Resume templates that stay readable to robots

NetSuiteQuickBooks Online + EnterpriseExcel (pivot tables, INDEX/MATCH, Power Query)

Areas

AP sub-ledger ownershipBank reconciliationsMonth-end close supportYear-end audit support

Classic ATS

Safe single-column ATS-first standard

Business Analyst (Entry) · 18 months · CCBA (IIBA) · Jira + Lucidchart

Jordan Mensah

Phoenix·US·[email protected]·+1 (602) 555-0143·linkedin.com/in/jordanmensah-ba

[ Summary ]

Business Analyst with 18 months at Northstar Logistics supporting the operations-tech team. Authored 3 BRDs for the FY25 warehouse-management implementation ($240k budget, 14-stakeholder org). CCBA (IIBA entry certification). BBA in Business Information Systems, ASU.

[ Certifications ]

CCBA (Certified Competency in Business Analysis)

IIBA·Sep 2024

[ Education ]

BBA in Business Information Systems

Arizona State University, W. P. Carey School of Business

Sep 2019—May 2023

Magna cum laude. Beta Gamma Sigma honours. Concentration in operations + analytics.
Capstone: BRD authorship for a fintech-startup partnership project; final document accepted by the partner CTO without revisions.

[ Experience ]

Business Analyst

Northstar Logistics · Phoenix, AZ

Sep 2023—Present

BA on the operations-tech team supporting the FY25 warehouse-management implementation ($240k budget, 14-stakeholder org). Report to the Senior BA + Director of Operations.

Authored 3 BRDs for the warehouse-management ERP implementation (18 use cases, 14 stakeholder interviews); accepted on first gating review.
Wrote 48 user stories across 3 sprints for the inventory-reconciliation surface; acceptance-criteria clarity reduced engineering questions by ~60% vs the prior cohort.
Built the team's process-map library in Lucidchart (12 cross-functional workflows); adopted across two adjacent BA teams.

BA Intern

Salesforce · San Francisco, CA

May 2022—Aug 2022

Documented requirements for the FY23 internal sales-rep onboarding tool; the resulting BRD informed the engineering team's MVP scope.

[ Skills ]

Methodology + tools

BRD authorshipUser stories + acceptance criteriaLucidchart + Visio (process maps)Jira + ConfluenceSQL (basic)

Salesforce (basic admin)NetSuite (entry)Excel (Power Query)

Cubic

Boxed bracketed headers with monogram badge

Operations Manager · 18 DCs · 240 orders/day · Lean Six Sigma Green Belt

Marcus Reilly

Atlanta·US·[email protected]·+1 (404) 555-0192·linkedin.com/in/marcusreilly

Summary

Operations Manager with five years across e-commerce + 3PL ops. Currently own the order-fulfilment cycle at Bowline (e-commerce SaaS) — 18 distribution centres, 240 orders/day average volume. Reduced cost per order 22% in FY24 via 3PL renegotiation. Lean Six Sigma Green Belt + PMP-eligible.

Certifications

Lean Six Sigma Green Belt

ASQ·Nov 2022

PMP — exam scheduled Q3 2026

PMI·Aug 2025

Skills

Methodology

Lean / Six SigmaKaizen + 5SVendor managementSLA management

NetSuite ERPLooker (ops analytics)SmartsheetJira + Confluence

Experience

Operations Manager

Bowline · Atlanta, GA

BS in Industrial Engineering

Own the order-fulfilment cycle across 18 distribution centres (240 orders/day average volume). Report to the Senior Director of Operations; co-own SLA management with the Customer Success team.

Reduced cost per order 22% across FY24 ($380k annual savings) via 3PL renegotiation + carrier-mix optimisation.
Improved on-time-in-full (OTIF) attainment from 88% to 94% across 18 DCs by standardising the pick-pack-ship SOP.
Built the ops-dashboard in Looker covering 14 operational KPIs across all DCs; quarterly board prep cycle automated from 2 days to 4 hours.
Co-led the Kaizen blitz on the returns-processing line with the Senior Ops Manager; DPMO dropped from 8,200 to 2,400 over FY24.

Operations Analyst

Bowline · Atlanta, GA

Sep 2020—Mar 2023

Operations Analyst on the fulfilment-ops team. Promoted to Operations Manager in 30 months.

Authored the team's first standardised vendor-scorecard template; rolled out across 9 3PL providers and adopted as the FY22 contract-renewal evaluation basis.
Tracked OTIF + cycle-time metrics weekly across 14 DCs; identified the systemic carrier-routing issue that informed the FY22 carrier-mix rebuild.

Education

Georgia Institute of Technology

Sep 2016—May 2020

Concentration in operations management + supply-chain analytics.

Nanica

ATS-friendly with thick accent bars

Marketing Coordinator → Junior Manager · B2B SaaS · Lifecycle & content

Modern templates

5 templates

Maya Patel

Boston·US·[email protected]·+1 (617) 555-0149·linkedin.com/in/mayapatel

Skills

Disciplines

Lifecycle marketingContent marketingWebinar productionMarketing ops

HubSpotWebflowNotionFigma

Certifications

HubSpot Inbound Marketing

HubSpot Academy·Apr 2024

Google Ads — Search Certification

Google·Sep 2024

Summary

Marketing coordinator promoted to junior manager at a Series A B2B SaaS company. Two years of hands-on work across lifecycle, content, and webinars. Owned the lifecycle program in HubSpot during the last six months — trial-to-paid conversion lifted from 9% to 14%.

Experience

Junior Marketing Manager

Tidepool · Boston, MA

Jan 2025—Present

Promoted from coordinator after 14 months. Own the lifecycle program and the monthly webinar series. Partner with the founder on quarterly content planning.

Owned the lifecycle program in HubSpot; trial-to-paid conversion lifted from 9% to 14% across two quarters.
Built and ran the monthly product-update webinar; average attendance grew from 80 to 240 with a 28% MQL conversion rate.
Wrote 18 long-form posts on the company blog; three ranked in Google's top 10 for target product keywords within six months.

Marketing Coordinator

Tidepool · Boston, MA

Nov 2023—Dec 2024

First marketing hire on a five-person team. Supported the head of marketing across content, events, and operations.

Migrated the team off Mailchimp onto HubSpot; documented a runbook now used by two later marketing hires.
Coordinated a 200-person customer roundtable; post-event NPS scored 68 — the company's highest event score to date.

