step task completion from 62% to 84% (post-redesign A/B test, n=4,200, p<0.01); reduced time-on-task from 4.2 min to 1.8 min; SUS score rose from 64 to 81.
  • Ran 18 generative interviews (JTBD framework) + 14 usability tests (Maze-based, n=120) over 6 weeks; surfaced 3 priority unmet needs that drove the onboarding redesign roadmap.
  • Designed 8 new patterns for the design system (empty-state, error-recovery, multi-step-form, async-loading); each shipped with Figma library + accessibility-annotation overlay; adopted by 4 product teams within 6 months.
  • Partnered with 2 PMs + 4 engineers + 1 researcher on the merchant-onboarding rebuild; led 14 design-critique sessions across the project; partnered with data on activation-funnel instrumentation pre-launch.
  • Authored the team's research-ops handbook (Dovetail-based) + cataloged 38 prior research studies; reduced time-to-find-relevant-prior-research from 90 min to under 5 min.
UX Designer
Mollie · Amsterdam, NL
May 2019Mar 2022
  • Co-led a 5-day design sprint with 8 cross-functional stakeholders to validate the new pricing-page concept; produced a clickable prototype tested with 24 customers; concept validated for implementation within the sprint.
  • Ran a WCAG 2.2 AA audit on the merchant dashboard surface (axe + manual screen-reader testing across NVDA + VoiceOver + JAWS); surfaced 28 violations + shipped remediation across 14 flows.
  • Built the team's HEART metrics dashboard (Happiness, Engagement, Adoption, Retention, Task Success) per product surface; now drives the quarterly product-review meeting.

Publications & Speaking

• Published 3 case studies on UX Collective + Medium (combined 18k reads + 380 highlights), 2023-2024. • UX Australia 2024 — 'Activation funnels in B2B SaaS: a research case study' (35-min talk, 280 in-room).

Education

MA in Interaction Design
Universität der Künste Berlin
Oct 2017Apr 2019

UX Designer

1
Senior
See examples

Creative

· 4

Creative hiring is portfolio-first — the resume's job is to get the portfolio opened. Each example below leads with publication credits or client roster, names the tool stack, and points to one primary portfolio URL.

Kassandra Ivanova-Reyes

Section Editor · AI Beat · 8 Writers + 14 Freelance · 380 Stories · 4M MV
Brooklyn·[email protected]·+1 (718) 555-0382·linkedin.com/in/kassandra-ivanova-editor

Summary

Section editor for AI + Emerging Tech at a 14M MR publication; manage 8 staff writers + 14 freelance contributors; shipped 380 stories in 2024 (4 SABEW wins + 1 ONA finalist); section drove 4M monthly pageviews + 38k newsletter signups. Led Sanity CMS migration. Columbia J-School 2014.

Experience

Section Editor — AI + Emerging Tech
The Verge · Brooklyn, NY
Jun 2021Present
  • Edited 380 stories in 2024 (avg 4 editorial passes per story); 14 long-form features (avg 4,800 words); section's pageviews +28% YoY; time-on-page +14% YoY.
  • Hired 4 staff writers in 2024 (2 internal promotions + 2 external); mentored 3 junior writers through their first features; co-built editorial onboarding (60-page handbook + 4-week ramp curriculum).
  • Section awards: 4 SABEW wins + 1 ONA finalist + 2 SFJ nominations in 2024 (writers under my section).
  • Workflow: led Sanity CMS migration from WordPress (14-week project with product team); rebuilt editorial-pitch workflow in Notion; story cycle-time 14 days → 9 days.
  • Long-form investigative project lead: shepherded 4-month investigation from pitch to publication (4 reporters, $48k freelance + travel budget); SABEW Best in Business 2024 outcome.
Senior Writer + Line Editor
MIT Technology Review · Cambridge, MA
Sep 2017May 2021
  • Combined IC + line-editor role; line-edited 84 stories/year while shipping own bylines.
  • Co-led the 2020 editorial-handbook overhaul (used by 38 staff + contributors).
Staff Writer + Line Editor
Wall Street Journal · New York, NY
Aug 2014Aug 2017
  • 3 years at WSJ; tech + business beat; rotated through line-editor role on 2 different desks.

Awards + Recognition (Section)

• SABEW Best in Business 2024 (section investigation). • 3 additional SABEW category wins 2024. • ONA finalist 2024. • SFJ Best Long-Form Nominations 2023 + 2024 (writers under my section).

Tools + Workflow

Editorial Systems
Sanity CMS (4 yrs primary)Notion + Asana + AirtableChartbeat + Parse.ly + GA4
Style + Other
AP Stylebook + Chicago + outlet styleSubstack + Beehiiv (newsletter)

Education

Master of Science in Journalism
Columbia University Graduate School of Journalism
Aug 2013May 2014

Editor

1
Senior Section Editor
See examples

Inés Beaumont-Karpinski

Portrait Photographer · 84 Shoots · NYT + Wired + Bloomberg · Sony A1 · AOP '24
Brooklyn·[email protected]·+1 (718) 555-0383·inesbeaumont.com (portfolio)·instagram.com/ines.b.studio

Summary

Editorial portrait photographer; 84 shoots in 2024 for NYT + Wired + Bloomberg + The Atlantic + Forbes; published 14 covers; AOP Awards 2024 Editorial Category finalist; Communication Arts Photography Annual 2024 (2 images selected). $148k freelance revenue. Sony A1 + Profoto kit.

Experience

Freelance Editorial + Commercial Photographer
Ines Beaumont Studio (self-employed) · Brooklyn, NY
Feb 2023Present
  • Editorial shoots: 84 in 2024 across 28 clients; avg 2-3 setups/shoot; 14 cover shoots (NYT Magazine, Bloomberg, Forbes); shoots ranged from 30-min on-location portraits to 8-hour studio + multi-setup features.
  • Client relationships: recurring with NYT (12 assignments/year), Wired (8), Bloomberg (6), The Atlantic (4); 38 art-director relationships; 4 repeat clients moved with me when I transitioned from staff to freelance 2023.
  • Revenue + business: $148k freelance revenue 2024 (38% editorial + 42% commercial + 20% prints + licensing); managed via Honeybook (contracts) + QuickBooks Self-Employed (invoicing); ASMP standard contract template + model releases on every shoot.
  • Commercial: 28 commercial shoots in 2024 (brands include Patagonia + Glossier + Allbirds + Apple Health); avg $4,800/shoot; 4 multi-day campaigns.
  • Production: assist team of 2 freelance assistants (rotating); built a vetted vendor list of 14 makeup artists + 8 hair stylists + 4 stylists across NYC + LA.
Staff Photographer
Bloomberg (editorial features desk) · New York, NY
Apr 2020Jan 2023
  • 3 years on the editorial features desk; 220 published assignments in tenure.
  • Transitioned to freelance Q1 2023; 4 recurring assignment desks moved with me.
Photo Assistant
Various NYC studios + senior photographers · New York, NY
Aug 2017Mar 2020
  • Assisted on 280+ shoots across editorial + commercial + advertising; learned lighting + production + post-workflow from 8 senior photographers.

Awards + Recognition

• AOP Awards 2024 — Editorial Category Finalist. • Communication Arts Photography Annual 2024 (2 selected images). • POYi Merit Award 2024. • Photo Director magazine 'Photographers to Watch' feature 2024. • 2 images at World Press Photo Open Submission 2024 (climate documentary work).

