Jonathan Hartwell
Summary
Mid-Market Sales Director at a Series D B2B SaaS; runs an 8-AE team; FY24 team attainment 118% ($18M closed of $15.2M quota); 6 of 8 AEs at or above quota. Hired 4 AEs in 2024 (all 4 ramped to quota in ≤ 5 months); team forecast accuracy within ±4% across last 6 quarters. MEDDPICC + Force Management rolled out across team. IC background: 6 years AE, President's Club 2018 + 2019.
Experience
Mid-Market segment (companies $50M-$500M revenue). Runs 8-AE direct-report team across US Central + East. Partners with VP Sales + CRO weekly.
- FY24 team attainment 118% ($18M closed / $15.2M quota); FY23 110% ($12.4M / $11.2M); FY22 106% ($9.8M / $9.2M). 6 of 8 AEs at or above quota in FY24 (top performer 142%, lowest 86%).
- Hiring: 4 AEs hired in 2024 (3 external + 1 from internal SDR promotion); ramp-to-quota avg 4.5 months (vs 6-month plan); first-deal-closed avg month 3; AE retention 100% over 18 months (8 of 8 still on team).
- Forecast accuracy: 6 consecutive quarters within ±4% of CRO-committed number (Clari-driven cadence + Friday deal-by-deal reviews + monthly QBR with CRO + CFO).
- MEDDPICC adoption: 100% of team trained Q1 2023 (Force Management); 28% lift in team win rate over 18 months post-rollout; team-wide deal-quality scoring in Salesforce + monthly methodology calibration session.
- Promoted 2 senior AEs to Strategic Account Director track in 2024; ran a 6-week leadership-readiness program with the VP Sales as exec sponsor.
- Co-led the Q1 2024 territory rebalance with the VP Sales + RevOps; redesigned 8 patches; lifted patch-attainment variance from σ=24% to σ=14%.
- 6 years as IC AE (Mid-Market segment); avg 124% attainment across 3 years as Senior AE + President's Club 2018 + 2019.
- Promoted to Sales Director in April 2022 after IC leadership rotation.
Strategy + Executive Partnership
• Pricing + packaging input: partnered with PMM + Finance on the FY25 Mid-Market pricing tier launch (3 tiers + annual-vs-multi-year + usage-based add-on); pre-launch testing with 14 Mid-Market accounts surfaced 2 packaging refinements. • Executive partnership: quarterly board pre-read on Mid-Market segment + bi-weekly 1:1 with CRO + monthly cross-functional QBR with VP Marketing + VP CS + VP Product on go-to-market alignment. • PIP / performance management: ran 1 PIP in 2024 (Q1) — AE was retained after Q2 (now at 124% attainment); maintained team morale + post-PIP attrition zero over 12 months. • Coached the team's deal-craft via weekly 1:1 + biweekly call-coaching (Gong-driven; reviewed 38 calls in 2024); coached one AE through the largest deal in team history ($480k ACV close Q3 2024).
Tools + Stack
Education
- Beta Gamma Sigma. Scheller Sales Leadership Club President.
Senior (Mid-Market Director)
Mid-Market Sales Director. 8-AE team. 118% FY24. 4 hires + 100% AE retention.
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