Education

BBA in Marketing

Boston University, Questrom School of Business

Sep 2019—May 2023

Marketing concentration with a minor in Data Analytics. Founder, Questrom Women in Business chapter.

Modern Two-Column

Skills sidebar + main content column

Data Analyst · SQL + Looker + dbt · Recent grad

Asha Verma

Oakland·US·[email protected]·+1 (510) 555-0123·github.com/ashaverma·linkedin.com/in/ashaverma

Education

BSc in Statistics + Computer Science (joint major)

University of California, Berkeley

Sep 2020—May 2024

Dean's Honors List, six semesters. Concentration in causal inference + ML.
Capstone: A/B-tested onboarding flow analysis for a Berkeley student-startup; findings drove the redesign that lifted activation 11%.

Skills

Stack

SQL (Postgres + Snowflake)dbtLooker + LookMLPython (pandas, NumPy)Statsig

Methods

A/B testing designCohort retention analysisCustomer segmentationFunnel + attribution modelling

Summary

Data analyst with one year of full-time experience at Bowline (Series A SaaS) plus two summers as a data intern at Shopify and a YC fintech. Own the weekly product-engagement dashboard in Looker; recently authored 6 dbt models for the marketing-attribution stack. UC Berkeley Statistics + Computer Science (joint major).

Experience

Data Analyst

Bowline · San Francisco, CA

Jul 2024—Present

First analyst hire at a 22-person Series A SaaS company. Own the weekly product-engagement dashboard and the marketing-attribution dbt stack.

Built and own the weekly product-engagement dashboard in Looker; informed the H1 roadmap by surfacing the activation drop-off between sign-up and first-team-invite.
Authored 6 dbt models for the marketing-attribution stack; runtime stabilised under 60 seconds despite 4× growth in event volume since launch.
Co-designed the first A/B testing framework with the founder + the lead engineer (Statsig + dbt); ran 4 experiments end-to-end in the first six months.

Data Analytics Intern

Shopify · Toronto, ON (Remote)

May 2023—Aug 2023

Built the merchant-funnel cohort analysis in Mode; identified the activation breakpoint at workspace-with-2-members that informed the SMB onboarding redesign.

Data Intern

Truss Financial (YC W22) · Remote

Jun 2022—Aug 2022

Migrated the company's reporting from Google Sheets to Looker; cut weekly board-prep time from 6 hours to 90 minutes.

Projects

Berkeley CalAir

https://calair.berkeley

Public air-quality dashboard for the Berkeley campus + East Bay neighbourhoods. Solo project — pulls Purple Air + EPA data, surfaces daily AQI trends. 1,800 unique users in the first six months; cited in two Daily Cal articles.

PythonNext.jsPostgreSQL

Double Column

Right-rail with dot-rated skills

Project Coordinator → PM transition · CAPM · Agile delivery

Sasha Mendez

Phoenix·US·[email protected]·+1 (602) 555-0136·linkedin.com/in/sashamendez

Summary

Project coordinator transitioning to PM at Northstar Logistics. Took over independent delivery of the Q4 warehouse-system release ($240k budget, 4-month timeline) after my manager's departure — shipped on schedule and 8% under budget. CAPM-certified, currently studying for PMP exam.

Certifications

CAPM (Certified Associate in Project Management)

PMI·Mar 2024

PMP — eligible (35 contact hours complete); exam scheduled Q3 2026

PMI·Aug 2025

Experience

Project Coordinator (transitioning to PM)

Northstar Logistics · Phoenix, AZ

Coordinator on the operations-tech team. Took over independent delivery of the Q4 release in month 9 after my manager's departure.

Delivered the Q4 warehouse-system release ($240k budget, 4-month timeline) independently after my manager's departure; shipped on schedule and 8% under budget.
Built the team's first weekly status dashboard in Smartsheet; replaced an ad-hoc email cadence that was missing 30% of stakeholders.
Co-led the vendor-RFP for the data-migration tool with the Procurement Lead; final contract closed on month 3 against month 5 plan.

Jun 2022—Mar 2023

Operations Analyst

Northstar Logistics · Phoenix, AZ

Operations analyst supporting the warehouse-tech rollout. Promoted to Project Coordinator after 9 months.

Tracked stakeholder requirements across 14 warehouse sites; documented 47 process variations that informed the Q4 release scope.
Built the project's RAID log template; adopted across two adjacent operations programmes.

Skills

Methodology

Agile / ScrumStakeholder managementRisk identification (RAID log)Status reporting

SmartsheetJira + ConfluenceAsanaExcel (Power Query)

Education

Sep 2018—May 2022

BSBA in Supply Chain Management

Arizona State University, W. P. Carey School of Business

Operations & logistics concentration. Beta Gamma Sigma honors.

Timeline

Vertical timeline rail down the left margin

Associate Product Manager · Growth + activation

Jake Liu

Seattle·[email protected]·+1 (206) 555-0143·github.com/jakeliu·linkedin.com/in/jakeliu

Education

BSc / BBA in Computer Science + Business Administration (dual degree)

Carnegie Mellon University

Sep 2021—May 2025

Concentration in HCI + product strategy. Dean's List, six semesters.
Capstone: A/B-tested onboarding flow for a partner edtech startup; lifted first-session completion by 18%.

Skills

AmplitudeMixpanelFigmaNotionSQL

Disciplines

Customer discoveryExperimentationProduct analytics

Awards

Stripe APM Cohort — 2025 (offered out of 5,400+ applicants)

Apr 2025

Stripe

Summary

Rotational APM at Stripe, finishing the second of three rotations (currently on the merchant-onboarding team). Recent CS + Business graduate from CMU; previously interned on the data team at Notion. Shipped two production experiments — one lifted first-week activation by 9 points.

Experience

Associate Product Manager (Rotational)

Stripe · Seattle, WA

Jul 2025—Present

Stripe APM cohort 2025. First rotation: merchant-onboarding. Two rotations remaining (payments + identity).

Shipped the merchant-checklist experiment with a 3-engineer team; first-week activation lifted from 47% to 56% (n=18,000 merchants).
Ran 14 customer interviews on the SMB onboarding funnel; synthesis drove the H2 roadmap's account-setup theme.

Product Analytics Intern

Notion · San Francisco, CA

Jun 2024—Aug 2024

Built the activation-funnel dashboard in Amplitude; identified the 'workspace-with-2-members' breakpoint that became the team's North Star metric.