Gear + Workflow

Cameras + Lighting
Sony A1 + A9 III (primary bodies)24-70 GM + 70-200 GM + 35 GM (primary lenses)Profoto B10 + B1X + softbox / octa kit
Post + Business
Capture One Pro (tethering + culling)Lightroom Classic + PhotoshopHoneybook + QuickBooks Self-Employed

Memberships

ASMP member · AOP member · Wonderful Machine roster (juried) · NPPA digital member.

Photographer

1
Editorial Portrait Photographer (Freelance)
See examples

Cosima Engström-Reyes

Brand Video · 38 Projects · Patagonia + Allbirds + Glossier · Sony FX6 · Vimeo SP '24
Los Angeles·[email protected]·+1 (323) 555-0381·cosimaengstrom.com (reel)·vimeo.com/cosimaengstrom

Summary

Brand videographer; 38 projects in 2024 for DTC + SaaS clients (Patagonia, Allbirds, Glossier, Quill); $184k freelance revenue; Sony FX6 + DaVinci Resolve workflow; Vimeo Staff Pick selection 2024; 2 brand films at SXSW Online 2024; Clio shortlist (Branded Content).

Experience

Freelance Brand + Commercial Videographer
Cosima Engström Studio (self-employed) · Los Angeles, CA
Apr 2021Present
  • Project work: 38 brand projects 2024; 14 product launches (60-90 sec social cuts), 8 founder-story features (3-5 min documentary), 6 testimonial campaigns (4-12 cuts each), 4 commercial campaigns (15s + 30s + 60s deliverables); avg 4 deliverables per project.
  • Brand roster: Patagonia (4 projects), Allbirds (3), Glossier (2), Quill (4), Apple Health (1), Tracksmith (2); recurring relationships with 6 in-house creative leads + 4 agency producers.
  • Camera + audio + lighting: Sony FX6 + FX3 (B-cam) + Sony GM lenses; Sennheiser MKH 416 + Rode NTG-3 + Lectrosonics wireless; Aputure 300x + 600x + Nanlite.
  • Edit + color: DaVinci Resolve Studio (primary, 3 yrs); Adobe Premiere + After Effects (motion); ProRes 422 HQ workflow; custom DCTL color nodes for skin-tone consistency across LED + sun-lit shoots.
  • Revenue + business: $184k freelance revenue 2024 (62% brand + 28% commercial + 10% editing-only); managed via Honeybook (contracts) + Bonsai (invoicing); WGA + ASMP-aligned IP contracts.
In-House Video Producer
Heartland DTC (DTC startup) · Los Angeles, CA
Jun 2018Mar 2021
  • 3 years in-house at a DTC startup; produced 84 brand videos in tenure (product, founder, testimonial, social).
  • Built the team's in-house video pipeline from scratch; transitioned to freelance Q2 2021.

Recognition

• Vimeo Staff Pick 2024 (1 brand film for Patagonia). • 2 brand films at SXSW Online 2024 (selected showcase). • Clio Awards 2024 shortlist (Branded Content). • Featured in Stash Media Vol 162. • Documentary side project: ongoing climate-displaced communities documentary (28 months); 14 subjects; 38 hours of footage; partnered with The Atlantic for distribution.

Stack + Workflow

Camera + Audio + Lighting
Sony FX6 + FX3 (B-cam) + Sony GM lensesSennheiser MKH 416 + Lectrosonics wirelessAputure 300x + 600x + Nanlite lighting
Edit + Color + Workflow
DaVinci Resolve Studio + Color (3 yrs)Adobe Premiere + After Effects (motion)Frame.io + Aspera + Vimeo Premium delivery

Education + Team

BFA in Film + Television Production
NYU Tisch School of the Arts
Aug 2014May 2018
  • Production team: regular collaborators include 2 ACs + 2 sound mixers + 1 gaffer + 2 colorists + 1 motion designer.
  • Certified Blackmagic Design Resolve Colorist (2024).

Videographer

1
Senior Brand Videographer (Freelance)
See examples

Saoirse Ní Cheallaigh-Park

Staff Writer · AI Policy Beat · 14M MR · 84 Bylines/Yr · SABEW '24
Brooklyn·US

Profile

Staff writer covering AI policy + emerging-tech regulation at a 14M monthly-readers publication; 84 bylines in 2024 (4 cover features); 2 pieces syndicated by Reuters; co-authored 2024 investigation that won SABEW Best in Business. Previously at MIT Technology Review. Published in NYT + Wired + The Atlantic.

Experience

Staff Writer — AI Policy + Emerging Tech
The Verge (14M monthly-readers publication) · Brooklyn, NY / Remote
Jun 2022Present
  • Bylines: 84 in 2024 (62 reported pieces + 14 explainers + 8 long-form features); features avg 6,800 pageviews + 380 social shares; longest-running explainer series (4 articles, 280k combined pageviews) drove 8,400 newsletter signups.
  • Investigation: led 4-month investigation into AI training-data licensing practices (co-authored with 2 reporters + 1 data team member); 14 sources + 4 FOIA requests; published 8,400-word feature Sept 2024; SABEW Best in Business 2024.
  • Reuters syndication: 2 pieces syndicated to Reuters in 2024 (combined estimated 4M cross-outlet reach); built relationships with 4 Reuters editors for future syndication.
  • Cross-functional: weekly pitch meetings with section editor + ME; partnered with photo (4 photographers) + video (8 video producers) on feature multimedia packages; co-built the AI-coverage glossary with FT, used by 38 reporters across the newsroom.
  • Source-building: maintain 184 active source contacts (in Airtable); 38 senior-executive sources, 84 researcher / engineer sources, 62 policy + regulator sources; monthly check-in cadence with top 14 sources.
Senior Editorial Staff Writer
MIT Technology Review · Cambridge, MA
Apr 2019May 2022
  • Covered AI + biotech beat for 3 years; 4 cover features (combined 480k pageviews + 14k social shares).
  • Built relationships with 38 sources across MIT + Stanford + UC Berkeley research labs that still inform current beat.
Freelance Contributor
Wired + The Atlantic + Stratechery + others · Various
Aug 2017Mar 2019
  • 38 pieces across 6 outlets over 18 months; built portfolio + recurring relationships before moving in-house.
  • Cover feature at Wired ('The AI Safety Researcher Nobody Reads', Q3 2018) drove 380k pageviews + The Daily quotation.

Awards + Recognition

• SABEW Best in Business 2024 (for AI training-data licensing investigation). • SFJ Best Long-Form Nomination 2024. • ONA finalist 2023 (excellence in technology reporting). • Loeb Award nominee 2022 (for cover feature on AI safety research).

Tools + Workflow

Editorial Stack
Sanity CMS (4 yrs primary)AP Stylebook + outlet-specific styleChartbeat + Parse.ly (audience)Muck Rack + Authory (portfolio)
Research + Workflow
Airtable source database (184 sources)Otter.ai + Trint (transcription)FOIA request workflow + records review

Education

Master of Science in Journalism (Investigative concentration)
Columbia University Graduate School of Journalism · New York, NY
Aug 2016May 2017

Writer

1
Senior Editorial Staff Writer
See examples

Administrative

· 3

Administrative hiring grades on the executive scope you've supported and the systems you've owned. Each example below names the org size, the calendar volume managed, and the tool stack (Concur, Coupa, Workday) inline.

Imogen Tessaro-Whitfield

Sr EA · CEO + COO · 4-Yr Tenure · 180 Mtgs/Wk · 38 Intl Trips · $480k T&E
San Francisco·US·[email protected]·+1 (415) 555-0381·linkedin.com/in/imogen-tessaro

Summary

Senior EA to CEO + COO at a 1,400-person Series D SaaS ($140M ARR); 4-year tenure with the CEO. Owns calendar (180 mtgs/wk across 4 time zones), travel (38 international + 84 domestic trips/year, $480k T&E), board prep (8 board meetings/year + 4 committee meetings). CoS-adjacent project leadership.

