Functional resume template

Skills-first layout for career changers.

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Career changers — skills-first ordering leads with what transfers, then backs it with history.

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  • Real-text PDF — every word stays selectable and parseable
  • 12 color palettes + custom accent color
  • Click-to-edit, drag-to-reorder editor
  • Switch to any other template without losing content
  • AI bullet rewriting and tailor-to-job built in
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Daniela Crespo

CSM · Mid-market SaaS · $14M ARR book · NRR 118%
Denver·US·[email protected]·+1 (303) 555-0192·linkedin.com/in/danielacrespo

Summary

Customer Success Manager with five years of B2B SaaS experience. Manage 47 mid-market accounts ($14M ARR) at Vellum (Series B); gross retention 96%, net retention 118% in FY24. Sourced $1.2M expansion ARR via multi-product play. Gainsight + Salesforce + Mixpanel stack.

Skills

Stack
GainsightSalesforce Service CloudMixpanelZendesk
Methodology
QBR facilitationMulti-product expansion playHealth-score interpretationRenewal motion ownership

Experience

Customer Success Manager
Vellum · Denver, CO
Apr 2023Present

Manage 47 mid-market accounts ($14M ARR). Partner with the AE team on expansion + with the support lead on escalations. Report to the Director of CS.

  • Held gross retention at 96% and net retention at 118% across 47 mid-market accounts in FY24.
  • Sourced $1.2M expansion ARR via the multi-product play (Analytics tier + API access add-on); co-signed 4 of 6 deals with the regional AE.
  • Reduced churn in the SMB-leaning cohort from 12% annualised to 6% via a targeted onboarding-rebuild with the support team.
  • Sourced 9 published case studies in FY24 with content marketing; two featured in the FY25 analyst briefs.
Associate Customer Success Manager
Loop Returns · Columbus, OH
Aug 2020Mar 2023

Associate CSM managing 84 SMB accounts ($2.8M ARR). Promoted from CS Specialist after 14 months.

  • Gross retention 91% across the SMB book; improved logo retention 9 points over two years via standardised onboarding.
  • Authored the team's first QBR template; adopted by 6 CSMs across two segments.

Education

BA in Communications + Business Administration (minor)
Ohio State University
Sep 2016May 2020
  • Dean's List. President of OSU Marketing Society senior year.
12 palettes

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Maya Patel

Marketing Coordinator → Junior Manager · B2B SaaS · Lifecycle & content
Boston·US·[email protected]·+1 (617) 555-0149·linkedin.com/in/mayapatel

Skills

Disciplines
Lifecycle marketingContent marketingWebinar productionMarketing ops
Tools
HubSpotWebflowNotionFigma

Certifications

HubSpot Inbound Marketing
HubSpot Academy·Apr 2024
Google Ads — Search Certification
Google·Sep 2024

Summary

Marketing coordinator promoted to junior manager at a Series A B2B SaaS company. Two years of hands-on work across lifecycle, content, and webinars. Owned the lifecycle program in HubSpot during the last six months — trial-to-paid conversion lifted from 9% to 14%.

Experience

Junior Marketing Manager
Tidepool · Boston, MA
Jan 2025Present

Promoted from coordinator after 14 months. Own the lifecycle program and the monthly webinar series. Partner with the founder on quarterly content planning.

  • Owned the lifecycle program in HubSpot; trial-to-paid conversion lifted from 9% to 14% across two quarters.
  • Built and ran the monthly product-update webinar; average attendance grew from 80 to 240 with a 28% MQL conversion rate.
  • Wrote 18 long-form posts on the company blog; three ranked in Google's top 10 for target product keywords within six months.
Marketing Coordinator
Tidepool · Boston, MA
Nov 2023Dec 2024

First marketing hire on a five-person team. Supported the head of marketing across content, events, and operations.

  • Migrated the team off Mailchimp onto HubSpot; documented a runbook now used by two later marketing hires.
  • Coordinated a 200-person customer roundtable; post-event NPS scored 68 — the company's highest event score to date.

Education

BBA in Marketing
Boston University, Questrom School of Business
Sep 2019May 2023
  • Marketing concentration with a minor in Data Analytics. Founder, Questrom Women in Business chapter.