Projects

CMU CourseFlow

https://courseflow.cmu

Co-built a course-planning tool used by 3,800 CMU students (~28% of undergrads). Owned product roadmap + customer interviews; partnered with two engineers. Featured in CMU's official student-tools list.

Next.jsPostgreSQL

Influx

Hero band with overlapping photo + sidebar

CSM · Mid-market SaaS · $14M ARR book · NRR 118%

Daniela Crespo

Denver·US·[email protected]·+1 (303) 555-0192·linkedin.com/in/danielacrespo

Summary

Customer Success Manager with five years of B2B SaaS experience. Manage 47 mid-market accounts ($14M ARR) at Vellum (Series B); gross retention 96%, net retention 118% in FY24. Sourced $1.2M expansion ARR via multi-product play. Gainsight + Salesforce + Mixpanel stack.

Skills

Stack

GainsightSalesforce Service CloudMixpanelZendesk

Methodology

QBR facilitationMulti-product expansion playHealth-score interpretationRenewal motion ownership

Experience

Customer Success Manager

Vellum · Denver, CO

Associate Customer Success Manager

Manage 47 mid-market accounts ($14M ARR). Partner with the AE team on expansion + with the support lead on escalations. Report to the Director of CS.

Held gross retention at 96% and net retention at 118% across 47 mid-market accounts in FY24.
Sourced $1.2M expansion ARR via the multi-product play (Analytics tier + API access add-on); co-signed 4 of 6 deals with the regional AE.
Reduced churn in the SMB-leaning cohort from 12% annualised to 6% via a targeted onboarding-rebuild with the support team.
Sourced 9 published case studies in FY24 with content marketing; two featured in the FY25 analyst briefs.

Loop Returns · Columbus, OH

Aug 2020—Mar 2023

Associate CSM managing 84 SMB accounts ($2.8M ARR). Promoted from CS Specialist after 14 months.

Gross retention 91% across the SMB book; improved logo retention 9 points over two years via standardised onboarding.
Authored the team's first QBR template; adopted by 6 CSMs across two segments.

Education

BA in Communications + Business Administration (minor)

Ohio State University

Sep 2016—May 2020

Dean's List. President of OSU Marketing Society senior year.

Functional

Skills-first layout for career changers

UX Designer · Research-led · IA + interaction · B2B SaaS

Creative templates

5 templates

Leah Okonkwo

Chicago·US

Contact

[email protected]

+1 (773) 555-0148

leahokonkwo.design

linkedin.com/in/leahokonkwo

Skills

Research

Jobs-to-be-doneTree testingFormative usabilityCard sortingDovetail

Craft

FigmaIA + interaction designAccessibility (WCAG AA)

Education

MHCI in Human-Computer Interaction

Carnegie Mellon University

Sep 2018—May 2020

Master's capstone: research-repository tooling for distributed UX teams.

BA in Cognitive Science

Northwestern University

Sep 2014—May 2018

Summary

UX designer with four years on the platform team at Helix, a Series B B2B SaaS. Own the research + IA cadence for the merchant dashboard. Most recent project: tree-tested the new navigation across 32 participants — findability lifted from 47% to 78%, shipped to 100% of merchants in Q3.

Experience

UX Designer (Platform)

Helix · Chicago, IL

Feb 2023—Present

Own the research + IA cadence for the merchant dashboard. Partner with two PMs and a 6-engineer team weekly on the planning roadmap.

Tree-tested the new navigation across 32 participants; findability lifted from 47% to 78%, shipped to 100% of merchants in Q3.
Ran 18 jobs-to-be-done interviews on the SMB tier; synthesis sourced two roadmap themes for the next two quarters.
Authored the design-research repository in Dovetail (now 120+ tagged insights); referenced across three product-area planning cycles.
Partnered with the lead PM on the dashboard IA rebuild; task-completion rate on key flows rose from 62% to 84% post-launch.

Junior UX Designer

Squarespace · New York, NY

Jul 2020—Jan 2023

UX designer on the small-business surfaces team. Promoted from Associate to Junior in 14 months.

Co-led the formative usability study for the v3 site-builder; recruited 24 participants, ran 18 moderated sessions over 4 weeks.
Built the team's first IA testing playbook (tree testing + first-click testing + card sorting); now standard before any nav rebuild.

Portfolio

Helix dashboard IA rebuild— Case study: research → IA → tree testing → ship
Squarespace v3 site-builder usability— Formative usability protocol + findings + redesign

Creative

Photo-forward two-column for design-leaning roles

Staff Writer · AI Policy Beat · 14M MR · 84 Bylines/Yr · SABEW '24

Saoirse Ní Cheallaigh-Park

Brooklyn·US·[email protected]·+1 (718) 555-0381·saoirseninja.com (portfolio)·muckrack.com/saoirse-nicheallaigh

Summary

Staff writer covering AI policy + emerging-tech regulation at a 14M monthly-readers publication; 84 bylines in 2024 (4 cover features); 2 pieces syndicated by Reuters; co-authored 2024 investigation that won SABEW Best in Business. Previously at MIT Technology Review. Published in NYT + Wired + The Atlantic.

Experience

Staff Writer — AI Policy + Emerging Tech

The Verge (14M monthly-readers publication) · Brooklyn, NY / Remote

Jun 2022—Present

Bylines: 84 in 2024 (62 reported pieces + 14 explainers + 8 long-form features); features avg 6,800 pageviews + 380 social shares; longest-running explainer series (4 articles, 280k combined pageviews) drove 8,400 newsletter signups.
Investigation: led 4-month investigation into AI training-data licensing practices (co-authored with 2 reporters + 1 data team member); 14 sources + 4 FOIA requests; published 8,400-word feature Sept 2024; SABEW Best in Business 2024.
Reuters syndication: 2 pieces syndicated to Reuters in 2024 (combined estimated 4M cross-outlet reach); built relationships with 4 Reuters editors for future syndication.
Cross-functional: weekly pitch meetings with section editor + ME; partnered with photo (4 photographers) + video (8 video producers) on feature multimedia packages; co-built the AI-coverage glossary with FT, used by 38 reporters across the newsroom.
Source-building: maintain 184 active source contacts (in Airtable); 38 senior-executive sources, 84 researcher / engineer sources, 62 policy + regulator sources; monthly check-in cadence with top 14 sources.