Experience

Senior Executive Assistant to CEO + COO
Quill (Series D SaaS, 1,400 employees, $140M ARR) · San Francisco, CA
Apr 2021Present
  • Calendar: 180 meetings/week across CEO + COO + 4 time zones; conflict resolution rate 14/week; weekly 1:1s with 28 direct + dotted-line reports; quarterly off-sites + 4 board cycles built into the year well ahead.
  • Travel: 38 international + 84 domestic trips in 2024 ($480k T&E); preferred-vendor relationships with 4 airlines + 6 hotel groups + 2 ground transport vendors; built CEO's travel-profile binder (passport copy, allergies, seat preferences, hotel preferences by city, embassy contacts).
  • Board: 8 board meetings/year + 4 committee meetings (audit, comp, nom-gov, special) + 4 investor updates; coordinate materials prep with CFO + Legal across a 2-week pre-board calendar; secured all board books in DocuSign rooms + maintained the board portal in DiligentBoards.
  • Discretion: NDA-covered access to comp data + board materials + acquisition discussions; supported 2 acquisition closings + 1 senior leadership transition in 2024 — coordinated 12 confidential meetings + 24 deal-related expense items without leak.
  • CoS-adjacent: led 2 cross-functional projects in 2024 — annual all-hands (380 attendees, 8 break-out tracks) + executive succession plan rollout (12 L-team members briefed in confidential 1:1s); ran the weekly E-team meeting + built the E-team Notion workspace (OKRs + weekly readouts).
Executive Assistant to CMO
Quill · San Francisco, CA
Mar 2019Mar 2021
  • Supported CMO + 8 marketing-leadership-team direct reports; led off-site planning for 2 marketing leadership off-sites/year.
  • Promoted to Senior EA-to-CEO + COO Q2 2021 after CMO transitioned out + internal recommendation chain placed me.
Administrative Coordinator
Anthelion Consulting · San Francisco, CA
Jul 2017Feb 2019
  • Supported a partner + 12-person consulting team; calendar + travel + expense ownership across $280k annual T&E.

Tooling + Stack

Workspace + Comms:Google Workspace (4 yrs primary)Microsoft 365 + Outlook (prior role)Slack + ZoomNotion (E-team workspace owner)
Travel + Expense + Governance:Concur + Navan (TripActions)Brex + Ramp + Bill.comDocuSign + Adobe SignDiligentBoards + BoardEffect

Certifications + Recognition

CAP — Certified Administrative Professional
International Association of Administrative Professionals (IAAP)
Sep 2022
Notion Certified
Notion Labs
Nov 2023

Education

BAinEnglish + Business Administration (minor)
UC Berkeley·Berkeley, CA
Aug 2013May 2017

Executive Assistant

1
Senior EA to CEO + COO
See examples

Thandiwe Ferreira-Okonkwo

Office Mgr · 280-Person HQ · 38k Sqft · $1.4M Budget · 2 Moves + 1 Build-Out
Austin·US·[email protected]·+1 (512) 555-0381·linkedin.com/in/thandiwe-ferreira-workplace

Profile

Office Manager for a 280-person HQ (38,000 sqft, $1.4M annual budget); 4-year tenure; led 2 office moves + 1 build-out + 14 vendor renegotiations (combined annual savings $148k). Partners with People + Finance + IT + Security. Envoy + Robin + Eden + Notion + Slack stack. Fitwel certified.

Experience

Office Manager (HQ)
Quill (Series D SaaS, 1,400 employees globally) · Austin, TX
Apr 2021Present
  • Budget: $1.4M annual office opex ($840k vendor contracts + $280k food + $180k events + $100k supplies); FY24 closed at $1.36M (-2.8% to plan); FY25 plan built in partnership with FP&A + variance reviewed monthly.
  • Vendor management: 14 vendor renegotiations in 2024 (cleaning, security, food + coffee, parking, building services); combined annual savings $148k; led RFP for new cleaning vendor — 14 bids, scored 38 criteria, closed at -18% to prior contract while improving SLA from 92% to 98%.
  • Office move: led 184-employee relocation from a 28,000 sqft space to a 38,000 sqft space (Q2 2024) — 14-month planning + 4-week packing + 2-day move + 2-week settle; budget $480k actual vs $520k planned (-8%); zero work-from-office downtime during the move week itself.
  • Experience: led the office through Hybrid 2.0 redesign — built 4 collaboration zones + 14 phone booths + a 28-seat town hall; office utilization went from 38% (Mon-Thu avg) to 64% over 6 months; employee survey 'office is a place I want to be' went from 6.2 to 8.4.
  • Build-out: partnered with JLL (broker) + Suffolk (GC) + Gensler (architect) on 14-week tenant-improvement build-out (4 conference rooms + 8 huddles + lab + lobby refresh); on time + 4% under budget.
Workplace Coordinator
Anthelion Consulting · Austin, TX
Jun 2018Mar 2021
  • Supported a 140-person office; owned vendor management + events + onboarding-desk setup.
  • Led the 2019 office move (84 employees, 18,000 sqft space); on time + on budget.

Tooling + Stack

Workplace Platforms
Envoy (visitor + delivery)Robin (desk + room booking, 280 seats)Eden (workplace platform)Brivo (access control, integrated with Okta)
Procurement + Finance
Concur + Brex + RampBill.com + DocuSignNotion + Slack workflows

Certifications + Recognition

WELL AP — Building Standard for Health
International WELL Building Institute·Apr 2023
Fitwel Champion
Center for Active Design·Nov 2022
FMP — Facility Management Professional
IFMA·Sep 2022

Education

BBA in Management
University of Texas at Austin · Austin, TX
Aug 2014May 2018

Office Manager

1
Senior Office Manager (HQ)
See examples

Yolanda Pereira-Mendoza

Receptionist · 280-Employee HQ · 38 Visitors/Day · ES + EN + PT
Miami·[email protected]·+1 (305) 555-0381

Summary

Corporate HQ receptionist at a 280-employee SaaS office; 38 visitors/day + 80 incoming calls/day + 14 daily delivery intakes; Envoy + Slack + Google Calendar + Zoom Phone stack; bilingual Spanish + English + functional Portuguese; 4-year tenure with the same office. Zero security incidents.

Experience

Receptionist + Front-Desk Lead
Quill (Series D SaaS, 280-person HQ) · Miami, FL
Apr 2021Present
  • Phone: avg 80 incoming calls/day on a 4-line system (Zoom Phone); routed 24 daily calls to People + 18 to Finance + 22 to Sales + 16 internal directory; built the routing reference card (used by 2 backup receptionists).
  • Visitors: 38 daily check-ins via Envoy (peak 64 on Tuesday/Wednesday); workflow includes NDA prompt + photo capture + Slack-channel ping to host + badge issuance; zero security incidents in 4 years.
  • Scheduling: 14 conference rooms + 8 huddles managed via Robin; resolve 6-8 booking conflicts/day; weekly room-utilization report sent to Office Manager + People; identified + flagged 4 chronic room-hoarding teams.
  • Languages: English (native), Spanish (heritage fluency), Portuguese (functional); served 14 international visiting executives in 2024 — assisted with multilingual reception, taxi + transport coordination, and translation on 2 deal-related meetings.
  • Coverage + training: trained 2 backup receptionists on the full front-desk SOP (phone + visitor + scheduling + mail); 12 PTO days in 2024 with zero front-desk gaps; promoted from Front-Desk Associate to senior Receptionist + Front-Desk Lead 2023.
Receptionist
Magnolia Health Clinic · Miami, FL
Jul 2018Mar 2021
  • Medical front desk at a 4-provider primary-care clinic; HIPAA-compliant intake + Athena EMR + insurance verification; avg 84 patient check-ins/day.
  • Bilingual Spanish + English reception for a primarily Spanish-speaking patient population (62% of intake).

