Jamal Carter
SDR · 22 meetings/mo against 18 target · Top performer 6 of 12 months
Summary
Sales Development Representative with 14 months at Outreach on the SMB outbound team. Booked 22 meetings/month against an 18 target; top SDR on the team six of twelve months in FY24. Hand-selected for the FY25 AE promotion path. Sandler-trained, Outreach + Apollo + Gong stack.
Experience
Sales Development Representative (SDR)
O
Outreach · Austin, TX
Jun 2024—Present
Outbound SDR on the SMB segment. Source pipeline for 4 AEs selling sales-engagement SaaS into VP-of-Sales personas. Sandler-trained at Outreach foundations cohort (Q3 2024).
- Booked 22 meetings/month against an 18 target; top SDR on the team six of twelve months in FY24.
- Sourced $4.2M of opening pipeline in FY24; 32% converted to qualified opportunities, $1.4M closed-won attributable.
- Built the team's first multi-stage sequence in Outreach for cold outbound; reply rate lifted from 4% to 11% across the SMB segment after adoption by 6 other SDRs.
- Hand-selected for the FY25 AE promotion path; shadowed 5 closed-won deals + completed Sandler foundations in preparation.
Sales Operations Intern
O
Outreach · Austin, TX
Jan 2024—May 2024
- Built the team's Salesforce dashboard tracking SDR-to-AE handoff quality; surfaced the 3-day reply gap that became the Q2 enablement focus.
- Co-authored the SDR onboarding playbook; adopted as the standard for the FY25 cohort of 14 new SDRs.
Awards
Outreach SDR of the Quarter — Q3 2024
Outreach
Oct 2024
Outreach SDR of the Quarter — Q1 2025
Outreach
Apr 2025
Skills
Stack:Salesforce Sales Cloud·Outreach·Apollo + ZoomInfo·Gong·LinkedIn Sales Navigator
Methodology:Sandler (foundations)·Multi-channel sequencing·Discovery-first calls
Education
BBA in Marketing
University of Texas at Austin, McCombs School of Business · Austin, TX
Sep 2020—May 2024
- Dean's List. McCombs Sales Club president (FY24).
SDR / BDR
14 months at Outreach. 22 meetings/mo vs 18 target. $4.2M pipeline sourced. AE promotion path.
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