Senior Editorial Staff Writer

MIT Technology Review · Cambridge, MA

Apr 2019—May 2022

Covered AI + biotech beat for 3 years; 4 cover features (combined 480k pageviews + 14k social shares).
Built relationships with 38 sources across MIT + Stanford + UC Berkeley research labs that still inform current beat.

Freelance Contributor

Wired + The Atlantic + Stratechery + others · Various

Aug 2017—Mar 2019

38 pieces across 6 outlets over 18 months; built portfolio + recurring relationships before moving in-house.
Cover feature at Wired ('The AI Safety Researcher Nobody Reads', Q3 2018) drove 380k pageviews + The Daily quotation.

Awards + Recognition

• SABEW Best in Business 2024 (for AI training-data licensing investigation). • SFJ Best Long-Form Nomination 2024. • ONA finalist 2023 (excellence in technology reporting). • Loeb Award nominee 2022 (for cover feature on AI safety research).

Tools + Workflow

Editorial Stack

Sanity CMS (4 yrs primary)AP Stylebook + outlet-specific styleChartbeat + Parse.ly (audience)Muck Rack + Authory (portfolio)

Research + Workflow

Airtable source database (184 sources)Otter.ai + Trint (transcription)FOIA request workflow + records review

Education

Master of Science in Journalism (Investigative concentration)

Columbia University Graduate School of Journalism

Aug 2016—May 2017

Minimal Editorial

Whitespace-led editorial single-column

Senior Growth Marketer · PLG SaaS · 12 Experiments/Mo · Trial→Paid 14%→25%

Dmitri Volkov

Austin·[email protected]·+1 (512) 555-0381·linkedin.com/in/dmitri-volkov-growth

Summary

Senior Growth Marketer at a Series C PLG SaaS; owns the activation + monetization funnel ($14M ARR contribution). Ships 12 experiments/month with 38% positive-result rate. Lifted trial-to-paid conversion 14% → 25% (+11pp) over 18 months. PLG mechanics rebuild (in-product activation flow + freemium-to-paid prompt) drove 7-day activation 42% → 64%.

Experience

Senior Growth Marketer

Quill · Austin, TX

Aug 2022—Present

Series C PLG SaaS. Owns the activation + monetization funnel. Partners weekly with 2 PMs + 2 engineers + 1 data analyst.

Experimentation program: 144 experiments shipped in 2024 (avg 12/month); 38% positive (statsig + practically meaningful), 28% null, 34% inconclusive; primary test surfaces: signup, onboarding, pricing page, in-product activation.
Funnel improvements 2024: signup → trial 38% → 56% (+18pp via signup-form redesign), trial → activated 42% → 64% (+22pp via onboarding rebuild), trial → paid 14% → 25% (+11pp via pricing-page + email-nurture work).
PLG mechanics: rebuilt the in-product activation flow (5 steps → 3 steps); added Aha! moment trigger at minute 4 (was minute 11); 7-day activation rate rose 42% → 64%; rebuilt the freemium-to-paid prompt + upgrade flow.
Email lifecycle (Iterable): rebuilt the 14-touch new-user nurture sequence + the 8-touch trial-ending sequence; trial → paid attributable to email 22% (was 14%); avg email open 38%, click 8%.
Statistical rigor: defined MDE + sample-size requirements per test surface; stopped 12 experiments early for futility per pre-registered stop rules; no peeking, no p-hacking culture.

Growth Marketer

Notion · Remote

Jun 2020—Jul 2022

Ran 60 experiments across signup + activation surfaces; 32% positive-result rate.
Co-owned the freemium → paid prompt rebuild that drove +14pp monetization lift in the Pro plan.

Unit Economics + Cross-Functional

• Unit economics partnership: monthly with finance team on CAC payback + LTV/CAC tracking; informed $4.8M of 2024 demand-gen spend allocation based on segment LTV/CAC profiles. • Cross-functional: weekly experiment review with 2 PMs + 1 PM lead + 2 frontend engineers + 1 data analyst; quarterly growth roadmap with VP Product + VP Marketing + Head of Data. • Authored the team's experimentation playbook: hypothesis framework + 6-week test-cycle + post-launch holdout discipline + cross-team learning syndication; adopted across 4 growth pods.

Tools + Stack

Experimentation + Analytics

Amplitude (product analytics + experiments)Statsig (advanced experimentation)Mixpanel (legacy)BigQuery + Looker Studio + dbt

Lifecycle + CDP

Iterable (email lifecycle)Customer.io (lifecycle)Segment (CDP)Hotjar + FullStory (behavioral)

Community + Speaking

• Reforge alum — Growth Series (2022) + Retention + Engagement (2023). • Lenny's Slack community member. • Section's Growth Sprint 2024 speaker — 'Building experimentation velocity' (220 in-room). • Mentored 2 growth associates through their first solo experiments; both shipped 4+ experiments by month 6 with positive learnings.

Education

BBA in Marketing + Computer Science (double major)

UT Austin McCombs

Aug 2014—May 2018

Beta Gamma Sigma; McCombs Marketing Society President.

Modern Header

Oversized typographic name lockup

HR Business Partner · 600 employees · SHRM-CP · Workday HCM

Tiana Adams

Boston·US·[email protected]·+1 (617) 555-0148·linkedin.com/in/tianaadams-hr

Certifications

SHRM-CP (Certified Professional)

SHRM·Aug 2022

Skills

Function

Compensation bandingEmployee relationsPerformance management cycleMulti-state employment compliance

Workday HCMGreenhouse (ATS)Culture Amp + LatticePave (compensation)

Summary

HR Business Partner with five years of B2B SaaS HR experience. Currently support 600 employees across the engineering org at Vellum (Series B). SHRM-CP certified. Workday HCM + Greenhouse + Culture Amp. Most recent work: led the FY24 compensation refresh + the company's first DEI hiring scorecard.

Experience

HR Business Partner

Vellum · Boston, MA

Apr 2022—Present

HRBP supporting 600 employees in the engineering org. Report to the Senior HR Manager; partner weekly with the VP of Engineering + the engineering Director cohort.