Tooling + Stack

Front-Desk Platforms
Envoy (visitor + delivery)Robin (room booking)Zoom Phone (4-line)Brivo (badging)
Workspace + Comms
Slack workflowsGoogle Workspace + Microsoft 365Athena Health (prior role)

Certifications + Languages

Notary Public (Florida, expires 2027)
State of Florida·Aug 2023
HIPAA Privacy + Security (last renewal 2021)
Magnolia Health Clinic (in-house)·Jan 2021
CPR + AED Certified
American Red Cross·Feb 2024

Education

Associate of Arts in Business Administration
Miami Dade College
Aug 2016May 2018

Receptionist

1
Corporate HQ Receptionist (Bilingual)
See examples

Human Resources

· 1

HR hiring panels grade on the people-program scope you've owned and the business-partner outcomes you've driven. Each example below names headcount supported, programs designed end-to-end, and partner functions explicitly.

Tiana Adams

HR Business Partner · 600 employees · SHRM-CP · Workday HCM
Boston·[email protected]·+1 (617) 555-0148·linkedin.com/in/tianaadams-hr

Summary

HR Business Partner with five years of B2B SaaS HR experience. Currently support 600 employees across the engineering org at Vellum (Series B). SHRM-CP certified. Workday HCM + Greenhouse + Culture Amp. Most recent work: led the FY24 compensation refresh + the company's first DEI hiring scorecard.

Certifications

SHRM-CP (Certified Professional)
SHRM·Aug 2022

Skills

Function
Compensation bandingEmployee relationsPerformance management cycleMulti-state employment compliance
Systems
Workday HCMGreenhouse (ATS)Culture Amp + LatticePave (compensation)

Experience

HR Business Partner
Vellum · Boston, MA
Apr 2022Present

HRBP supporting 600 employees in the engineering org. Report to the Senior HR Manager; partner weekly with the VP of Engineering + the engineering Director cohort.

  • Led the FY24 compensation refresh for the engineering org (320 employees); rolled out standardised salary banding via Pave with the VP of Engineering.
  • Designed and shipped the company's first DEI hiring scorecard with TA + the head of engineering; underrepresented hires increased from 18% to 31% of new-hire cohort.
  • Investigated and resolved 14 ER cases in FY24; zero litigation, all closed within the company's 30-day SLA.
  • Built the company's first PIP framework with a 30/60/90 cadence; PIP completion rate (improvement vs separation) rose from 22% to 53%.
HR Specialist
Genesys Bio · Cambridge, MA
May 2020Mar 2022

HR Specialist supporting the R&D org (180 employees). Promoted to HRBP after 22 months.

  • Owned the FMLA + ADA accommodation processes; reduced average processing time from 11 days to 5.
  • Authored the company's first standardised exit-interview protocol; insights drove the FY22 retention strategy.

Education

BS in Industrial and Labor Relations
Cornell University, ILR School
Sep 2016May 2020
  • Concentration in human resources studies. Beta Gamma Sigma.

HR Manager

2
Mid-levelSenior
See examples

Product

· 1

Product manager hiring is more competitive than nearly any other tech role. Each example below names a specific product surface, pairs work with the decision it informed, and demonstrates framework fluency through application — not skill lists.

Jake Liu

Associate Product Manager · Growth + activation
Seattle·US·[email protected]·+1 (206) 555-0143·github.com/jakeliu·linkedin.com/in/jakeliu

Education

BSc / BBA in Computer Science + Business Administration (dual degree)
Carnegie Mellon University
Sep 2021May 2025

Skills

Tools
AmplitudeMixpanelFigmaNotionSQL
Disciplines
Customer discoveryExperimentationProduct analytics

Awards

Stripe APM Cohort — 2025 (offered out of 5,400+ applicants)
Stripe·Apr 2025

Profile

Rotational APM at Stripe, finishing the second of three rotations (currently on the merchant-onboarding team). Recent CS + Business graduate from CMU; previously interned on the data team at Notion. Shipped two production experiments — one lifted first-week activation by 9 points.

Experience

Associate Product Manager (Rotational)
Stripe · Seattle, WA
Jul 2025Present

Stripe APM cohort 2025. First rotation: merchant-onboarding. Two rotations remaining (payments + identity).

  • Shipped the merchant-checklist experiment with a 3-engineer team; first-week activation lifted from 47% to 56% (n=18,000 merchants).
  • Ran 14 customer interviews on the SMB onboarding funnel; synthesis drove the H2 roadmap's account-setup theme.
Product Analytics Intern
Notion · San Francisco, CA
Jun 2024Aug 2024
  • Built the activation-funnel dashboard in Amplitude; identified the 'workspace-with-2-members' breakpoint that became the team's North Star metric.

Projects

CMU CourseFlow
Jan 2024
Next.js · PostgreSQL

Co-built a course-planning tool used by 3,800 CMU students (~28% of undergrads). Owned product roadmap + customer interviews; partnered with two engineers. Featured in CMU's official student-tools list.

Product Manager

3
Associate (APM)Mid-levelSenior
See examples

Education

· 6

Teaching hiring grades on subject + grade + student outcomes. Each example below names the school context, the cohort size, and surfaces measurable student outcomes alongside curriculum work.

Esperanza Müller-Quintanilla

HS Counselor · 280 Caseload · 96% Grad · 78% College · 92% FAFSA
San Bernardino·US·[email protected]·+1 (909) 555-0381

Profile

High school counselor at a 1,400-student Title I HS (62% F/RL); caseload 280 (grades 11-12); 4-year graduation 96% (state 87%); 78% college enrollment (state 64%); 92% FAFSA + 100% Cal Grant completion. CA PPS credential + bilingual Spanish + ASCA National Conference presenter 2024.

Experience

Senior High School Counselor (Grades 11-12)
Cajon High School (San Bernardino City USD, 1,400 students, Title I) · San Bernardino, CA
Aug 2020Present
  • Outcomes 2024: 96% 4-year graduation (state 87%); 78% college enrollment (state 64%); 92% FAFSA completion + 100% Cal Grant; 14 students earned community-college dual-enrollment credit; 4 students earned full-tuition merit scholarships.
  • Program model: ASCA National Model alignment with Tier 1 (4 classroom lessons/grade/year), Tier 2 (4 small-group programs — grief, college-app, anxiety, study-skills; 38 students served), Tier 3 (38 individual ongoing counseling caseload).
  • Crisis + clinical: led 14 suicide-screening (Columbia Protocol) sessions in 2024 + 4 mandated-report calls; co-led 4 child welfare check coordination with district MH team; partnered with 504/IEP teams on 28 students.
  • College access: 280-student grade-12 caseload; led 14 FAFSA workshops (220 family attendees); built college-app curriculum (8 lessons, used by 4 colleagues); 4 first-gen students admitted to top-14 colleges.
  • Bilingual + cultural: Spanish (heritage fluency); led 14 family meetings in Spanish + reviewed 28 parent communications in Spanish; co-led the school's First-Gen College Club.
Middle School Counselor
Sierra Middle School (San Bernardino City USD) · San Bernardino, CA
Aug 2017Jul 2020
  • Counselor at a 1,100-student MS; caseload 320; ran 6 SEL small-groups (grief + anxiety + transition).
  • Earned CA PPS credential 2017; transitioned to HS 2020 on internal posting.