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Skills sidebar + main content column

Asha Verma

Data Analyst · SQL + Looker + dbt · Recent grad
Oakland·US·[email protected]·+1 (510) 555-0123·github.com/ashaverma·linkedin.com/in/ashaverma

Education

BSc in Statistics + Computer Science (joint major)
University of California, Berkeley
Sep 2020May 2024
  • Dean's Honors List, six semesters. Concentration in causal inference + ML.
  • Capstone: A/B-tested onboarding flow analysis for a Berkeley student-startup; findings drove the redesign that lifted activation 11%.

Skills

Stack
SQL (Postgres + Snowflake)dbtLooker + LookMLPython (pandas, NumPy)Statsig
Methods
A/B testing designCohort retention analysisCustomer segmentationFunnel + attribution modelling

Summary

Data analyst with one year of full-time experience at Bowline (Series A SaaS) plus two summers as a data intern at Shopify and a YC fintech. Own the weekly product-engagement dashboard in Looker; recently authored 6 dbt models for the marketing-attribution stack. UC Berkeley Statistics + Computer Science (joint major).

Experience

Data Analyst
Bowline · San Francisco, CA
Jul 2024Present

First analyst hire at a 22-person Series A SaaS company. Own the weekly product-engagement dashboard and the marketing-attribution dbt stack.

  • Built and own the weekly product-engagement dashboard in Looker; informed the H1 roadmap by surfacing the activation drop-off between sign-up and first-team-invite.
  • Authored 6 dbt models for the marketing-attribution stack; runtime stabilised under 60 seconds despite 4× growth in event volume since launch.
  • Co-designed the first A/B testing framework with the founder + the lead engineer (Statsig + dbt); ran 4 experiments end-to-end in the first six months.
Data Analytics Intern
Shopify · Toronto, ON (Remote)
May 2023Aug 2023
  • Built the merchant-funnel cohort analysis in Mode; identified the activation breakpoint at workspace-with-2-members that informed the SMB onboarding redesign.
Data Intern
Truss Financial (YC W22) · Remote
Jun 2022Aug 2022
  • Migrated the company's reporting from Google Sheets to Looker; cut weekly board-prep time from 6 hours to 90 minutes.

Projects

Sasha Mendez

Project Coordinator → PM transition · CAPM · Agile delivery
Phoenix·US·[email protected]·+1 (602) 555-0136·linkedin.com/in/sashamendez

Summary

Project coordinator transitioning to PM at Northstar Logistics. Took over independent delivery of the Q4 warehouse-system release ($240k budget, 4-month timeline) after my manager's departure — shipped on schedule and 8% under budget. CAPM-certified, currently studying for PMP exam.

Certifications

CAPM (Certified Associate in Project Management)
PMI·Mar 2024
PMP — eligible (35 contact hours complete); exam scheduled Q3 2026
PMI·Aug 2025

Experience

Apr 2023Present
Project Coordinator (transitioning to PM)
Northstar Logistics · Phoenix, AZ

Coordinator on the operations-tech team. Took over independent delivery of the Q4 release in month 9 after my manager's departure.

  • Delivered the Q4 warehouse-system release ($240k budget, 4-month timeline) independently after my manager's departure; shipped on schedule and 8% under budget.
  • Built the team's first weekly status dashboard in Smartsheet; replaced an ad-hoc email cadence that was missing 30% of stakeholders.
  • Co-led the vendor-RFP for the data-migration tool with the Procurement Lead; final contract closed on month 3 against month 5 plan.
Jun 2022Mar 2023
Operations Analyst
Northstar Logistics · Phoenix, AZ

Operations analyst supporting the warehouse-tech rollout. Promoted to Project Coordinator after 9 months.

  • Tracked stakeholder requirements across 14 warehouse sites; documented 47 process variations that informed the Q4 release scope.
  • Built the project's RAID log template; adopted across two adjacent operations programmes.

Skills

Methodology
Agile / ScrumStakeholder managementRisk identification (RAID log)Status reporting
Tools
SmartsheetJira + ConfluenceAsanaExcel (Power Query)

Education

Sep 2018May 2022
BSBA in Supply Chain Management
Arizona State University, W. P. Carey School of Business
  • Operations & logistics concentration. Beta Gamma Sigma honors.

Timeline

Vertical timeline rail down the left margin