Led the FY24 compensation refresh for the engineering org (320 employees); rolled out standardised salary banding via Pave with the VP of Engineering.
Designed and shipped the company's first DEI hiring scorecard with TA + the head of engineering; underrepresented hires increased from 18% to 31% of new-hire cohort.
Investigated and resolved 14 ER cases in FY24; zero litigation, all closed within the company's 30-day SLA.
Built the company's first PIP framework with a 30/60/90 cadence; PIP completion rate (improvement vs separation) rose from 22% to 53%.

HR Specialist

Genesys Bio · Cambridge, MA

May 2020—Mar 2022

HR Specialist supporting the R&D org (180 employees). Promoted to HRBP after 22 months.

Owned the FMLA + ADA accommodation processes; reduced average processing time from 11 days to 5.
Authored the company's first standardised exit-interview protocol; insights drove the FY22 retention strategy.

Education

BS in Industrial and Labor Relations

Cornell University, ILR School

Sep 2016—May 2020

Concentration in human resources studies. Beta Gamma Sigma.

Cascade

Stepped color block sidebar

Senior UX Designer · Research + Design System · Merchant Onboarding

Naomi Schreiber

[email protected]

+49 30 555 0381

Berlin

Skills

Research

Generative interviews (JTBD framework)Usability testing (Maze + moderated)Contextual inquiry + field studiesService blueprints + journey mapping

Figma + FigJamDovetail (research ops)Maze + UserTestingHotjar + Amplitude (behavioral analytics)

Accessibility + Methodology

WCAG 2.2 AA audits (axe + screen reader)HEART metrics + SUS scoringDesign sprints (Knapp framework)A/B test literacy (partnered with data)

Summary

Senior UX designer with 6 years across two B2B SaaS companies. Owns the merchant-onboarding flow + the team's research repository (38 studies cataloged in Dovetail). Lifted activation-step task completion from 62% to 84% (post-redesign A/B, n=4,200, p<0.01) via a 6-week generative interview + iterative prototype + usability-test cycle. Published 3 case studies on UX Collective (combined 18k reads).

Experience

Senior UX Designer

Quill · Berlin / Remote

Apr 2022—Present

Lifted activation-step task completion from 62% to 84% (post-redesign A/B test, n=4,200, p<0.01); reduced time-on-task from 4.2 min to 1.8 min; SUS score rose from 64 to 81.
Ran 18 generative interviews (JTBD framework) + 14 usability tests (Maze-based, n=120) over 6 weeks; surfaced 3 priority unmet needs that drove the onboarding redesign roadmap.
Designed 8 new patterns for the design system (empty-state, error-recovery, multi-step-form, async-loading); each shipped with Figma library + accessibility-annotation overlay; adopted by 4 product teams within 6 months.
Partnered with 2 PMs + 4 engineers + 1 researcher on the merchant-onboarding rebuild; led 14 design-critique sessions across the project; partnered with data on activation-funnel instrumentation pre-launch.
Authored the team's research-ops handbook (Dovetail-based) + cataloged 38 prior research studies; reduced time-to-find-relevant-prior-research from 90 min to under 5 min.

UX Designer

Mollie · Amsterdam, NL

May 2019—Mar 2022

Co-led a 5-day design sprint with 8 cross-functional stakeholders to validate the new pricing-page concept; produced a clickable prototype tested with 24 customers; concept validated for implementation within the sprint.
Ran a WCAG 2.2 AA audit on the merchant dashboard surface (axe + manual screen-reader testing across NVDA + VoiceOver + JAWS); surfaced 28 violations + shipped remediation across 14 flows.
Built the team's HEART metrics dashboard (Happiness, Engagement, Adoption, Retention, Task Success) per product surface; now drives the quarterly product-review meeting.

Publications & Speaking

• Published 3 case studies on UX Collective + Medium (combined 18k reads + 380 highlights), 2023-2024. • UX Australia 2024 — 'Activation funnels in B2B SaaS: a research case study' (35-min talk, 280 in-room).

Education

MA in Interaction Design

Universität der Künste Berlin

Oct 2017—Apr 2019

Crisp

Quadrant color-block masthead, two-col body

Mid-Market Sales Director · 8-AE Team · FY24 118% ($18M Closed) · 100% AE Retention

Executive templates

2 templates

Jonathan Hartwell

Atlanta·[email protected]·+1 (404) 555-0381·linkedin.com/in/jonathan-hartwell-sales

Summary

Mid-Market Sales Director at a Series D B2B SaaS; runs an 8-AE team; FY24 team attainment 118% ($18M closed of $15.2M quota); 6 of 8 AEs at or above quota. Hired 4 AEs in 2024 (all 4 ramped to quota in ≤ 5 months); team forecast accuracy within ±4% across last 6 quarters. MEDDPICC + Force Management rolled out across team. IC background: 6 years AE, President's Club 2018 + 2019.

Experience

Apr 2022—Present

Mid-Market Sales Director

Quill ($140M ARR Series D B2B SaaS) · Atlanta, GA

Mid-Market segment (companies $50M-$500M revenue). Runs 8-AE direct-report team across US Central + East. Partners with VP Sales + CRO weekly.

FY24 team attainment 118% ($18M closed / $15.2M quota); FY23 110% ($12.4M / $11.2M); FY22 106% ($9.8M / $9.2M). 6 of 8 AEs at or above quota in FY24 (top performer 142%, lowest 86%).
Hiring: 4 AEs hired in 2024 (3 external + 1 from internal SDR promotion); ramp-to-quota avg 4.5 months (vs 6-month plan); first-deal-closed avg month 3; AE retention 100% over 18 months (8 of 8 still on team).
Forecast accuracy: 6 consecutive quarters within ±4% of CRO-committed number (Clari-driven cadence + Friday deal-by-deal reviews + monthly QBR with CRO + CFO).
MEDDPICC adoption: 100% of team trained Q1 2023 (Force Management); 28% lift in team win rate over 18 months post-rollout; team-wide deal-quality scoring in Salesforce + monthly methodology calibration session.
Promoted 2 senior AEs to Strategic Account Director track in 2024; ran a 6-week leadership-readiness program with the VP Sales as exec sponsor.
Co-led the Q1 2024 territory rebalance with the VP Sales + RevOps; redesigned 8 patches; lifted patch-attainment variance from σ=24% to σ=14%.

Aug 2016—Mar 2022

Mid-Market AE → Senior AE

Quill · Atlanta, GA

6 years as IC AE (Mid-Market segment); avg 124% attainment across 3 years as Senior AE + President's Club 2018 + 2019.
Promoted to Sales Director in April 2022 after IC leadership rotation.