Credentials + PD

CA PPS — School Counseling Authorization
CA Commission on Teacher Credentialing·Aug 2017
QPR Suicide Prevention Trainer (current)
QPR Institute·Feb 2024
Mental Health First Aid Certified
National Council for Mental Wellbeing·Sep 2023
ASCA National Conference 2024 Presenter ('Bilingual College Access in Title I Schools')
ASCA·Jul 2024

Tools + Programs

College Planning + SIS
Naviance (4 yrs) + Cialfo (transition 2024)Common App + Coalition + UC + Cal State portalsPowerSchool + Synergy SIS
SEL + Crisis Tools
Columbia Suicide Severity Rating Scale + safety planningSources of Strength + RULER SEL curricula

Education

M.Ed. in School Counseling
San Diego State University · San Diego, CA
Aug 2015Jun 2017
BA in Psychology + Chicano/a Studies (minor)
UC Riverside · Riverside, CA
Aug 2010May 2014

School Counselor

1
Senior HS College-Access Counselor
See examples

Magnolia Yusuf-Mendoza

Principal · 480 Title I K-5 · Math +14pp · Retention 92% · UCLA M.Ed.
Long Beach·US·[email protected]·+1 (562) 555-0381

Profile

Principal at a 480-student Title I K-5 (84% F/RL, 38% EL); CAASPP Math 38% prof (+14pp YoY); ELA 42% prof (+8pp YoY); chronic absenteeism 28%→14%; teacher retention 92% (district 78%). CA Tier II Admin credential + UCLA M.Ed. '15. Bilingual Spanish.

Experience

Principal
Cottonwood Elementary (Long Beach USD, Title I K-5, 480 students) · Long Beach, CA
Jul 2020Present
  • CAASPP outcomes: Math 38% prof FY24 (+14pp YoY); ELA 42% (+8pp); EL students Math +18pp + ELA +12pp; SED students Math +14pp + ELA +9pp; 14 of 22 grade-bands met or exceeded growth targets.
  • Staff: 38 FTEs (28 teachers, 8 paras, 2 counselors); teacher retention 92% (district 78%); teacher engagement survey 4.4/5 (district 3.9); 14 hours/year of in-service PD designed + delivered.
  • Strategic initiatives: led literacy-redesign FY23-24 (LETRS training for 28 teachers + science-of-reading curriculum adoption); led PBIS Tier 1 + 2 rollout; secured $384k California Equity grant for after-school + family programs.
  • Community: 4 family engagement nights/year (avg 220 attendees); ELAC + SSC chair; parent survey 4.6/5 (district 3.8); partnerships with 4 community orgs (food bank + tutoring + arts + mental-health).
  • Discipline + climate: PBIS rollout reduced suspensions from 38/yr to 14/yr; chronic absenteeism 28%→14% (CAHKS climate survey 4.3/5).
Assistant Principal
Cabrillo Middle School (Long Beach USD) · Long Beach, CA
Aug 2017Jun 2020
  • AP at a 1,200-student middle school; owned discipline + MTSS + 6th-grade SBAC coordination.
  • Led 2019 MTSS rollout that became district model.
Classroom Teacher (3rd + 5th grade)
Cottonwood Elementary · Long Beach, CA
Aug 2011Jul 2017
  • 6 years classroom (3rd grade x4 yrs, 5th grade x2 yrs); National Board Certified 2016.
  • Earned CA Tier I + II Admin credential 2017 while teaching.

Credentials + Recognition

CA Tier II Administrative Services Credential
CA Commission on Teacher Credentialing·Aug 2019
National Board Certified Teacher (Middle Childhood Generalist)
NBPTS·Dec 2016
Restorative Practices Tier 1 + 2 Certified
International Institute for Restorative Practices·Apr 2022

Education

M.Ed. in Educational Leadership
UCLA Graduate School of Education + Information Studies · Los Angeles, CA
Aug 2014Jun 2015
BA in Bilingual Education + Spanish
UC San Diego · La Jolla, CA
Aug 2007May 2011

School Principal

1
Title I Elementary Principal
See examples

Jeronimo Vasquez-Olafsson

Ed Specialist M/M · 28 RSP K-5 · 38 IEPs · 88% Goals Met · Wilson + O-G
Chula Vista·US·[email protected]·+1 (619) 555-0381

Profile

Education Specialist (CA Mild/Moderate + Autism authorization); 28-student K-5 RSP caseload; 38 IEPs/year + 14 Triennials; 88% of IEP goals met or exceeded annually; Wilson Reading + O-G + Touch Math interventions. Bilingual Spanish + CPI-certified. M.A. SpEd at SDSU.

Experience

Resource Specialist (Mild/Moderate, K-5)
Cypress Elementary (Chula Vista ESD) · Chula Vista, CA
Aug 2019Present
  • IEP cycle: 38 annual IEPs + 14 Triennials in 2024; 88% of IEP goals met or exceeded; led 4 transition IEPs for 5th-graders moving to middle school; partnered with 14 parent contacts + 8 advocates + 2 attorneys (in 1 dispute).
  • Intervention: Wilson Reading System (Level 1+2 cert) for 8 students; Orton-Gillingham basics for 4; Touch Math for 6; Lindamood-Bell V&V for 2 students with comprehension goals; data-collection on weekly probes for all caseload.
  • Cross-functional team: 4 gen-ed teachers (collaborated weekly on inclusion supports); Speech (8 caseload-shared); OT (4); PT (2); BCBA (3 students with FBA/BIP); led 28 IEP team meetings.
  • Legal + compliance: trained on IDEA + FAPE + LRE annually; managed 1 due-process case in 2024 (resolved at mediation); maintained progress monitoring + accommodations log in SEIS + IEP-online; participated in 4 SELPA-level compliance audits.
  • Bilingual: Spanish (heritage fluency); led 14 Spanish-language IEP meetings + reviewed 28 parent communications; trained 4 colleagues on bilingual IEP-meeting protocols.
Special Education Teacher (Self-Contained Mild/Moderate)
Lighthouse Academy for Dyslexia (private) · San Diego, CA
Aug 2016Jul 2019
  • 3 years at a private dyslexia school; self-contained 4th-grade classroom (8 students); intensive Wilson + O-G program.
  • Earned Wilson Level 1 + 2 certifications during tenure.

Credentials + Certifications

CA Education Specialist — Mild/Moderate + Autism Authorization
CA Commission on Teacher Credentialing·Aug 2016
Wilson Reading System — Level 2 Certified
Wilson Language Training·Apr 2019
CPI (Crisis Prevention Institute) — Nonviolent Crisis Intervention
CPI·Feb 2024
Mandated Reporter Training (current)
CA Department of Social Services·Jan 2024

Tools + Programs

Intervention Programs
Wilson Reading System (Level 1 + 2)Orton-Gillingham (basics)Lindamood-Bell (V&V) + Touch Math
IEP Systems + Data
SEIS + IEP-Online + Welligent (prior district)ESGI + Google Sheets progress tracker (built + adopted by 4 colleagues)

Education

M.A. in Special Education (Mild/Moderate)
San Diego State University · San Diego, CA
Aug 2014Jun 2016
BA in Cognitive Science + Linguistics
UC San Diego · La Jolla, CA
Aug 2010May 2014

Special Education Teacher

1
Senior Mild/Moderate RSP Teacher
See examples

Marisol Yáñez-Petrov

Sub · CA Multi + Single Subj Math · 184 Days · 3 Long-Term Assignments
Sacramento·US·[email protected]·+1 (916) 555-0381

Summary

Substitute teacher with CA Multiple-Subject + Single-Subject Math credentials; 184 sub days across 2 K-12 districts in 2024 (zero cancellations); 3 long-term assignments (4-12 weeks each); preferred Tier 1 sub. Bilingual Spanish + English; M.Ed. in progress for full credential pathway.

