About ZapResume

We started ZapResume because most resume services suck.

They charge a fortune, hand you a Word template stuffed with buzzwords, and disappear. We built a service for the people we wish we'd had when we were job-hunting — written by real recruiters, with real feedback, and no upsell loop.

Hiring is broken. Most resumes fail because of formatting bugs and buzzword bloat — not because the person isn't qualified. We exist to make sure your résumé doesn't lose you a job you'd otherwise get.

— The ZapResume team

1,000+
careers launched
9 / 10
clients land an interview
4.9 ★
average client rating
5 days
average turnaround

The team

Recruiters, not copywriters.

A small, hand-picked team of senior recruiters and career coaches — every resume is touched by at least one of them.

Mila Yong
Founder & CEO

Former senior recruiter at a unicorn fintech. Started ZapResume after one too many friends asked her to fix their resume.

Daniel Ortega
Head of Writing

Eight years recruiting for software roles. Manages our writer network and reviews every senior-level resume before it ships.

Hannah Reeves
Senior Resume Writer

Ex-corporate recruiter, marketing & sales specialty. Has placed 200+ candidates at Series-A through public companies.

Tomás Albrecht
Senior Resume Writer

Engineering & data-science focus. Wrote resumes for half the offers in last year's FAANG hiring season.

Sana Iqbal
Career Coach

Twelve years in career coaching. Runs the optional 1:1 prep calls that come with the Zap 2x package.

Noel Apollo
Operations

Keeps the trains running on time. The reason your resume actually shows up in 5 days, not 5 weeks.

What we believe

Four principles, on every resume.

The rules we wrote down on day one — and still hold every writer to.

Real humans, every step

No AI generation. No outsourced typists. Every resume is read and rewritten by a senior recruiter who knows your industry.

We earn the money once

One flat fee. No subscriptions, no "premium upsells," no recurring billing surprise. If you need more help later, we're here — but you decide.

Honesty over flattery

If your resume is mostly fine and you just need three small fixes, we'll tell you that. We'd rather have a happy non-customer than a frustrated one.

Fast, on purpose

Job applications are time-sensitive — every week you wait is opportunity cost. So we built a process that delivers in days, not weeks.

The honest comparison

ZapResume vs. typical resume services.

What we'd want to know before paying anyone for a resume.

ZapResume
Typical service
Who writes your resume
A senior recruiter who's hired for your role
A freelance copywriter or AI prompt
Pricing model
One flat fee, lifetime access to your file
Subscriptions, premium tiers, hidden upsells
Turnaround
5 business days for a full rewrite
2–3 weeks (or generic AI in 30 seconds)
Revisions
Free for 7 days, no upcharge
Paid extras after the first round
ATS testing
Tested against real ATS parsers before delivery
"ATS-friendly template" with no actual testing

Stop sending résumés into the void.

Get a resume written by someone who's hired for your role. ATS-proof, interview-ready, in 5 days.