Strategy + Executive Partnership

• Pricing + packaging input: partnered with PMM + Finance on the FY25 Mid-Market pricing tier launch (3 tiers + annual-vs-multi-year + usage-based add-on); pre-launch testing with 14 Mid-Market accounts surfaced 2 packaging refinements. • Executive partnership: quarterly board pre-read on Mid-Market segment + bi-weekly 1:1 with CRO + monthly cross-functional QBR with VP Marketing + VP CS + VP Product on go-to-market alignment. • PIP / performance management: ran 1 PIP in 2024 (Q1) — AE was retained after Q2 (now at 124% attainment); maintained team morale + post-PIP attrition zero over 12 months. • Coached the team's deal-craft via weekly 1:1 + biweekly call-coaching (Gong-driven; reviewed 38 calls in 2024); coached one AE through the largest deal in team history ($480k ACV close Q3 2024).

Tools + Stack

CRM + Forecasting

Salesforce (Sales Cloud + CPQ + reporting)Clari (forecasting + Friday cadence)Tableau (executive dashboards)

Coaching + Methodology

Gong (call coaching + 38 calls reviewed 2024)MEDDPICC adoption + ongoing calibrationForce Management Command of the MessageOutreach (team enablement + sequence library)

GTM + Strategy

Territory planning + balancePricing + packaging inputICP refinement + segment strategyBoard pre-read + executive presentation

Education

Aug 2012—May 2016

BS in Business Administration + Computer Science minor

Georgia Tech Scheller College of Business

Beta Gamma Sigma. Scheller Sales Leadership Club President.

Executive

Senior leader hero with key wins above the fold

FP&A Analyst · CFA Level I passed · Excel + Adaptive Insights + SQL

Daniel Park

Charlotte·US·[email protected]·+1 (704) 555-0148·linkedin.com/in/danielpark-fpa

Certifications

CFA Level I — passed (June 2024)

CFA Institute·Jun 2024

FMVA (Financial Modeling & Valuation Analyst)

Corporate Finance Institute·Sep 2023

Education

BSBA in Finance + Accounting (double concentration)

University of North Carolina, Kenan-Flagler Business School

Sep 2019—May 2023

Magna cum laude. Beta Gamma Sigma. Senior thesis: 'Unit-economics methodology for SaaS valuation under the ARR-multiple framework.'
Kenan-Flagler Investment Fund (KFIF) — Vice President of Research, FY23.

Skills

Modeling

Three-statement modelingUnit economics (CAC, LTV)Scenario + sensitivity analysisVariance commentary authorship

Excel (Power Query, Power Pivot)Adaptive InsightsNetSuite + LookerSQL (basic)

Summary

FP&A analyst with 18 months at Vellum (Series B SaaS) supporting the engineering cost-center forecast (220 employees, $32M annual spend). CFA Level I passed; Level II scheduled August 2026. Built the team's headcount-planning model + the monthly variance commentary template now used team-wide. BSc Finance UNC Chapel Hill, magna cum laude.

Experience

FP&A Analyst

Vellum · Charlotte, NC

Aug 2023—Present

FP&A analyst supporting the engineering cost-center forecast (220 employees, $32M annual spend). Report to the Director of FP&A; partner with the VP of Engineering weekly.

Built the headcount-planning model integrating recruiting-funnel + ramping-productivity curves; quarterly variance vs plan held within ±4%.
Authored the team's monthly variance commentary template; adopted across 4 cost-center analysts.
Migrated the engineering forecasting workflow from Excel-only to Adaptive Insights over a 3-month implementation; partnered with the NetSuite admin on integration.
Co-built the FY25 capital-planning model with the Director; presented to the board investment committee in November 2024.

Investment Banking Summer Analyst

Robert W. Baird · Charlotte, NC

Jun 2022—Aug 2022

Built the three-statement model + comparable-company analysis for two middle-market healthcare-IT clients; analyses included in the FY22 pitch books.

Newcast

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Engineer templates

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Tyler ChenSoftware Engineer · BSc Computer Science · Backend, web
Ann Arbor·US
[email protected]+1 (734) 555-0192github.com/tylerchentylerchen.dev
SummaryCS graduate from the University of Michigan (May 2026). Two production internships at Cloudflare and a YC fintech. Shipped a course-scheduling tool now used by 4,200 students at my university.
Education
Sep 2022—May 2026
BSc in Computer Science
University of Michigan
Relevant coursework: Distributed Systems (grad seminar), Operating Systems, Compilers, Algorithms.
Teaching assistant for EECS 281 (Data Structures); two semesters.
Dean's Honor List, six semesters.
Experience
May 2025—Aug 2025
Software Engineering Intern
Cloudflare · Austin, TX (Hybrid)
Returning intern on the DNS infrastructure team. Mentored by a Staff engineer.
Built a metrics-aggregation pipeline for DNS in Rust + ClickHouse; p99 on weekly rollups cut from 4.2s to 380ms.
Shipped two improvements to the public dashboard (React, TS) that went live during my internship.
Wrote the team's onboarding doc; cited as 'the new gold standard' by my mentor in the final review.
Jun 2024—Aug 2024
Software Engineering Intern
Truss Financial (YC W24) · Remote
First-cohort intern at an early-stage YC startup. Full-stack work across the customer dashboard.
Owned the design and build of the customer-facing transaction-history view (Next.js, PostgreSQL).
Wrote the team's first end-to-end test suite (Playwright); regression count fell from 6 per release to 0-1.
Projects
UMich Course Planner
https://umichcourseplanner.app
Course-scheduling tool used by 4,200 UMich students (~9% of undergrads). Solo project — Next.js, Postgres, Supabase. Most-starred student project on the CS GitHub org.
Next.jsPostgreSQLSupabase
Mini-Redis (Rust)
https://github.com/tylerchen/mini-redis
Educational reimplementation of the Redis protocol and basic commands. Tokio-based, 96% test coverage.
RustTokio
Skills
Languages
TypeScript·Python·Rust·Go·Java
Tools
PostgreSQL·Next.js·Docker·Git

Engineer

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DevOps Engineer · Kubernetes (EKS) + Terraform + GitHub Actions · CKA · 4 years

Priya Chen

Brooklyn·US·[email protected]·+1 (718) 555-0148·github.com/priyachen-devops·linkedin.com/in/priyachen-devops

Summary

DevOps engineer with four years across SaaS infrastructure. Currently support the platform team at Bowline (Series B) — 60-node EKS cluster across 2 regions, 30 product engineers. Built the FY24 CI/CD migration off Jenkins to GitHub Actions; average pipeline runtime fell from 18 to 6 minutes. CKA + AWS Solutions Architect Associate.