Experience

Substitute Teacher (K-12, multi-district)
Sacramento City USD + Elk Grove USD · Sacramento, CA
Aug 2021Present
  • Long-term sub assignments: (1) Q1 2024 — 12-week 7th-grade math (teacher on parental leave); maintained pacing on Eureka Math Modules 1-4 + grading on time. (2) Spring 2023 — 8-week 4th-grade self-contained. (3) Fall 2022 — 4-week 9th-grade English Honors during teacher's medical leave.
  • Classroom management: Responsive Classroom approach (trained 2023); Class Dojo for K-5 + Google Classroom for 6-12; restorative-practice norms; 4 unique classes/day on per-diem subbing with sub plan execution rate 100%.
  • Subjects + grades: covered K-2 (Reading + Math), 3-5 (Self-Contained), 6-8 (Math + Science + ELA + Social Studies), 9-12 (Algebra I + II + Geometry + Earth Science); subbed 14 unique classroom-teachers across 2 schools.
  • Reliability: 184 sub days in 2024 (zero cancellations); accepted 22 same-day assignments (called by 7am, in classroom by 8am); preferred by 6 of 14 classroom-teachers I sub for (Tier 1 pool).
  • Bilingual: covered 4 dual-immersion Spanish-English classrooms in 2024 + provided in-classroom Spanish support during ELA assessments for 14 Spanish-speaking students.
Paraprofessional + After-School Tutor
Bright Horizons Tutoring + Sacramento City USD · Sacramento, CA
Sep 2018Jul 2021
  • Paraprofessional in K-5 mild-moderate SDC + after-school tutor for grades 3-8 (math + reading).
  • Earned CBEST + filed Live Scan + completed initial sub-permit application during this period.

Credentials + Clearances

CA Multiple-Subject Teaching Credential (substitute permit + working toward full)
California Commission on Teacher Credentialing (CTC)
Jul 2021
CA Single-Subject Math (substitute permit)
California Commission on Teacher Credentialing (CTC)
Sep 2022
CBEST (California Basic Educational Skills Test)
State of California
Mar 2021
Live Scan + FBI Cleared (CA, 2024 renewal)
California Department of Justice
Jan 2024
CPR + First Aid + AED
American Red Cross
Feb 2024
Mandated Reporter Training (current)
CA Department of Social Services
Jan 2024

Tools + Languages

• Tools: Google Classroom + Class Dojo + Pear Deck + Kahoot + Nearpod + Seesaw (K-2) + Schoology + PowerSchool + Infinite Campus (gradebook). • Curriculum fluency: Eureka Math (Modules 1-9, grades 3-8), Wit & Wisdom (G4-G8), Reading Wonders (K-5). • Languages: English (native), Spanish (heritage fluency). • Feedback: 4.8/5 average across 38 classroom-teacher reviews in 2024 (sub-coordinator dashboard); 6 written recommendations from classroom teachers + 2 principals.

Education

M.Ed. (expected June 2026)inCurriculum + Instruction (with credential pathway)
California State University, Sacramento — M.Ed. (in progress)·Sacramento, CA
Aug 2024Jun 2026
BAinSpanish + Comparative Literature
UC Davis·Davis, CA
Aug 2014May 2018

Substitute Teacher

1
Long-Term Sub (Multi-Credential)
See examples

Sienna Patel

Newly-Licensed Elementary Teacher · Texas Generalist EC-6 · Aug 2024
Austin·[email protected]·+1 (512) 555-0118·linkedin.com/in/siennapatel-edu

Summary

Newly-licensed elementary teacher. Texas Generalist EC-6 certification (Aug 2024). Student-taught 4th grade ELA + math at Lincoln Elementary (Austin ISD) under mentor teacher Dr. Maria Gonzalez. Capstone project on data-driven differentiation; final teaching evaluation 'Exceeds Expectations.' BSEd in Elementary Education, UT Austin May 2024.

Licensure & Certifications

Texas Generalist EC-6 — Standard Certificate
Texas Education Agency·
Texas ELL Supplemental — added Aug 2024
Texas Education Agency·

Education

Sep 2020May 2024
BSEd in Elementary Education (Generalist EC-6 certification track)
The University of Texas at Austin, College of Education
  • Magna cum laude. Dean's Honor List, all eight semesters.
  • Capstone: 'Data-driven differentiation in 4th-grade ELA — using STAR Reading + iReady to design Tier 2 small-group instruction.'
  • Teaching honour: Outstanding Senior in Elementary Education (top student of cohort).

Student-Teaching

Jan 2024May 2024
Student Teacher, 4th Grade
Lincoln Elementary (Austin ISD) · Austin, TX

Full 16-week semester student-teaching placement under mentor teacher Dr. Maria Gonzalez. Taught 4th-grade ELA + math to 22 students; took over full instructional responsibility in weeks 8-16.

  • Led STAR Reading + iReady-based Tier 2 small-group intervention for the bottom-quartile cohort (n=6); average growth of 1.1 reading levels over the semester.
  • Designed and taught a 3-week unit on 4th-grade Eureka Math fractions; unit assessment showed 82% mastery on the standard objectives.
  • Co-led parent-teacher conferences in week 14; 18 of 22 families attended.
  • Final teaching evaluation from Dr. Gonzalez: 'Exceeds Expectations' across all 7 TEA observation domains.
Sep 2023Dec 2023
Practicum Student, 2nd + 3rd Grade
Murchison Elementary (Austin ISD) · Austin, TX
  • Co-taught 2nd-grade math + 3rd-grade ELA practicum rotations (10 weeks each); observed by my University of Texas methods professor for the FY24 cohort evaluation.
  • Built a Google Classroom workflow for the 3rd-grade ELA classroom (parent updates + assignment posting) that the mentor teacher continued using post-placement.

Skills

Curriculum
Eureka Math (EC-6)Lucy Calkins / Reading WorkshopDifferentiated instructionTier 2 small-group intervention
Tech + Assessment
Google ClassroomSTAR Reading + STAR MathiReady (math diagnostic)Nearpod + Pear Deck

Awards

  • Outstanding Senior in Elementary Education — UT Austin College of Education
  • Dean's Honor List

Teacher

2
New GraduateExperienced
See examples

Adetokunbo Vassiliev-Cho

SAT + AP STEM Tutor · 38 Students · +148 SAT Math Avg · Princeton CS '20
Princeton·[email protected]·+1 (609) 555-0381·wyzant.com/tutor/adetokunbo-vassiliev

Summary

SAT + AP STEM tutor (math + physics + chem); 38 students in 2024 (480 hours billed); avg score gain +148 SAT Math + AP Calc BC avg 4.6 (national 4.1); 4 students admitted to top-14 colleges. My SAT 1560 + Princeton CS '20. Wyzant verified 4.95/5.