Certifications

CKA (Certified Kubernetes Administrator)

CNCF / Linux Foundation·Aug 2023

AWS Solutions Architect Associate

Amazon Web Services·Apr 2022

Skills

Platform

Kubernetes (EKS)TerraformHelm + KustomizeGitHub Actions (CI/CD)

Observability

Prometheus + GrafanaDatadogOpenTelemetry

Experience

DevOps Engineer

Bowline · Brooklyn, NY

Site Reliability Engineer

DevOps engineer on the platform team supporting 30 product engineers across the engineering org. Co-own the EKS cluster (60 nodes across 2 regions) + the CI/CD pipeline.

Migrated the team off Jenkins to GitHub Actions over 3 months; average pipeline runtime fell from 18 to 6 minutes; flake rate dropped from 6% to under 1.5%.
Built 22 Terraform modules covering networking + compute + observability; cut time-to-first-deploy for a new service from 2 days to 4 hours.
Reduced AWS spend 18% across FY24 via Karpenter right-sizing + S3 lifecycle policies; ~$280k annual savings.
Implemented Datadog APM across 14 backend services; mean time to detection of incidents fell from 12 minutes to 3.

Vellum · Brooklyn, NY

Aug 2021—Mar 2023

SRE on a 4-person platform team. On-call rotation for severity-1 incidents across the production cluster (24 services).

Owned 11 incident-response retros as the on-call lead during FY22; authored 8 runbooks that the team continues using post my departure.
Co-implemented the OPA admission-control policies for the production cluster; blocked 47 policy violations in the first quarter.

Software Engineering Intern

Datadog · New York, NY

Jun 2020—Aug 2020

Shipped a feature on the metrics-ingest pipeline that reduced average ingestion latency by 30ms across the customer cohort.

Education

BSc in Computer Science

New York University, Tandon School of Engineering

Sep 2017—May 2021

Cum laude. Systems concentration. Senior capstone: implementing a Raft-based key-value store.

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Senior Associate, Corporate M&A · Cravath, Swaine & Moore LLP · Admitted NY + NJ + S.D.N.Y.

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Sarah Chen

New York·US·[email protected]·+1 (212) 555-0381·linkedin.com/in/sarah-chen-esq

◆Summary◆

Sixth-year Senior Associate in Corporate M&A at Cravath, Swaine & Moore LLP. JD Columbia Law School (2019, cum laude); Articles Editor on Columbia Law Review. Admitted NY (2019), NJ (2020), S.D.N.Y. (2021). Lead associate on a $1.2B all-stock SaaS acquisition (Q3 2024); deal-team management for 8 attorneys + cross-border IP licensing. 1,950 billable hours/year average. NYLJ-published; pro bono asylum matter granted May 2024.

◆Education◆

Juris Doctor (JD) in Law

Columbia Law School

Aug 2016—May 2019

cum laude. Articles Editor, Columbia Law Review (2018-2019). Note: 'Allocating cybersecurity diligence risk in private M&A' (cited by Practical Law's M&A guide). Harlan Fiske Stone Scholar (3L).

BA in Political Science (Distinction in the Major)

Yale University

Aug 2012—May 2016

magna cum laude; Phi Beta Kappa.

◆Bar Admissions◆

New York Bar — admitted 2019 (active)

NY State Court of Appeals·Dec 2019

New Jersey Bar — admitted 2020 (active)

NJ Supreme Court·Jun 2020

United States District Court, Southern District of New York (S.D.N.Y.) — admitted 2021

S.D.N.Y.·Mar 2021

◆Experience◆

Senior Associate — Corporate M&A

Cravath, Swaine & Moore LLP · New York, NY

Sep 2019—Present

Public + private M&A, fund formation, cross-border transactions. Billable hours: 1,950 avg (2022-2024).

Lead associate on a $1.2B all-stock acquisition of a public SaaS target (representing the acquirer); managed 8-member deal team across due diligence, SPA negotiation, regulatory clearance (HSR + CFIUS), and closing. Closed Q3 2024.
Co-lead associate on a $480M cross-border IP licensing transaction between a U.S. media company + a Japanese broadcaster; managed Japanese-counsel coordination + IP diligence + license-agreement drafting; closed Q1 2024.
Drafted and negotiated the merchant-payment commercial terms for a $280M minority investment in a fintech; partnered with finance team + transaction tax counsel on the term sheet through definitive agreements; closed Q2 2024.
Senior associate on a securities class action defending a public biotech against fraud claims; primary motion-practice associate (drafted MTD + Daubert briefs); MTD granted in part (Apr 2024), settlement Q3 2024.
Mentored 2 junior associates through their first-year deal-team rotations; both promoted to second-year on time + received positive evaluations on document-drafting + due-diligence work.

◆Pro Bono◆

• Lead associate on an asylum matter for a Honduran client (granted, May 2024 — full administrative record); affirmative asylum interview prep + brief drafting + USCIS appearance; 180 hours. • Pro bono: 280 hours across 2024 (asylum, voting rights small-claims advocacy).

◆Publications◆

• Chen S. 'Material adverse effect clauses post-pandemic: a five-year retrospective.' New York Law Journal, March 2024. • Authored the firm's M&A practice-group newsletter section on 'Material adverse effect clauses post-pandemic' (Q2 2024). • Note: 'Allocating cybersecurity diligence risk in private M&A.' Columbia Law Review, 119 Colum. L. Rev. 1842 (2019).

◆Professional Activities & Recognition◆

• ABA Business Law Section — Member (2020-present). • NY State Bar Association Corporate Counsel Section — Member (2020-present). • Asian American Bar Association of New York — Member (2019-present). • Languages: English (native), Mandarin (fluent — used on Q3 2024 cross-border deal with Chinese parties).

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Newly-Licensed Elementary Teacher · Texas Generalist EC-6 · Aug 2024

Sienna Patel

Austin·US·[email protected]·+1 (512) 555-0118·linkedin.com/in/siennapatel-edu

Summary

Newly-licensed elementary teacher. Texas Generalist EC-6 certification (Aug 2024). Student-taught 4th grade ELA + math at Lincoln Elementary (Austin ISD) under mentor teacher Dr. Maria Gonzalez. Capstone project on data-driven differentiation; final teaching evaluation 'Exceeds Expectations.' BSEd in Elementary Education, UT Austin May 2024.

Licensure & Certifications

Texas Generalist EC-6 — Standard Certificate

Texas Education Agency·

Texas ELL Supplemental — added Aug 2024

Texas Education Agency·

Education

BSEd in Elementary Education (Generalist EC-6 certification track)

The University of Texas at Austin, College of Education

Sep 2020—May 2024

Magna cum laude. Dean's Honor List, all eight semesters.
Capstone: 'Data-driven differentiation in 4th-grade ELA — using STAR Reading + iReady to design Tier 2 small-group instruction.'
Teaching honour: Outstanding Senior in Elementary Education (top student of cohort).

Student-Teaching

Student Teacher, 4th Grade

Lincoln Elementary (Austin ISD) · Austin, TX

Jan 2024—May 2024

Full 16-week semester student-teaching placement under mentor teacher Dr. Maria Gonzalez. Taught 4th-grade ELA + math to 22 students; took over full instructional responsibility in weeks 8-16.

Led STAR Reading + iReady-based Tier 2 small-group intervention for the bottom-quartile cohort (n=6); average growth of 1.1 reading levels over the semester.
Designed and taught a 3-week unit on 4th-grade Eureka Math fractions; unit assessment showed 82% mastery on the standard objectives.
Co-led parent-teacher conferences in week 14; 18 of 22 families attended.
Final teaching evaluation from Dr. Gonzalez: 'Exceeds Expectations' across all 7 TEA observation domains.

Practicum Student, 2nd + 3rd Grade

Murchison Elementary (Austin ISD) · Austin, TX

Sep 2023—Dec 2023

Co-taught 2nd-grade math + 3rd-grade ELA practicum rotations (10 weeks each); observed by my University of Texas methods professor for the FY24 cohort evaluation.
Built a Google Classroom workflow for the 3rd-grade ELA classroom (parent updates + assignment posting) that the mentor teacher continued using post-placement.

Skills

Curriculum

Eureka Math (EC-6)Lucy Calkins / Reading WorkshopDifferentiated instructionTier 2 small-group intervention

Tech + Assessment

Google ClassroomSTAR Reading + STAR MathiReady (math diagnostic)Nearpod + Pear Deck

Awards

Outstanding Senior in Elementary Education — UT Austin College of Education

Apr 2024

University of Texas at Austin

Dean's Honor List

May 2024

University of Texas at Austin

Academic CV

Long-form serif with publications support

Junior · UC Berkeley CS · 3.84 GPA · 2 Prior SWE Internships · TypeScript + React

Student templates

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Ezekiel Tomás Iglesias-Park

Berkeley·US·[email protected]·+1 (510) 555-0381·github.com/eiglesias·eiglesias.dev

Education

BA (expected May 2027) in Computer Science (in EECS College of Engineering)

University of California, Berkeley

Aug 2023—May 2027

GPA 3.84 overall + 3.92 in major; Honors Program (top 8% by faculty recommendation).
Relevant coursework: CS 61A + 61B + 61C (foundations), CS 162 (Operating Systems), CS 186 (Databases), CS 169 (Software Engineering), CS 188 (AI), CS 280 (Computer Vision — graduate-level).
Dean's List 4 consecutive semesters; Phi Beta Kappa nomination (junior year).

Skills + Languages

Programming + Web

TypeScript + React + Next.js (production: Quill + Heartland)Python (pandas + scikit-learn + FastAPI)Rails + PostgreSQL + Vercel + HerokuGit + GitHub + CI/CD (GitHub Actions)

Languages

English (native) + Spanish (functional) + Mandarin (heritage, intermediate)

Summary

Junior at UC Berkeley (Computer Science, GPA 3.84 / 3.92 in major); 2 prior software engineering internships (Series C SaaS + a Bay Area startup); shipped 4 production features across the 2 internships. VP of the 38-member ACM student chapter. Cal Hacks 2024 winner. Honors Program.

Experience

Software Engineering Intern

Quill (Series C developer-tools SaaS) · San Francisco, CA

May 2024—Aug 2024

Shipped 2 production features in TypeScript + React over 12 weeks (cohort filter UI + integrations onboarding flow).
Merged 14 PRs; reviewed 4 PRs from other interns.
Co-presented intern project at all-hands (380 attendees); offered return internship for Summer 2025.

Software Engineering Intern

Heartland Commerce (Bay Area e-commerce startup) · Oakland, CA

Jun 2023—Aug 2023

Rebuilt the admin-dashboard React frontend with Next.js App Router over 10 weeks; reduced LCP from 4.8s to 1.2s.
Mentored 2 incoming interns through the codebase orientation.

Undergraduate Research Assistant

Prof. Chen's Computational Biology Lab (UC Berkeley) · Berkeley, CA

Sep 2023—Present

Authored Python data pipeline for 38GB single-cell RNA-seq dataset (pandas + scikit-learn).
Co-author on poster presented at SIGBIO 2024.
6 hours/week during semester + 28 hours/week summer.

Projects

• Recipe-Sharing Web App (CS 169 Software Engineering, Spring 2024): built React + Rails app with 4 teammates; OAuth + image upload + tag search; 84 commits; A grade from Prof. Fox; deployed to Vercel + Heroku. • Spotify Listening Stats App (side project, 2024): Next.js + Spotify Web API; 380 daily users + 4 GitHub stars. • Open-source: 14 PRs merged into the React ecosystem (4 to React Router, 6 to Next.js examples, 4 to Vercel templates) in 2024.

Leadership + Recognition

• VP, ACM Student Chapter (UC Berkeley, 2024-present): co-led 38-member chapter through 14 events; weekly tech talks (avg 38 attendees); spring hackathon (84 participants); 4 industry sponsorships. • 1st place at Cal Hacks 2024 (380 teams); built a real-time captioning + translation web app in 36 hours; demoed to YC partners. • Undergraduate Course Staff for CS 61A (Fall 2024): led 2 weekly discussion sections (38 students total). • Cal Alumni Association Leadership Scholar.

Compact College

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