Experience

Independent SAT + AP STEM Tutor
Self-employed (Wyzant + private referrals) · Princeton, NJ + Remote
Aug 2020Present
  • Outcomes 2024: SAT Math avg gain +148 points (start avg 580, end avg 728); AP Calc BC avg score 4.6 (national avg 4.1); 4 students admitted to top-14 colleges (Stanford, Princeton, Penn, MIT, Yale, UChicago, Brown, Columbia).
  • Pedagogy: diagnostic assessment first lesson (90-min, evaluates content + test-taking + pacing); custom curriculum from 4 textbook series (Barron's, Princeton Review, College Board, Khan); weekly progress dashboard via Notion shared with student + parent.
  • Business: Wyzant verified tutor (4.95/5, 184 sessions); 4 referral relationships with college counselors + 1 school counselor; $148/hr SAT-prep + $124/hr academic; ~$48k/yr part-time while pursuing PhD.
  • Content: built a 480-question custom SAT Math problem bank organized by skill + difficulty (in Notion); shared with 14 active students; saved 28 hours/quarter on lesson prep.
  • AP Physics Camp: ran 4-week summer AP Physics intensive (38 students total, $1,400/student); 28 of 38 earned 4 or 5 on the official exam.
Pro-Bono Tutor
Schoolhouse.world · Remote
Jan 2022Present
  • 14 hours/quarter pro bono tutoring for first-gen + Title I students.
  • 4 students earned SAT >1400.

Credentials + Own Scores

• SAT 1560 (Math 800 / EBRW 760); ACT 35; 5 AP scores: Calc BC (5), Physics C: Mech (5), Physics C: E&M (5), Chem (5), Stats (5). • Princeton University BSE Computer Science, 3.92 GPA (2020); Phi Beta Kappa. • Princeton PhD in Computer Science (in progress); 3rd-year student, working in ML interpretability research.

Subjects + Tools

Subjects Tutored
SAT + ACT Math + EBRWAP Calc AB + BC + Physics C + Chem + Stats + CS ACollege-application math (Algebra II + Trig + Precalc)
Tools
Zoom + IPEVO doc cam + Wacom tabletNotion (curriculum + progress) + Khan + College Board

Tutor

1
Senior SAT + AP STEM Tutor
See examples

Logistics & Supply Chain

· 3

Logistics hiring is throughput-and-cost-driven. Each example below names the facility size or fleet count, surfaces on-time-delivery and cost-per-unit metrics, and lists WMS/TMS systems by exact product.

Aleksandr Vasiliev-Hartmann

Demand Planning · $1.4B CPG · MAPE 14.8% · DOH 84→62 · $84M WC Freed
Cincinnati·US·[email protected]·+1 (513) 555-0381·linkedin.com/in/aleksandr-vasiliev-sc

Summary

Senior demand planning analyst at a $1.4B CPG company (8 brands, 38k SKUs); FY24 forecast accuracy MAPE 14.8% (network 22%); reduced DOH from 84 to 62 days while holding service level 98.4% — freed $84M working capital. Led S&OP analytics for the largest brand ($380M). SAP IBP + SQL + Python + Tableau stack. APICS CSCP.

Experience

Senior Demand Planning Analyst
Riverline Brands ($1.4B CPG, 8 brands, 38k SKUs) · Cincinnati, OH
Sep 2021Present
  • Forecast accuracy: lifted MAPE from 22% to 14.8% over 14 months via 3 changes — moved 38 top SKUs from monthly to weekly granularity, integrated promotional-lift modeling (XGBoost in Python on 4 years of sales + promo + price data), reconciled with Sales on top-14 customer-account assumptions.
  • Inventory: DOH 84 → 62 days while holding service level 98.4%; freed $84M working capital; tightened safety-stock parameters on 14k slow-movers using statistical safety-stock + 1,400 top SKUs with seasonality models; rebalanced FCS across 4 DCs.
  • S&OP: led demand-review meeting for the $380M brand (monthly + executive S&OP quarterly); presented forecast + supply-vs-demand gap + scenario analyses on 4 stress scenarios; influenced 3 quarterly capacity plans.
  • Network: led MILP-based network-design study (Python with PuLP + Gurobi); evaluated consolidation from 6 DCs to 4 DCs; identified $14M annual savings + 2-day service degradation; informed 2-year network roadmap.
  • Recognition: Supply Chain Excellence Award (annual, 1 of 14 across 380-person SC org) 2024 for the MAPE + DOH initiative; presented at company-wide town hall.
Supply Chain Analyst
Riverline Brands · Cincinnati, OH
Jul 2019Aug 2021
  • Mid-brand analyst (4 brands, 14k SKUs); built first XGBoost forecasting prototype that landed in production for promo-lift modeling.
  • Promoted to Senior after 24 months on MAPE + S&OP + cross-functional reputation.
Supply Chain Coordinator
Heartland Logistics (3PL) · Cincinnati, OH
Jun 2018Jun 2019
  • First role out of college; supplier coordination + inbound scheduling + receiving variance reconciliation.

Stack + Tools

Planning + ERP:SAP IBP (Demand + Supply, 3 yrs)SAP ECC + S/4HANAAnaplan (S&OP + scenario)Kinaxis (prior team familiarity)
Analytical Stack:SQL (Snowflake, 14k lines)Python (XGBoost + Pandas + scikit-learn + PuLP)Tableau (8 published dashboards)Excel + Power Query

Certifications

APICS CSCP — Certified Supply Chain Professional
ASCM (APICS)
Jun 2022
Anaplan Certified Model Builder
Anaplan
Sep 2023

Education

BSBAinOperations Management + Logistics
Ohio State University — Fisher College of Business·Columbus, OH
Aug 2014May 2018

Supply Chain Analyst

1
Senior Demand Planning Analyst (CPG)
See examples

Garrick Lawson Whitmore

CDL-A · H + N + T + Air-Brake · 480k Accident-Free · Clean MVR · OTD 98.4%
Oklahoma City·US·[email protected]·+1 (405) 555-0381

Summary

CDL-A driver with hazmat + tanker + doubles + air-brake endorsements; 4-year OTR tenure at a Top 50 carrier; 480k accident-free miles (no DOT-recordable accidents); clean MVR (zero moving violations in 7 years); on-time delivery 98.4% (carrier avg 94%); Smith System Verified; 14-year CDL career across 3 carriers.

Experience

OTR Driver — Hazmat + Tanker
Schneider National (Top 50 carrier, OTR division) · Oklahoma City, OK (home base)
Sep 2021Present
  • Miles: 120k miles/year avg (FY24: 124k; FY23: 118k; FY22: 122k; FY21: 116k); 480k accident-free miles cumulative; zero DOT-recordable accidents; zero ELD violations across 4 years.
  • Equipment: Freightliner Cascadia + Peterbilt 579 (day-cab + sleeper); 53' dry van + 53' reefer + 48' flatbed (with chains + tarps); fuel-efficiency 8.4 mpg (carrier avg 7.2); pre-trip + post-trip inspection logs 100% complete in 2024.
  • On-time: OTD 98.4% on 380 deliveries in 2024 (carrier avg 94%); carrier scorecard rating 4.7/5; 4 carrier-recognition awards (top-10% driver, fuel-efficiency leader, safety-first driver, OTR-tenure 4+ years).
  • Hazmat + tanker: hauled 38 hazmat loads in 2024 (corrosives + flammables); placarding + securement + emergency-response training current; tanker endorsement used on 14 food-grade tanker runs + 6 chemical tanker runs.
  • Driver-trainer: certified driver-trainer; trained 6 new drivers through their first 4 weeks OTR (combined 280k training miles + 8 trainee load pairs); all 6 cleared probation; 4 retained at 12-month mark.
Regional Refrigerated Driver
PrimaCool Refrigerated (regional reefer dedicated) · Dallas, TX
Jun 2015Aug 2021
  • Regional reefer (Southwest + Plains); 96k miles/year avg; dedicated to 4 major grocery + restaurant customers.
  • Earned hazmat + tanker endorsements during tenure (2017 + 2019); zero DOT-recordable accidents over 6 years.
Drayage Driver
PortLane Drayage (Houston container haul) · Houston, TX
Aug 2011May 2015
  • Entry CDL role; local container drayage between Port of Houston + warehouses; learned routing + chassis-coupling + log discipline.

Endorsements + Certifications

CDL-A with H + N + T + air-brake endorsements (current, renewed 2024)
State of Oklahoma
Mar 2024
DOT Medical Card (valid through 2026)
FMCSA
Mar 2024
Smith System Verified (with refresher 2024)
Smith System
Jan 2024
TWIC card (port + hazmat access)
TSA
Jun 2023
Hazmat — Emergency Response Training (annual)
Schneider National (in-house, FMCSA-compliant)
Apr 2024

Languages + Notes

• Bilingual: English (native), Spanish (functional, conversational); coordinated 14 backhaul loads at US-Mexico border (Laredo + El Paso) requiring Spanish-language documentation review with customs brokers. • PSP report: clean (available on request). • CSA driver scores: top quintile of 380 drivers in fleet. • References: 3 available from current + prior carrier on request.

Truck Driver

1
Senior OTR Driver (CDL-A, Hazmat)
See examples

Bartholomew Vance Holloway

GM · 380k sqft DC · 38k SKUs · 14k Units/Day · OTIF 98.4% · $/Unit -12%
Memphis·US·[email protected]·+1 (901) 555-0381·linkedin.com/in/bart-holloway-ops

Profile

GM at a 380k sqft regional DC (38k SKUs, 14k units/day outbound, $480M annual flow-through); 184 FTEs across receiving, putaway, picking, packing, shipping; OTIF 98.4% (target 97%); labor cost/unit $1.84 (-12% YoY); OSHA TRIR 1.2 (industry avg 4.1). Manhattan Active WM + Locus AMR deployment. APICS CSCP + Lean Six Sigma Green Belt.

Experience

General Manager — Regional Distribution Center
Heartland Logistics (3PL, 380k sqft Memphis DC) · Memphis, TN
Sep 2021Present
  • OTIF + fill: 98.4% OTIF (+2.4pp YoY); fill rate 99.6% (+1.2pp YoY); cycle-count accuracy 99.92% (target 99.5%); 4 customer-experience escalations in 2024 vs 38 in 2023.
  • Cost discipline: labor $/unit $1.84 (-12% YoY) via 3 interventions — cross-training program across 4 stations (38 of 184 FTEs cross-trained), shift-flex pool (28 part-time), automation pilot (4 AMRs introduced to picking, $148k saved annually); total $/unit $3.28 (-8% YoY).
  • Safety: OSHA TRIR 1.2 (industry avg 4.1); DART 0.6 (industry avg 1.8); zero lost-time incidents in 2024; led 184-employee monthly safety briefings + quarterly OSHA-walk drills + JSA review on 4 new equipment introductions.
  • WMS + automation: Manhattan Active WM (3-year tenure as GM); led mid-2024 upgrade to Active Omni (zero downtime during cut-over); deployed 4 AMRs (Locus Robotics) in picking aisles; integrated with SAP ECC ERP for inventory + accounting.
  • People + Lean: 184 FTEs across 3 shifts; 14 supervisor + 4 lead direct reports; engagement-survey score 4.2/5 (DC network avg 3.8); led 4 Kaizen events in 2024 with combined $284k annual savings.
Assistant Distribution Center Manager
Heartland Logistics · Atlanta, GA
May 2018Aug 2021
  • Second-in-command at a 240k sqft DC; owned shifts 2 + 3 (84 FTEs) + inbound dock operations.
  • Led 2019 building-startup at a greenfield 180k sqft DC (Nashville); on time + 4% under capex budget.
Warehouse Supervisor
PortClassic Distribution · Charleston, SC
Aug 2015Apr 2018
  • Shift supervisor on 2nd shift (38 FTEs); promoted from lead after 18 months on safety + productivity.

Certifications + Lean

APICS CSCP — Certified Supply Chain Professional
ASCM (APICS)·Apr 2022
Lean Six Sigma Green Belt
ASQ·Sep 2020
OSHA 30-Hour General Industry
OSHA·Jan 2023
Powered Industrial Truck (PIT) — all classes
Heartland Logistics (in-house, OSHA-compliant)·Jan 2024

Education

BS in Supply Chain Management
Auburn University · Auburn, AL
Aug 2011May 2015

Warehouse Manager

1
Senior Warehouse Manager (Regional DC)
See examples

About these resume examples

Common questions about how we write the examples, how to use them, and what hiring has changed in 2026.

What is a resume example, and why use one?+

A resume example is a complete, real-world resume written for a specific role and seniority level. The point isn't to copy it word-for-word — it's to see what scope, language, and structure get a candidate to the interview. Every example on this page was written by an ex-recruiter and includes a 'why this works' breakdown so you can apply the patterns to your own resume.

Are these resume examples ATS-tested?+

Yes. Each example follows the structural conventions Greenhouse, Lever, Workday, and iCIMS all parse cleanly — canonical section headings, named tools and skills as standalone tokens, reverse-chronological format, no graphical decoration that breaks parsers. We test the underlying PDF output against major ATS systems before publishing.

Can I edit these resumes directly?+

Yes. Click 'Use this template' on any example and we'll clone the resume into your account fully editable. Swap the names, the numbers, the company, the template — your version is yours to edit, download as PDF, or share via public link.

How often are the examples updated?+

We refresh BLS salary data annually and rewrite examples when major industry shifts change what hiring panels look for (e.g., the move from MEDDIC to MEDDPICC in B2B SaaS sales, the rise of dbt + Snowflake in data, ASC 842 in accounting). Each example has an 'updated' date in its source.

What's new for resumes in 2026?+

Three things shifted in the past year: hiring panels weight named-tool fluency more heavily (because LLMs let weak candidates polish prose, so concrete tools are the new discriminator); 'output count' bullets (features shipped, deals attempted) are increasingly discounted in favor of outcome bullets (D30 retention lifted, quota attainment %, close-cycle days cut); and reviewer / co-author bylines are emerging as an E-E-A-T credibility signal across resume-content sites.

Should I keep my resume to one page?+

For most roles, yes — through 8-10 years of experience. Hiring panels read fast and a second page rarely earns the open. Exceptions: senior engineering roles with substantial open-source work, programme managers running multi-year multi-million-dollar portfolios, senior accountants with multi-entity scope. When in doubt, cut your oldest role to one line and let your two most recent roles breathe.

Do I need a different resume for every job application?+

Not a different resume — a tailored version. The structural conventions stay constant; what changes is the keyword density (matching the job description), which projects you highlight, and the bullets you lead with. Our builder makes this easy: tailor a clone, save the variant, and submit. Most candidates who get callbacks tailor their resume per role.

What's the single biggest mistake on most resumes?+

Leading the summary with adjectives instead of scope. 'Strategic, results-driven [role] passionate about driving impact' is what every other candidate writes — hiring panels skim past it. The summary's first sentence should name a specific surface, budget, team, or system you own. Concrete scope is what gets resumes pulled forward.